I have ordered several talisman games from noble knight, at first a little afraid for shipping time since i order from Europe, but they arrange an extraordinary fast shipping for a really acceptable c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a near mint copy of hard-to-find game and it unfortunately was missing enough pieces/elements making it unplayable. NK immediately sent out a new copy with all the components checked and ba... See more
Company replied
I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer... See more
Company replied
Great seller direct to UK. The cost of international shipping is now beyond a joke, but Noble Knight is as reasonable as it gets, and the cost is offset by very reasonable pricing of games. Nice peop... See more
Company replied
Company details
Written by the company
With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!
Contact info
2835 Commerce Park Dr, 53719, Fitchburg, United States
- (608) 758-9901
- contact@nobleknight.com
- www.nobleknight.com
4.6
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feel completely disappointed and ripped off.
I really, really was excited to find this company and had high hopes for what I would receive. I ordered 2000 random Warcraft cards trying to start a good collection. Of the hundreds and hundreds of different cards available almost 1000 - half - of them were duplicates of the same 10 cards. I was so disappointed. I am still waiting for a response from them Such a waste of time and money
Update: the company said that they had no control over the “random“ packs of cards they were selling and what was in them. Just to give you an example I wanted to enclose a picture of one of the supposedly random decks I got. Out of 46 cards 32 were exactly the same and there we’re only four unique cards altogether.
June 25, 2026
Unprompted review
Reply from Noble Knight Games
We're very sorry to hear about your experience. We understand how disappointing it is to expect a varied collection and receive so many duplicates instead. That is not the experience we want for our customers, and we also apologize that you have not yet received a response. Our team will be reaching out to you right away to look into your order and work toward a resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
Advertisement
Noble Knight Games provides great value
Noble Knight Games always provides outstanding service and reasonable pricing. I occasionally find one or the other when shopping online, but rarely do I ever find both in the same place. I really appreciate it as a collector/model painter/gamer and I wanted to share this so that others can have the same experience I did. Thank you Noble Knight!
June 22, 2026
Unprompted review
Reply from Noble Knight Games
Thank you so much for sharing your experience! We're thrilled to hear that you've found both outstanding service and reasonable pricing with us. As fellow enthusiasts, we know how important that combination is for collectors, painters, and gamers alike. We truly appreciate your support and your willingness to recommend us to others. Thank you for being part of the Noble Knight community!
Great Gaming Retailer
I've been using Noble Knight Games for a while, made probably a half dozen purchases. Everything had been in good condition. In my most recent order, however, I got the wrong product. I sent an email asking for directions on how to return it, and instead they told me to keep the item (I'm glad to have it!) and they sent a new one the next day. I'm glad to have found a service that works and isn't Amazon.
June 10, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for being a longtime customer and for sharing your experience! We're glad your orders have consistently arrived in good condition, and we're especially happy we could quickly make things right when the wrong item was sent. Our team always aims to provide the kind of service we'd want as gamers ourselves. We truly appreciate your support and are honored to be your alternative to the big marketplaces. Enjoy the bonus item, and we look forward to helping with your next adventure!
Shout out to Customer Support when things went wrong
EDIT: Updated review.
I had a problem with a recent order, it took a while for NobleKnight to investigate, but they have resolved it beyond what I would have considered acceptable - i.e. they went above and beyond.
May 22, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for updating your review. We appreciate your patience while we investigated the issue with your order. Our team always strives to make things right, and we're glad we were able to resolve the situation in a way that exceeded your expectations. Thank you for giving us the opportunity to help, and for your continued support!
Great end-to-end experience
Really helpful customer service team (who went as far as confirming a print edition on a specific book for me), great prices, and a packing team that ensures your stuff arrives safe and sound.
Will be buying from them again!
May 27, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for the wonderful review! We're delighted our customer service team could help confirm the specific print edition you were looking for. It's also great to hear you were happy with our prices and that your order arrived safe and sound thanks to our packing team. We truly appreciate your support and look forward to helping you find your next gaming treasure!
Advertisement
Ordered Titanic board game on May 22
Ordered Titanic board game on May 22. Received my game today May 27.
Great customer experience and I was able to track the shipment through FedEx from Fitchburg WI via Memphis TN to Stansted airport to Harristown and Blarney here in Ireland to my location in Midleton, County Cork.
Thanks Nobel Knight Games for shipping out my game so soon after placing the order.
May 27, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing your experience! We're thrilled to hear your Titanic board game made it safely to County Cork and that you enjoyed following its journey from Wisconsin all the way to Ireland. It's great to know the shipping process was smooth and that your game arrived so quickly. We appreciate your support and hope you have a fantastic time playing!
No better board game store!
There is no better board game store out there! Incredible customer service! Great prices on new and used items. Trade in programs! Top to bottom, start to finish, absolute first class all the way!
May 25, 2026
Unprompted review
Reply from Noble Knight Games
Wow, thank you for such an amazing review! Hearing that you consider us the best board game store out there truly means a lot to our team. We’re thrilled you’ve had great experiences with our customer service, pricing, and trade in program. We work hard to make Noble Knight Games a first class destination for gamers of every kind, and your support means the world to us!
Long Time Customer
I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer Service and the problem was corrected in my favor just hours later.
NKG's selection, prices, and turnaround are all superb, but the Service has kept me coming back for all these years and hopefully many more!
May 19, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for being part of the Noble Knight Games community for so many years! We truly appreciate your continued support since 2009. We're glad our customer service team was able to quickly make things right with the miniatures set, and it means a lot to hear that our service keeps you coming back. We look forward to helping you find more great games and treasures for many years to come!
Noble knight games provide fun board games
Noble knight games provide fun board games at reasonable prices and do a great job recirculating used games at lower prices. They are very helpful and will make it up to you if anything goes awry. Great service overall.
May 19, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for the kind words! We’re so glad you appreciate our selection of board games and our efforts to give pre loved games a second life at great prices. It means a lot to hear that our team was helpful and able to make things right when needed. We truly appreciate your support and look forward to helping with your next gaming find!
Advertisement
Astonishing service!
I ordered 2 games and 6 days later they arrived. What is astonishing is that I live in the UK. 6 days from Wisconsin to Scotland.... The games arrived in excellent condition and were extremely well packed. I cannot recommend the company highly enough.
May 15, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing your experience! We are thrilled to hear your games made it safely to Scotland so quickly, and that everything arrived in excellent condition. Our team takes a lot of pride in careful packing and getting great games into players’ hands around the world. We truly appreciate the recommendation, and we hope you have an amazing time gaming!
there was an issue in my shipment to…
there was an issue in my shipment to Japan,
in one email, was resolved to my complete satisfaction.
all in a friendly and personable way.
could not be happier with the experscience.
May 13, 2026
Unprompted review
Reply from Noble Knight Games
Thank you so much for your kind words! We are very glad we could help resolve the shipping issue with your order to Japan and make things right for you. Our team always aims to provide friendly, personal service, and it means a lot to hear that your experience left you so happy. We truly appreciate your support and hope you enjoy your games!
Great and Quick resolution of incomplete delivery
I received an incomplete game, and when I emailed them they sent out the replacement parts quickly, with great and frequent communication. The fact that it was incomplete in the first place was very understandable, since the publisher sent them the expansion without a box so they had to open the main box and fiddle with hundreds of pieces to put it all together.
May 9, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing this! We really appreciate your understanding, and we are glad our team could get those replacement parts out to you quickly. Putting together those publisher packed expansions can definitely be a challenge, so it means a lot to hear that our communication and service helped make things right. We hope you have an amazing time with the game, and thank you for supporting Noble Knight Games!
Best Customer Service!
They shipped my order very quickly! And their customer service goes above and beyond expectation! Couldn’t be happier!
April 30, 2026
Unprompted review
Reply from Noble Knight Games
We love hearing this, thank you so much! Fast shipping and going the extra mile with customer service are both things our team takes a lot of pride in. We are thrilled you had such a great experience and hope to see you back for your next game soon!
Advertisement
I've had a few successful orders…
I've had a few successful orders through NK, so when a recent order didn't meet expectations I reached out. They were fast, friendly, and completely resolved the issue more quickly than I could have expected. Excellent customer service and definitely won me as a customer for years to come.
April 28, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing this! We really appreciate you giving us the chance to make things right, and it is great to hear our team was able to resolve the issue quickly and keep things on track. Knowing we have earned your trust for the long haul means a lot to us. We look forward to helping with your next order!
Best Place to find rare board games.
Best Place to find rare board games.
April 24, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for the kind words! We love hunting down those rare and hard to find board games, so it means a lot to hear that you had a great experience. Hope you discover even more hidden gems with us soon!
Very fast shipping
Very fast shipping; the order have missing parts but they send the all stuff to complete it. Their respect to their customers is very important, thanks to all the team.
April 18, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for the kind words and for recognizing our team’s effort. We’re glad your order arrived quickly, and that we could help get the missing parts sent out to complete everything. Taking care of our customers is very important to us, and we truly appreciate your support!
Solid Business
I have been a return customer of this company for years. This is a very solid customer-centered operation. They are very responsive to questions and feedback. I can't think of any improvements that I would make, but if I had any, they would be very receptive. I look forward to continuing to support them.
April 13, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for your continued support over the years! We are grateful for your kind words and thrilled to hear that our team has been responsive and customer focused. It means a lot to know you feel so confident in shopping with us, and we truly appreciate being part of your gaming journey!
Advertisement
Excellent customer service!!!
They helped me cancel one order and then modify another without any grief which is greatly appreciated even tho the amount came out less that. The original amount!
April 13, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing this! We are so glad our team could help cancel one order and adjust another smoothly, and it is great to hear the process was easy and hassle free. We truly appreciate your support and hope to help you find more great games again soon!
Received our order in under a week (US…
Received our order in under a week (US to Australia!!!!)
The order was intact and complete. Well done guys for your professionalism and top notch service.
April 2, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for sharing this! We’re thrilled your order made it to Australia so quickly and arrived complete and in great shape. We truly appreciate your support, and we’re glad our team could deliver the kind of service you deserve!
Amazing and taking care customer service
Amazing and taking care customer service
April 1, 2026
Unprompted review
Reply from Noble Knight Games
Thank you for the kind words! We’re so glad you had an amazing experience and felt well taken care of by our team. We truly appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.