Noble Isle Reviews 

5,689
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing and luxurious scents, which are often noted to be long-lasting. Many appreciate the beautiful and careful packaging, making items ideal for gifts, and the overall quality of the products is highly regarded. The service receives frequent commendation for being efficient, personal, and professional, with many highlighting the prompt delivery and easy online ordering process. However, some customers experienced issues with the product packaging, noting instances of items arriving broken or bottles having flimsy plastic components.

What people talk about most

Product

Consumers find product to be positive, with many praising the luxurious feel, beautiful scents, and high... See more

Quality

Users describe positive interactions with quality, often praising the wonderful and long-lasting scents of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived promptly and beautifully packaged …perfect if wanting to give a as gift. Looks very special. Body cream shower gel smell wonderful and the scent stays with you for some time 😁 Also got... See more

Rated 5 out of 5 stars

We have come back to this company time and time again. Their website is easy to navigate and ordering is straight forward. The order arrives within 3/4 days (they do not use Evri as a courier). We... See more

Rated 5 out of 5 stars

First discovered this product at The Big Cat Sanctuary in Kent and fell in love with the scent of the Golden Harvest handwash. I’ve purchased the handwash, moisturiser and also the Rhubarb Rhubarb di... See more

Company replied

Rated 5 out of 5 stars

I ordered a particular shower gel that I know is my son’s favourite for his birthday. Ordering on line was easy, a small sample bottle of another shower gel was also offered. I was kept up to date w... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Gift Shop

Written by the company

Noble Isle is a fine fragrance, bath & body brand, inspired by the rich, cultural heritage of the British Isles. The collection is natural, vegan, cruelty-free, sustainable and made in the UK using natural extracts from celebrated producers around the British Isles including; Rhubarb from Yorkshire, Samphire from Ireland, Barley from Scotland and Beetroot from Wales.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(5,689)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All items smell wonderful, a treat indeed …

Order arrived promptly and beautifully packaged …perfect if wanting to give a as gift. Looks very special. Body cream shower gel smell wonderful and the scent stays with you for some time 😁 Also got a free sample and little file of perfume, an unexpected lovely surprise

July 1, 2026
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Rated 5 out of 5 stars

Always reliable

Always reliable ! Bought as a present for my son beautifully packaged it arrived the next day . Always appreciated and a go to gift for any adult .

May 27, 2026
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Rated 5 out of 5 stars

Customer service A & B the C of D (Above & Beyond the Call of Duty)

I bought 2 shampoo + conditioner sets, in 2 scents, direct from Noble Isle, having twice tried their "Perry Pear" set in hotels and finding it just as nourishing as the Kérastase products I normally use.

When my package arrived, they had accidentally posted me two of the same scent of conditioner instead of one of each scent I had picked. I emailed to ask how to exchange one of them; they told me I could keep the incorrect item and they would send the correct one. This was a pleasant surprise.

When the correct conditioner arrived today, I was even more surprised to find a variety of testers included as well! It gave me the "warm fuzzies" and shot the company right up in my (already-high) estimation. Customer service doesn't get better than this. Many thanks to their team!

May 7, 2026
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Rated 5 out of 5 stars

Lovely body wash product

Lovely body wash product, Whisky and Water flavour 😀. Came across the body wash in an Edinburgh guest house and had to get some. It arrived quickly and is great.

March 30, 2026
Rated 4 out of 5 stars

We shall overcome

A difficulty arose but when contacted about it was dealt with extremely well. Good on you , Liz.
Website could be better but a decent company to deal with.

March 25, 2026
Rated 4 out of 5 stars

Lovely but error on gift box

Lovely long lasting scents, willow song is definitely my favourite, having tried them all, just a shame they don’t have the willow song body lotion in the build your own box full size, you can buy the cream and shower gel, but I liked the lotion for after a shower, and warmer days, the cream is good for winter though. I was a little dissatisfied with the error on the new green boxes, the ribbon should be either side of the box for the words noble isle sit in the front, it just doesn’t sit right with me. Instead of a carry handle an elastic ribbon would be much better to position how you want.

March 24, 2026
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Rated 1 out of 5 stars

Avoid!!!!!

I rarely leave negative reviews, but my experience with Noble Isle has been incredibly frustrating from start to finish.

First, the customer service is very poor. Communication was slow and unhelpful, and responses felt generic rather than genuinely focused on resolving the issue. It often took far too long to receive a reply 7 days between each reply to be exact..

The reed diffuser itself was extremely disappointing. For a brand positioned as premium, the quality simply does not match the price. The scent was week and the only way to smell it was to out your nose against the reed.

Considering the high price point, the product is seriously overpriced for the quality provided. I expected something luxurious and long-lasting, but what I received felt cheap and daylight robbery.

To make matters worse, there was no proper follow-up after I raised my concerns. I was given assurances that the issue would be looked into, but those promises led nowhere. No meaningful resolution, no update just empty words.

Overall, a very disappointing experience. I won’t be purchasing again and would not recommend based on both product quality and customer service.

January 5, 2026

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