The order processed very well once I was connected properly. The first evening that I tried to sign up and place an order something wasn't working correctly so I waited until the next day and then eve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... See more
Company replied
This is my second order from Nomad Frontiers. While the order was fairly straightforward - chamois cream - I very much appreciated how promptly it was filled and delivered. Communication is top notch.... See more
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This is my third time ordering from Nomad Frontiers in the last couple of years. Their service is always been outstanding. I ordered a helmet and when it arrived the size was too small. I contacted No... See more
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Company details
About Nomad Frontiers
Written by the company
About Nomad Frontiers
At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.
Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.
Our Offerings
We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.
Contact info
3-304 Stone Rd W, N1G4W4, Guelph, Canada
- 8883033344
- hello@nomadfrontiers.ca
- nomadfrontiers.ca
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Support rail - EVOC Bike Bag
Bike support rail for an EVOC Bike Bag Pro. Fast shipment. Nomad Frontiers had it in stock while EVOC Canada did not even have any!
May 5, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Shipping was quick:)
May 14, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Fast delivery and item is perfect!
May 12, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Speedy and efficient shopping with…
Speedy and efficient shopping with rapid customer support.
May 13, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Overall Great Shopping Experience
Shopping on your site was easy from PayPal payment to tracking with Canada Post. Item arrived on estimated date and packaging was great. Overall a great experience, will shop from your site again when anything bike related is needed.
May 12, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
Angeles,
Thank you so much for taking the time - we're thrilled you're enjoying your new bottle.
Stay hydrated out there,
The NOMAD Team
Highly recommended came on time.
May 2, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to share your experience.
Happy riding,
The NOMAD Team
Amazing Online Shopping Experience
Their team can be reached easily at their website's chat feature. They were responsive and helpful. They also have a great selection of high end components in stock. Shipping was fast. Can't recommend them more!
April 28, 2025
Reply from Nomad Frontiers
Ryan,
Thank you so much for taking the time out of your day to share you positive experience with us - it means a lot.
Happy riding,
The NOMAD Team
Great first impression!
My order was processed, mailed promptly, and delivered before expected date. I appreciate that! I would definitely order through Nomad Frontiers again. Thank you.
April 25, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Excellent customer service
Excellent customer service. I had placed an order for 28mm tires, then decided I wanted the 30mm instead. Their Customer Service made the switch over the phone. The order shipped quickly and I had the tires within 2 days.
May 4, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Excellent customer service
Excellent customer service. Quick to respond with any questions you might have. Shipment arrived two days early thank you. Definitely recommend their business. Check out their spring sales selection. Cheers Erik
April 30, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Amir S
Reliable dealer with authentic and fair price.
The staff both agents and owner were very responsive. They helped me to narrow down and purchase new items for my new bike.
Also I returned one item and that was very smooth experience.
April 28, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Quality shop
Helpful customer service when I called the shop and they shipped the product promptly. Very happy with my purchase.
April 28, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Smooth
Shipped quickly. Exactly what I ordered. Fair price. Handwritten note is an appreciated touch.
April 26, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Great communication, personal touch
Great communication with a personalized service. Decent prices too.
April 16, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us - it means a lot.
Happy riding,
The NOMAD Team
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