Nationwide Mortgage Bankers, Inc Reviews 1,175

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Eric was a pleasure to deal with from our first telephone call through closing. Eric informed us our options, rights, etc. He went out of his way to come to our house and deliver documents.The entir... See more

Rated 5 out of 5 stars

I can't say enough about Jeff and his team at Nationwide Mortgage Bankers. They handled my refinance with top notch professionalism. They stayed in constant and quick contact if I had any questions a... See more

Rated 5 out of 5 stars

This was our first time applying for a mortgage, and Scott F. was very helpful throughout the entire process. Whenever we needed something explained in layman’s terms, Scott was always there at our di... See more

Rated 4 out of 5 stars

NMB performed well. After a few delays, one on the clients part, the re-finance regained momentum and completed. NMB can make improvements via status calls to clients verses the client calling. The ma... See more

Company replied

Company details

  1. Mortgage Lender

Written by the company

AT NATIONWIDE MORTGAGE BANKERS, INC. (“NMB”), WE ARE MORTGAGE CLARITY. Nationwide Mortgage Bankers was born with the vision of demystifying mortgages through transparency, education, and customer support, these are the cornerstones of our success. Nationwide Mortgage Bankers is a direct lending mortgage bank exclusively serving the home finance market for one to four family residential properties. Licensed by the U.S. Department of Housing and Urban Development we specialize in government insured loans. Our approval by the United States Department of Veteran Affairs provides us the honor of being able to serve our military population. Additionally, we also offer Conventional Home Financing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Experience

Rick was very helpful through out the process. Professional and flexible. He is an asset to your business.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

AC is our refinance hero!!

AC walked us through the process and was patient with us. We felt as though he had our best interests in mind. He worked with us no matter the time. We called him on California time (AC is in east coast time) and he would answer in the evening and on the weekends. We believe he got us the best rate we could have. He was always one step ahead and wasted no time. When we tried the first time to get a loan he was able to tell us what we needed to fix in order to qualify and did not hesitate to work with us when we called back 3 months later. He didnt hustle us. He was professional and optimistic giving us realistic expectations. We thought that going to a conventional loan was going to be a nightmare. Other banks we had spoken to in the past were insulting with what we wanted in a loan vs our credit score. Not AC, he never once made us feel bad about our expectations or hopes in the type of loan or our target APR. We got the APR we wanted. Everyone else said no that it would difficult to do.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Greg was wonderful

Greg was wonderful. He kept me updated on what was going on with my mortgage and explained information very clearly. He made the mortgage process easier and seemed like a genuinely nice person who cared. Definitely would recommend.

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

Reliable and Trustworthy Service!!!

This was our first time applying for a mortgage, and Scott F. was very helpful throughout the entire process. Whenever we needed something explained in layman’s terms, Scott was always there at our disposal to make sure we were well informed about everything. We will definitely recommend NMB to our friends and family. Thanks Scott for the honesty and hard work!

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Yazmin was beyond helpful throughout this process her promptness and her ability to answer any questions were outstanding and we felt very at ease throughout the whole process!! Thank you !!

July 21, 2021
Unprompted review
Rated 4 out of 5 stars

NMB Feedback Survey

NMB performed well. After a few delays, one on the clients part, the re-finance regained momentum and completed. NMB can make improvements via status calls to clients verses the client calling. The management bent over backwards to oversee and overcome some challenges we experienced. We are grateful that the re-finance is complete.

July 19, 2021
Nationwide Mortgage Bankers, Inc logo

Reply from Nationwide Mortgage Bankers, Inc

Good afternoon Mr. Werner,

We appreciate the feedback as we are always looking for ways to improve our customer service. Very happy that your refinance got done and had a positive experience. Congratulations!

Sincerely,
Robert Altamore, COO

Rated 5 out of 5 stars

The loan process was an excellent one I…

The loan process was an excellent one I was super impressed with the level of professionalism from the first phone call.The communication with Robert and Eric was first class,everything was done in an efficient and timely manner.There was nothing lacking,my questions and concerns were dealt with excellently. I appreciated the availablity and the quality care and advice that was extended to me.

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Phil Mastronardi doesn't disappoint!

This is the second time we have used Phil Mastronardi and we have to give him the praise and recognition he deserves. Mr. Mastronardi definitely makes the home buying process as easy as possible. He understood all of my concerns from the forefront and had answers to my questions before I asked them. He even stepped in to assist when we were having trouble with the closing process to keep things moving. We cannot thank Phil enough. He's extremely knowledgeable, accessible and thorough. We would not hesitate to recommend him to anyone for their home financing needs.

July 13, 2021
Rated 5 out of 5 stars

Zachary Zeankowski has been INCREDIBLE

Zachary Zeankowski has been INCREDIBLE to work with at Nationwide Mortgage Bankers. Initially, I was hesitant to try another lender after being turned down by 5-6 other companies due to a recent job change as a travel nurse. I had my heart set on house… Zach and the whole team at NMB really worked their butts off to make my dream a reality. I couldn’t be more than thankful for the dedication they showed to my file. Zach knew how stressed and irritated I was with the whole process and made sure I knew what was going on the entire time. Literally, if it weren’t for this company, I would be finding a place to rent and giving up on the buying process. Thankfully, the ranch is now mine, and the goats and chickens won’t be parentless! Use this company if you’re looking to buy! #doitforthegoats

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Dependable/helpful

Eric Steinberg was very reliable and responsive during the entire process, from beginning to end. He took the time to answer all my questions and provide information or assistance when requested. Easily accessible via phone or email, Eric ensured a smooth process and overall a positive experience.

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

Refinancing home loan

We have been trying to refinance our home loan for over 7 months with this company. We have been given the run around for MONTHS! Nationwide Mortgage has mislead us from the very beginning. Very incompetent loan officers! I would never ever recommend using this company for any type of loan.

June 29, 2021
Unprompted review
Nationwide Mortgage Bankers, Inc logo

Reply from Nationwide Mortgage Bankers, Inc

Goof Afternoon Mrs. Neff,

My name is Robert Altamore, COO of Nationwide Mortgage Bankers. I would like to speak to you and find out what is going on and how I can help.

Please email me at Robert@nmbow.com when you have a free minute to talk

Rated 5 out of 5 stars

Mr. Arias

Mr. Fain was/is a consummate professional throughout the lengthy process. Very articulate and understanding as well. I would most definitely refer family & friends to NMB‼️💯
Thank You‼️👍🏼

June 28, 2021

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