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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people highlight the excellent customer service, describing it as helpful, responsive, and going above and beyond to resolve issues. The ordering process is also frequently mentioned as smooth and efficient. Consumers are particularly impressed with the comfort and functionality of items like knee pads and safety glasses, finding them well-made and suitable for various tasks. Reviewers appreciate the company's personal concern for the customer experience and their commitment to delivering products that meet expectations.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are highly satisfied with the quality and... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent craftsmanship and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the superb... See more

Order

Users describe positive interactions with their orders. Many customers appreciate the prompt customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gel knee pads provide perfect cushioning for my knees, which had developed a touch of bursitis. Absolutely no pain now when I get down on my knees to clean. The company also provided excellent cu... See more

Company replied

Rated 5 out of 5 stars

The customer service (from Taylor) was above & beyond! It’s rare to find a company like this these days. I ordered gel knee pads for my mom, but a kneeling pad was delivered instead. I reached out to... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the CutGuard Pro Tough Coated Cut Resistant Gloves as a gift for my friend’s birthday, and the gloves look and feel like great quality! The pair I ordered ended up being the wrong s... See more

Company replied

Rated 5 out of 5 stars

My experience has been wonderful. My original purchase was too non-slip. i just couldn't move on carpet. I have Parkinson's and arthritis and have to move around on my knees to do my art. NoCry worked... See more

Company replied


Company details

  1. Home Improvement Store
  2. Safety and Work Wear Store
  3. Safety Equipment Supplier
  4. Tool Store

Written by the company

Gathering people who love making things happen. Craftsmen. Homeowners. DIYers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I reached out to this company in regard to Gloves

I reached out to this company in regard to some gloves. Damage to them was likely my fault. Even though the damage was my fault, NoCry sent me a new pair. They replied to me right away. THIS is how a company should be run! Love NoCry!

May 11, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Lori,

We are thrilled to have you as part of our NoCry pack! Thank you for sharing your kind words with us as it means the world to our entire team!

We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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Rated 5 out of 5 stars
NoCry logo

Reply from NoCry

Hi Robert,

Thank you very much for leaving us a review!

It is great to have you on board with us!

Should there be anything at all we can help you with, send us a message at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 3 out of 5 stars

Nocry rechargeable flashlight…

Nocry rechargeable flashlight worked well for a couple of years. It now only works if plugged in.

April 23, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Jerry,

Thank you very much for leaving us a review!

We are terribly sorry about the problem that you are encountering with your spotlight.

We aim for our customers to have a 5-star experience in all aspects, and I sincerely apologize for this unpleasant situation.

I would be more than happy to assist you further in this matter; however, there is some information that I need to continue with the warranty claim. In order to make this warranty claim process easier for everyone, we have created a warranty claim form that you can fill out here: https://nocry.com/warranty-claim/.

Feel free to fill out the warranty form here or reach out to us directly at wecare@nocry.com if you have any additional questions about the form.

Looking forward to hearing from you.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, just received my third purchase, quick delivery, and if you have any concerns their come back to you immediately, i have bought 2 clear and 1 sunglasses, for my dry eye condition and they work well, no tears when out, today i have cataract surgery and ordered the sunglasses to protect my eyes when leaving hospital, thankyou nocry x

April 5, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Sue,

Thank you for the wonderful review and for taking the time to share your feedback with us!

Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Should you need any assistance, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Easy to navigate the site, quick delivery, quality product.

Easy to navigate the site. Quick delivery. Quality product.

March 27, 2023
NoCry logo

Reply from NoCry

Hi Libby,

Thank you very much for sharing such a lovely review with us!

We are very glad to hear that you had a great buying experience as that is what we thrive for.

Should you need any help at all, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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Rated 5 out of 5 stars

Looks great

Looks great - fits perfectly.
Happy customer.

March 20, 2023
NoCry logo

Reply from NoCry

Hi Skuli,

Thank you very much for leaving us a review!

We are so glad that you are happy with your NoCry product and hope that it serves you well for a long time.

Should you need any help now or in the future, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Great customer service

There was a small problem getting my order to go through. They were great working to solve the problem. Their merchandise is very good and at great prices. I will continue to use them for my safety equipment.

March 17, 2023
NoCry logo

Reply from NoCry

Hi Dr. Scott,

We are thrilled to have you as part of our NoCry pack! Thank you for sharing your kind words with us as it means the world to our entire team!

We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

This is my second purchase of their safety glasses

This is my second purchase of their safety glasses. I originally bought them for protection while playing tennis after cataract surgery.
I have continued to wear them in sunny Florida as they have a comfortable and firm fit that I never had with other sun glasses.
The other day I thought I lost them and was very upset and decided I needed another pair as back up and to keep in the car as my first pair stays in my tennis bag ready for use when playing.

March 11, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Arthur,

Thank you for sharing your kind words with us as it means the world to our entire team!

We are so glad that you are happy with your safety glasses and hope that they serve you well for a long time.

We are thrilled to have you as part of our NoCry pack, and look forward to serving you again in the future.

Should you need any help now or in the future, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

I love this company

I love this company. Their attention to detail with their products, their customer service and of course, their pricing.

March 2, 2023
NoCry logo

Reply from NoCry

Hi Doris,

Thank you for the wonderful review and for taking the time to share your feedback with us!

Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Should you need any assistance, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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Rated 5 out of 5 stars

This was my second purchase from No…No Cry and so Much More!

This was my second purchase from No Cry. I was very pleased with my first purchase so I went back to see if they had cut resistant gloves and they did. In the process I ordered several pairs and also added the safety helmets and more eye safety products. Can't wait to get everything and try out. thanks mark h.

January 31, 2023
NoCry logo

Reply from NoCry

Hi Mark,

Thank you very much for sharing your review with us!

We are very glad to hear that you have had a great buying experience with us as that is what we strive for. And it is amazing to hear that you have come back!

We hope all the cut resistant gloves, helmets, and eyewear serve you flawlessly for a long time to come.

We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Their advertising is true

Their advertising is true, the knee pads truly exceeded my expectations. With the clip system the pads stay in place and the gel pads are very comfortable and do not breakdown immediately. The front pads are pliable and do not scuff the surface you are working on.

March 5, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Richard,

Thank you very much for leaving us such a wonderful review!

We are so glad that you are happy with our knee pads and that they offer you a comfortable fit. This is excellent news!

Furthermore, we hope that the knee pads serve you well for a long time to come.

Should you need any help now or in the future, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

great customer service and excellent…

great customer service and excellent product. had to resize gloves because I ordered too big and the whole situation was stress-free and easy.

March 1, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi there,

Thank you very much for leaving us a review!

We are so glad that you are happy with the gloves and that you had a great buying experience as that is what we thrive for.

Should you need any help now or in the future, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Fast delivery

Friendly, efficient, very fast delivery

February 24, 2023
NoCry logo

Reply from NoCry

Hi Dale,

Thank you very much for sharing such a lovely review with us!

We are very glad to hear that you had a great buying experience as that is what we thrive for.

Should you need any help at all, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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Rated 5 out of 5 stars

nocry Impact wrench less than 100 quid

Bought a nocry Impact wrench less than £100 it arrived with battery charger and case first glance was how well it was made very robust tool secondly I went out to my truck and undone the wheel nuts with ease simply one of my best buys to date would recommend these tools to any body on a budget there really are good made in USA too so win win

March 1, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Bob,

Thank you so much for taking the time out of your day to leave us a review!

We are very glad that the impact wrench arrived well and that it you found it to be very useful for you. Also, we highly appreciate that you are recommending the impact wrench to others as well - on behalf of our team, thank you so much!

Should there be anything at all we can assist you with, send us a message at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

This company is great,

There customer service is great,the products I received is of good quality. Fast prompt service. I would recommend this company to anyone not many around like it.

February 23, 2023
NoCry logo

Reply from NoCry

Hi David,

Thank you for the wonderful review and for taking the time to share your feedback with us!

Our priority is customer service, and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Furthermore, we are glad to hear that you like our products, and hope they serve you well for a long time.

Should you need any assistance, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

No cries customer servicservice is top notch

No cries customer service is top notch. Any inquiries are answered within 24 hours and I have not purchased a bad product from them I have many of their knee pads have given them to coworkers and they all say they are the most comfortable kneepads that stay up

February 25, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Charles,

Thank you for the wonderful review and for taking the time to share your feedback with us!

Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Furthermore, we are glad to hear that you and your coworkers like our knee pads. We hope they serve you flawlessly for a long time to come!

We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Delighted screwdriver

Delighted with my wireless screwdriver. This thing has power. Highly recommended. Good customer care all round.

February 20, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hello Frank,

Thank you for choosing NoCry!

We are extremely grateful that you took the time to send us your feedback about our cordless screwdriver. I read through your feedback carefully, and we're glad to know that you're satisfied with it, and hope that it serves you well for a long time.

Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Should you need any assistance, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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Rated 5 out of 5 stars

Best Customer Service Ever!!!

This Company has the Best Customer Service Ever!! I originally had ordered size small NoCry gloves for my 9-year-old granddaughter which turned out to be much too large! However, I had not even realized that they offered these wonderful gloves in an XX SMALL!!! (MY MISTAKE TOTALLY!!!) NOCRY VOLUNTARILY reached out to me to correct my mistake, and to send me the correct size for my granddaughter!! HOW COOL IS THAT??? I have rarely ever seen a company with the Honesty and Integrity that NoCry has shown to this Happy Grandmother and Granddaughter! Thank You!!!

February 21, 2023
Unprompted review
NoCry logo

Reply from NoCry

Hi Bobbi,

Thank you for the wonderful review and for taking the time to share your feedback with us!

Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.

Should you need any assistance, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 4 out of 5 stars

Really like the goggles and face shield…

Really like the goggles and face shield for tight spaces. kinda expensive to use all the time but was really looking for goggles to fit over my sefety/ sun glasses. So all in all very good product.

February 11, 2023
NoCry logo

Reply from NoCry

Hi Oliver,

Thank you very much for sharing your review with us!

We are very happy to hear that you are pleased with your new goggles and face shield. We hope that they will serve you flawlessly for a long time.

Should you need any help at all, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, boxed nicely and friendly service.

February 8, 2023
NoCry logo

Reply from NoCry

Hi Elisa,

Thank you very much for sharing such a lovely review with us!

We are very glad to hear that you had a great buying experience as that is what we thrive for.

Should you need any help at all, reach out to us at wecare@nocry.com.

Best wishes,
Raino from NoCry

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