Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... See more
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Review summary
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Reviews shaping this summary
Excellent service and fast shipment. However, be aware when choosing FedEx. FedEx will attempt to deliver to your home up to three times before leaving it at your local drop off location. That means... See more
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Shipping was quick and the product was exactly what I selected. I really loved the personal touch with the handwritten message on the invoice. Things like that make me want to consider your store firs... See more
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Great service. Nomad Frontiers processed and sent out my order quickly and perfect. I'm very pleased with the attention they showed to my order and the communication that the order was on its way to... See more
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Company details
About Nomad Frontiers
Written by the company
About Nomad Frontiers
At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.
Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.
Our Offerings
We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.
Contact info
3-304 Stone Rd W, N1G4W4, Guelph, Canada
- 8883033344
- hello@nomadfrontiers.ca
- nomadfrontiers.ca
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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fantastic
I wanted to take a moment to express my gratitude for the fantastic experience I've had with you during my recent purchases. I truly appreciate how quickly you respond to my questions and your commitment to providing the best prices online.
Your customer service is exemplary, and I am especially impressed with the super fast shipping! It's always a pleasure to shop with a company that values its customers and strives to make the buying experience so seamless.
I will definitely continue to recommend your services to others. If you have something I want on your website, I won't hesitate to purchase from you again.
Thank you once again for everything!
November 2, 2025
Reply from Nomad Frontiers
We're elated to hear it!
Thank you so much for taking the time to share a tremendously thoughtful review with us. It means a lot to hear about your positive experience with us.
We look forward to serving you again.
Happy riding,
Team NOMAD
Excellent products and customer…
Excellent products and customer service.
Thank you.
October 24, 2025
Reply from Nomad Frontiers
We're so glad to hear it!
Happy riding,
Team NOMAD
First Time
Price good, delivery fast, first time at Nomad Frontiers but not the last !
Merci !!!
November 3, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Happy riding,
Team NOMAD
Great communication regarding…
Great communication regarding availability and shipping progress,would definitely purchase from Nomad Frontiers in the future.Thank you for a smooth transaction.
October 20, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
nice note in the packaging
Fast friendly and efficient plus a nice personalized note in the packaging!
October 22, 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Happy riding,
Team NOMAD
Excellent customer service and friendly to boot
Always super quick to respond to my questions. Often have items in stock that nobody else does. Lucky to live in the area so am able to take advantage of the huge amount of inventory they have. Great job!
October 25, 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
First time ordering from Nomad
First time ordering from Nomad! Exceeded expectations! Great new helmet for mountain biking and team left a personalized thank you on shipping form! Thanks Nomad team!
October 1, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
Good delivery, after service needs work.
I requested a return on October 2nd 2025 and 11 days later as I write this review Nomad Frontiers has not responded. My order was fulfilled in good time and the items were as expected.
October 1, 2025
Reply from Nomad Frontiers
Greetings from NOMAD, Evan,
Thank you for taking the time to provide a review of our service. I'm sorry that you did not receive our response to your return request. I can see that your return request was received at 7:21pm on October 2nd and was approved by our team at 8:13am on October 3rd. Sometimes emails can be lost in spam folders or 'bounce' due to email provider filters.
We will re-process the request, but please reach out to us if you do not receive an email in the next hour.
Thank you again for taking the time to leave a review.
The NOMAD Team
Lowest Price & Best Service - Hard to top that!
Locally operated, best price online or any brick and mortar retailer in a wide area, in stock and package arrived in 2 days. I'm a multi-purchase repeat customer and will continue to be!
October 8, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us. We are grateful.
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Awesome company to order from fast…
Awesome company to order from fast delivery and good prices
September 16, 2025
Reply from Nomad Frontiers
We're pleased to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're delighted to hear it!
Happy riding,
Team NOMAD
Great products amazing service and…
Great products amazing service and Super fast delivery
September 25, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We are very happy to hear it!
Happy riding,
Team NOMAD
Great service & super fast delivery
Great service & super fast delivery.
Appreciate the hand written note.
September 12, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're thrilled to hear it!
Happy riding,
Team NOMAD
Reply from Nomad Frontiers
We're glad to hear it!
Happy riding,
Team NOMAD
Just what I was looking for
Just what I was looking for. Great response times for email messages; Chris was very helpful with his guidance. Thanks so much!
September 10, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to share your experience with us. It means a lot.
Happy riding,
Team NOMAD
Awesome selection
Great options with lots of variety. Will definitely order again, support local!!
September 1, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to share your experience with us (and for supporting local). It means a lot.
Happy riding,
Team NOMAD
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