Noble Gold Investments Reviews 

795
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of customer support. Customers frequently praise the knowledgeable, friendly, and patient staff for guiding them step by step and making the entire purchasing process entirely seamless and easy. Many reviewers emphasize that representatives provide honest advice and invaluable help when setting up accounts and choosing precious metals for investment. People deeply appreciate the remarkably smooth transactions, secure and well-packed deliveries, and very clear instructions provided throughout their long investment journey. Consumers consistently note that the team remains approachable, highly professional, and dedicated to making every single transaction completely pleasant and trouble-free.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely knowledgeable, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing widespread satisfaction and appreciation... See more

Service

Clients share positive opinions on service, highlighting outstanding personalization and efficient,... See more

Product

People report positive experiences with product, highlighting helpful representatives and secure packaging.... See more

User experience

Users describe positive interactions with user_experience, highlighting that the whole process is remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied

Rated 5 out of 5 stars

They were very helpful in setting up my account. I needed help and had questions. I dealt with Joshua Ward. For four years, he has been consistently very helpful and a straight shooter. Precious metal... See more

Company replied

Rated 5 out of 5 stars

My experience lead me to receiving help from Josh Ward at Noble Gold. The hesitation to move investment into medals was met with encouragement that my research outside of NG was telling me this was a... See more

Company replied


Company details

  1. #7 of 26 best companies in Gold and Silver Trading Company
  2. #16 of 173 best companies in Alternative Financial Service
  3. #4 of 44 best companies in Investment Service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

795 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(795)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Service

I appreciated the quality of service I received from the Noble Gold representative. I believe he went above and beyond to provide me with the best service possible to fulfill my requests and helped me through each phase of the transaction with patience and courtesy.

July 9, 2025
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Reply from Noble Gold Investments

Hi! Welcome to the Noble Gold family. We may be selling gold, silver, platinum, and palladium, but we consider precious metals our # 1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Steven made the whole process very easy…

Steven made the whole process very easy to understand. He was efficient and very helpful getting my Ira account for gold set up in a very timely manner. His professionalism was fantastic!!!

July 18, 2025
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Reply from Noble Gold Investments

Hi Mary! We're happy you're happy and we're so glad you had a great experience with Steven. Welcome to the Noble Gold Family!

Rated 5 out of 5 stars

Easy and Helpful

Josh Ward made the process easy and helped me every step of the way.

July 11, 2025
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Reply from Noble Gold Investments

Hi Jackie! Josh is honored to be mentioned in your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Best Experience in transferring 401K to purchasing gold and silver!

I had excellent experience with all staff that I had dealings with especially Steven Dhanjal who not only sold me the gold and silver but seems like we have known each other for decades as a trusted friend.

Becky was awesome in helping with the transfer from my 401K to IRA with the purchase of the gold and silver.

Mariakay was awesome when I had to tell her the 10 oz silver bar was stolen from the post office. I was devastated that it was taken. She did not hesitate to have another 10 oz silver bar (which is beautiful by the way) reshipped it without questions. Of course, I followed up with the post office and filed a report.

July 16, 2025
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Reply from Noble Gold Investments

Hi Jennifer! Wow! Thank you so much for your kind words! We're so glad you had a great experience with Steven and Mariakay! Welcome to the Noble Gold Family! If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great Customer Service

The Noble Gold IRA Team provided a high level of customer service. Answered my questions and provided information in a timely manner. Great follow-up too.

July 6, 2025
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Reply from Noble Gold Investments

Hi Curtis! We're happy you're happy. If you ever have questions, call us. We're here for you.

Rated 1 out of 5 stars

Unsafe and unacceptable

The delivery was timely but very poorly packed. BTW, the request for my opinion is misspelled. Anyway, the delivery man had to know what he was bringing me, because the package was so loose it rattled. My first delivery from Noble Gold a couple of years ago was perfect - small amount camouflaged in a large box. This time the delivery man commented on how heavy some of the boxes were. It was very awkward as I wasn't going to lie, but I said "they are supposed to be!" without pretending they were anything in particular. I took pictures of the boxes as I unpacked them. The size of the outer box was almost the size of the inner box, and it needed 3 times the amount of packing to make the contents rigid. I give your shipping department an F. Shame on the supervisor, or worse yet, the supervisor's manager! No excuse for such sloppy thoughtlessness. Never again will I trust NG without some explanation.

July 2, 2025
Rated 5 out of 5 stars

Lucky to have found Jake

We work with Jake and he is amazing. I trust his advise and feel like he always listens to any concerns or questions.

July 8, 2025
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Reply from Noble Gold Investments

Hi Karen! We're so glad you had a great experience with Jake! If you ever have questions, give us a call. We're here for you.

Rated 5 out of 5 stars

Josh is terrific!

Josh is terrific! He makes the transaction easy. He walks me through what I need to do. He communicates effectively and is timely in responding. People who get customer service create a great company. Their customers add to the company assets by word of mouth to other potential customers. Win-win-win!

June 30, 2025
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Reply from Noble Gold Investments

Hi Cathy! Wow. Thank you so much for your kind words. Clients like you make our jobs easy. We may be selling precious metals, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great to do business with!

Very easy, even for a beginner to do business with. No rush services very helpful. Mandi Carlson is my go to!

July 2, 2025
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Reply from Noble Gold Investments

Hi Rik! We're so glad you had a great experience with Mandi. Welcome to the Noble Gold family.

Rated 5 out of 5 stars

Experience

I have worked with Noble previously and worked with Hope again. She is very knowledgeable and does what she promises. A good experience for me.

July 3, 2025
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Reply from Noble Gold Investments

Hi Diane! Hope is tickled to be mentioned in your review. Thank you for trusting us with your precious metals investment.

Rated 5 out of 5 stars

Protect your future with Noble Gold Investment

There are many precious metal investors out there,BUT the is Only one company we recommend for people looking to invest in precious metals. That is Noble Gold Investments, in this time of turmoil with Investments. My wife and I invested in precious metals over a year ago since the stock market is so unstable and have been extremely fortunate. A BIG shout out to Jake Bell and Noble Gold associates for helping us secure our future without DOUBT! We highly recommend Noble Gold Investments as their team of agents are helpful and mindful of your investments as are you! The process was much easier than we thought and are looking forward to a secure future, unlike the stock market risks. Thanks again Noble Gold for all your help and reassurance of our future life savings. Mark and Heather Grandee

July 2, 2025
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Reply from Noble Gold Investments

Wow! Thank you so much, Mark and Heather! We really appreciate your kind words and we're so glad you had a great experience with Jake! We may be selling precious metals, but we consider customer service our #1 product. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars

Investing with Confidence

My Noble Gold representative has been helpful and professional every time I talked to him. All issues have been resolved. I am very pleased with this company and their representatives.

June 20, 2025
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Reply from Noble Gold Investments

Hi Margaret! We're happy you're happy. Welcome to the Noble Gold family.

Rated 5 out of 5 stars

I recently opened an Inherited IRA

I recently opened an Inherited IRA, which entailed much back and forth between all parties involved. Although it was a taxing process, the staff at Noble Gold handled it all in a patient and professional manner. I'm sure that they were just as relieved to get everything approved for transfer as I was. I never felt like I was just another number. Thanks again for the stellar personal service!

June 6, 2025
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Reply from Noble Gold Investments

Hi James! Thank you so much for your kind words! Clients like you make our jobs easy. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great assistance throughout process

Jake helped throughout process of moving part of my retirement savings into precious metals. He is very informative and always willing to take my call if I had any questions. I would recommend Noble Gold to anyone looking to invest in precious metals.

June 6, 2025
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Reply from Noble Gold Investments

Hi Todd! We're so glad you had a great experience with Jake! We may be selling precious metals, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great Service

Very good at what they do for their customers. everything went smooth after I had paid for. I had it in my hands in 12 days so thank you Steve Noble gold

June 20, 2025
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Reply from Noble Gold Investments

Hi there! We're happy you're happy! Steve is honored to be mentioned in your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Mandi Carlson and Noble Gold…

Mandi Carlson and Noble Gold Investments have been taking care of my retirement accounts and needs since 2022, and I have been MORE than pleased. Thank you all very much for helping me with my retirement and peace of mind.

June 18, 2025
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Reply from Noble Gold Investments

Hi Patricia! Clients like you make our job easy and we're happy to hear you had a great experience with Mandi. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars

Jake Bell AE...very responsive &…

Jake Bell AE...very responsive & knowledgeable.

June 17, 2025
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Reply from Noble Gold Investments

Hi Penelope! We're happy you're happy and had a great experience with Jake. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Mandi was incredible

Mandi was incredible. All the other individuals involved in IRA Team and Equity were also very helpful and on top of the process. Would positively use Noble Gold in future and recommend to others looking to place funds in silver or gold.

June 17, 2025
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Reply from Noble Gold Investments

Hi Valerie! Mandi and the team are honored to be mentioned in your review. We consider customer service our #1 product. If you ever have questions, call us. We're here for you.

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