autoplay just stops for no reason on some games and theres no setting for it, on others its fine, no pattern i can see and nothing about it in the help pages
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
started in january and it was fine. somewhere around march it got slower, support got vaguer and the offers got smaller. same site, different experience.
the app and the mobile browser show different balances. not by much, about £3, but which one do i believe. cleared everything, reinstalled, still different
Uploaded my bank statement just after midnight. It showed accepted, then rejected, then back to pending with no note attached.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my loyalty points expired with no…
my loyalty points expired with no warning by email at all.
the deposit side works perfectly
the deposit side works perfectly, thats the honest summary
uploaded the same utility bill three…
uploaded the same utility bill three times, they still want it
Bonus timer expired while the site kept…
Bonus timer expired while the site kept logging me out.
My limit didn’t apply
payout split into three chunks.
The new releases shelf held the same…
The new releases shelf held the same eight games for six weeks. Then three appeared at once and two of those were versions of games already sitting in the lobby.
I signed up mainly for the live casino…
I signed up mainly for the live casino and have not got onto a seven seat table once in ten days. Might be my timing, might be capacity, nobody will say which.
reality check never appeared.
My account kept logging out whenever I…
My account kept logging out whenever I opened the cashier on mobile data. Fine on Wi-Fi, useless on the bus.
started in january and it was fine
started in january and it was fine. somewhere around march it got slower, support got vaguer and the offers got smaller. same site, different experience.
Uploaded my bank statement just after…
Uploaded my bank statement just after midnight. It showed accepted, then rejected, then back to pending with no note attached.
Support ticket 90812 still says waiting…
Support ticket 90812 still says waiting for agent.
Reply came at 4am and closed the ticket…
Reply came at 4am and closed the ticket by 5am.
I ended up with £4.60 less than the…
I ended up with £4.60 less than the figure on screen
Nothing here is dramatic
Nothing here is dramatic, it is all just slightly worse.
Chat queue froze again
The game search is messy
The game search is messy. Typed “book” and got six unrelated slots first, while the actual game came up as unavailable.
My Skrill deposit didnt count
My Skrill deposit didnt count, found that out afterwards obviously.
The app updated and lost every saved…
The app updated and lost every saved setting I had.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








