Got two watches hesitantly from this shop online. They have a physical store. Got a decent price and watches were delivered promptly. Had an issue which got sorted quickly. Excellent customer service... See more
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First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
First Class Watches Details
Written by the company

- Authorised Watch Retailer
- We are an official retailer for all the brands on our website. This ensures your product is authentic and comes with the correct box as well as fully stamped (where applicable) and valid manufacturer guarantee.
- Free Delivery On All Orders
- We send all our orders insured and quick service as standard. Orders above £50 are sent with Royal Mail Tracked 24 (95% arrive next day) and orders below this are sent Royal Mail 48. Guaranteed next day delivery is also available for £3.95 and is included free of charge for all orders over £250. Express international delivery is available through the postal service or DHL at discounted rates.
- 30 Day Returns Policy (extended for Christmas gifts)
- We offer 30 days for you to return your item for refund or exchange. For Christmas we also extend our returns policy from October until January (terms apply, see website or contact us for details).
- Customer Service
- We pride ourselves on customer service. Reach us by phone, email and live chat.
Guaranteed authorised UK retailer with free UK delivery
100% authentic with official manufacturer's guarantee
Contact info
9 Warwick Road, CV8 1HD, Kenilworth, United Kingdom
- 01926 298499
- info@firstclasswatches.co.uk
- www.firstclasswatches.co.uk
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Nice little watch
Nice little watch, arrived quickly and very pleased with it. Have worn it constantly since.
Great service and price!
I purchased the Casio GW-BX5600-1A1…
I purchased the Casio GW-BX5600-1A1 model from them, a watch I still don’t understand why isn’t sold in Germany. Their customer service was very attentive and helpful throughout the entire process. Most importantly, I paid exactly the price I saw on the website. Tthere were no extra customs fees or hidden charges. On top of that, they shipped it very quickly with DHL Express. Many thanks to them!
Absolutely straight forward
Absolutely straight forward. Watch well packed and arrived as expected.
Good watch from an excellent supplier
Have owned a couple of casio G Shock watches over quite a few years in the building trade, my last was a bit of a 'Triggers Broom' with a new bezel, strap and pins so I decided it was time for replacement. Not wanting to splash out to much I trawled through good used ones on eBay, gumtree etc. There were plenty out there at reasonable prices and the I stumbled upon First Class Watches advertising the watch that I wanted but slightly hirer price that I was prepared to. I made them an offer and asked for free delivery to my delight they agreed. This watch was duly dispatched, brand new, with warranty from a reputable watch supplier for only £10 more than I could of purchased a second hand one with no warranty.
Great service from staff and loved the…
Great service from staff and loved the watch and good price
Excellent choice of watches
Excellent choice of watches. I am very satisfied with the watch I purchased which was accurately presented on the website. It was delivered promptly and safely.
Hanhart 417ti Flieger
Bought a Hanhart 417ti Flieger from First Class Watches recently. Absolutely premium service. Can't fault them, from start to finish the whole process was faultless. Will definitely buy from them again.
Superb online watch retailer
May 2026
I have bought a few watches from them and they have been great with service and prices.
Prompt responses and quick delivery.
They also provide postage reimbursement for returns.
The variety of brands they have is great.
Highly recommend!
So happy with my purchase! Quality watch, better price than anywhere & speedy delivery. I was hesitant to buy from a site I hadn’t used before but checked reviews on here first and saw good things & I’m so glad I went ahead.
Outstanding from order to delivery.
Outstanding from order to delivery.
Got an excellent price for my watch, then got a 10% saving as a new customer - very nice!
The watch was despatched and arrived, all within 24 hours from my initial order to it being on my wrist.
Amazing service and speed!
Best price on the watch I wanted
Best price on the watch I wanted. Ordered on Saturday, delivery was due to be Tuesday, but watch was delivered Sunday. Top service!
Would recommend using this…
Would recommend using this establishment to anyone, absolutely great customer service from start to finish. Received my watch the next day of purchasing it, used there free adjustment service. Watch arrived didn't fit & they reimbursed me for the cost of getting adjusted as soon as I had provided a recipit. Very professional & polite in their mannerism, 10/10 from start to finish.
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