Hello Mona,
Thank you for your feedback. We’re sorry to hear our product didn’t meet your expectations.
Regarding pricing, our 20% CBD oil is actually one of the most affordable on the market, and with your discount, you paid well below the standard market price.
All our products are third-party lab tested, so we stand fully behind their quality. Since you’ve only used our oil for a week, we recommend continuing and adjusting your dosage to find what works best for you. A lot of people need to use CBD for a while to build up the effect.
I’d be happy to give you a call tomorrow to help. 😊
We’re sorry to hear that you found the taste too mild. Many appreciate that the hemp seed oil flavor is not overpowering, but I understand that this is a personal preference.
Regarding our customer service, Im sorry to here that you found our responses too long or repetitive. I can assure you that I did my best to answer your questions as clearly and precisely as possible. At Noble Bloom, we prioritize personal customer care to ensure each customer gets the best possible guidance. That said, we value your feedback and will strive to better assess whether a customer prefers short and to-the-point answers or more detailed, personalized responses in the future.
Thank you for taking the time to share your experience. We truly appreciate it.
Best regards,
Noble Bloom