Noble Knight Games Reviews 

Disappointing Customer Service – Unprofessional and Unreliable

I had a very disappointing experience with Noble Knight Games. A seller told me he would hold an item for me until the following day so I could purchase it. However, when I returned the next day to buy it, the item was gone.

If a business representative makes a commitment to a customer, I believe they should honor it. This experience came across as unprofessional and made me feel that my time and trust as a customer were not valued.

Unfortunately, this has left me with a negative impression of the company. Based on my personal experience, I would hesitate to do business with them again, and I would not recommend them to others who expect reliable communication and customer service.

Ordered from the Netherlands. That's Europe guys, the large continent on the other side of the earth.

Wel packed, all products in the package and great help when i forgot te order a component. The changed the order, send me a link to pay en all was good.

Very good company, great service and good products.

Thanks, i will order with you guys again.
Erik aka Dirk aka Netperk

Long time tabletop gamer. I recently bought some hard to find vintage RPG books and a few sets of dice. The items were exactly as advertised. They were very well packaged and the box arrived super fast.
I am very pleased and have already bought some more items from them.
I highly recommend this store.

Just conducted a huge trade with Noble Knight and they were awesome to deal with. Their offer was fair, they are very responsive and work to get everything sorted quickly. I'd definitely do business with them again! (I posted this on Google as well for visibility.)

Nothing but perfect execution on all my orders and nothing but accurate, if slightly overly critical descriptions of the conditions of their used games. When I made a mistake on my last order, they not only rectified it, but they gave a little extra even though it was my mistake and not theirs. You can't pay to be treated like a person in the modern age and here they are giving it away. Super satisfied

I purchased pericle gathering darkness core. Overall excellent experience. The price was half of purchasing a new game. The game is in great condition. Shipping was faster the qouted. I game every week. I let everyone in our party know about the site.
I will be doing more business with them in the future.

Noble Knight is a great place to buy and trade your games. They are incredibly friendly and very fair.

One of the store front employees (Keenan) gave us an in depth tour of the facility. He went above and beyond to answer our questions. He was very personable and knowledgeable.

Purchased a “Near Mint” condition Kill Team Starter Set 2018 box, yet it was missing several of the included items and had other miniature sprues included instead. This was a $265 box and the offer according to their “Satisfaction Guarantee” was $75. This would nowhere come close to covering the costs to purchase the missing items. The only other offer was a prepaid return shipping label. So now I’m even more inconvenienced by having to take time to pack and ship this back. The entire time I must wait for my money to be refunded until they receive the item back at their warehouse where presumably they will do the first actual Quality Control check of the merchandise. The box was not sealed so all that had to be done was to open the box and easily enough verify the contents. Maybe next time take actual photos of the contents and box when listing it on your website and confirm the items. If you wanted to offer financial compensation make a fair offer for missing items and then request the incorrect items to be shipped back.

I have had excellent dealings with Noble Knights both buying and selling Their website has a great selection of 25mm Minifgs that are hard to find and at reasonable prices. I ordered some items from their ebay site which I found confusing but contact with Scott, Customer Service Manager, soon straightened out my issue. When my order was received, one of the items was incorrectly marked, again contact with Scott acknowledged the error, and both refunded the cost and allowed me to keep the"error" ! That is what I call great customer service. I definitely will continue using their website and highly recommend Noble Knights!

I ordered several board games from Noble Knight Games, including one as a gift for my family. All the games arrived complete, and in Excellent and Brand New condition as noted. When there are questions, Customer Service is quick to reply. Everything is always packed safely and securely, and their rating system is very accurate and helpful. A Great Seller! A++! Would highly recommend! Thank you very much!

Noble Knight Games provided truly the best customer support experience I've ever had. I ordered a massive used Marvel Legendary collection across 7 expansions, and discovered on delivery that it only contained the hero cards and none of the villain/henchman etc cards. It was a really good deal so I was hoping they don't just cancel the order refunding me for it. Rather than doing that, someone from their support team (Lexie) actually found and broke down other boxed sets from their own inventory just to track down, verify, and ship all of the replacement cards (~550-600) to make my collection whole. The diligence, communication, and sheer effort their team put in to make things right was incredible. I had read about this kind of service from them in forums but was honestly surprised to experience it first hand. Noble Knight has earned a lifelong customer in me

I have to start with the absolutely amazing customer service! They were so incredibly responsive and helpful. I had a real issue with the delivery person and Mason made me feel supported at every step and helped me find a solution very quickly so the gift for my partner still arrived in time.
In addition, I am really impressed by their last selection of games, even rare ones; especially their selection of wargames.
And to be honest, I initially planned to just buy this one specificmgame. But after having experienced this outstanding customer service, I am really inclined to explore their store more and come back for gifts and for myself.
Thanks a lot!

I ordered from the UK. The items arrived quickly and were well packaged. I would definitely use this shop again.

Noble Knight is a reliable seller, but often a bit overpriced compared to eBay and other smaller sites like Demon's Lair & Troll Trader.

I’ve been a long-time buyer of their used stock but only recently had the pleasure of doing a trade-in myself. Noble Knight gave me a generous offer and covered shipping from Canada as well. The process was smooth, easy and Noble Knight’s staff communicative and professional. I was worried it would be a difficult thing what with tariffs and the chaos of the current state of shipping, but it was remarkably easy. Fantastic service!

The customer service was great. They answered all my questions in a timely manner and were knowledgeable. This site is a great home for board games at a reasonable price.

Noble Knight has been great to shop from I've ordered from their website and Ebay store front and received the products exactly as described and they ship your order out incredibly fast. Thanks again NK!

I was upsold for a used Dungeon Mayhem at a price of $70. The retail price new at Walmart is $25. Be careful with Noble Knights upselling you board games more than double retail value!