Nixxiesolutions Reviews 

Written by the company

Nixxie Solutions is a London-based business process outsourcing (BPO) company that helps UK businesses and online sellers run their day-to-day operations without the cost of building an in-house team. We provide three main services: BPO and customer support: Our UK-based team handles inbound and outbound calls and supports your customers by phone, live chat and email. We work to your scripts, tone of voice and escalation rules, with quality monitoring, overflow handling and out-of-hours cover available. Ecommerce management: We manage Amazon, TikTok Shop, eBay and Shopify stores, including listing creation and optimisation, product sourcing, order and inventory management, and account handling. Pricing starts from £89 a month and is published up front. Back-office support: Virtual assistant services, bookkeeping, bank reconciliations, payroll processing, accounts payable and receivable, data management and admin support. Every client works with a dedicated team that learns your workflows, tools and brand standards before handling any tasks. We use clear KPIs, agreed SLAs and regular reporting, so you can see exactly what you are getting. Most clients are onboarded within 2 to 4 weeks, and many reduce their operational costs by 40 to 50% compared with hiring in-house. We are GDPR compliant, and all team members sign an NDA before starting. If you would like to know how outsourcing could work for your business, visit nixxiesolutions.com or contact us at info@nixxiesolutions.com. We would love to hear from you.See more