I have purchased several pairs of shoes and boots over many years and have been very happy with the comfort and beautiful craftsmanship. The customer service is excellent . My questions are answered p... See more
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Received my Felicita sandals and I am absolutely delighted with them.They are beautiful and as always the highest quality. I have bought a few times from this company shoes and sandals.And have alway... See more
I bought the "TWIST - Bottes - Suede Brown". Beautifully made boots of outstanding quality. Elegant, simple, and incredibly flattering. They fit perfectly and feel very well crafted. I initially... See more
Company replied
From start to finish my order went smoothly being delivered within 10 days. No extra charge for tax tariff etc. This is the second purchase from Nomasei in two months. Truly superior quality, and imme... See more
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Company details
About Nomasei
Written by the company
Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.
Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.
La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.
Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.
Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.
Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.
Contact info
25 Boulevard Poissonnière , 75002, Paris, France
- julia@nomasei.com
- nomasei.com
4.6
Excellent
1K reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Julia immediately answered my email…
Julia immediately answered my email about an exchange. She was very responsive, made sure an exchange label was sent and promptly answered any questions I had. Excellent customer service!! Just as ex Ellen’s as their beautiful shoes and boots.
July 30, 2025
Reply from Nomasei
So glad to hear that! 😄 Happy our team could help and that you’re enjoying the whole experience!
Reply from Nomasei
Dear Lis
Thank you for your comment ❤️
Timely delivery so it was much…
Timely delivery so it was much appreciated for an upcoming trip.
August 4, 2025
Reply from Nomasei
We’re glad your delivery arrived on time! 😄 Hope you enjoy your trip!
Beautiful but need to stretch them
The shoes are beautiful and so well made. As I walked in the moccasins, I formed a blister in the left heal. The length of the shoes are fine. It was completely raw. I have purchased shoe trees to fix the problem. I still love the shoes and look forward to wearing them.
August 3, 2025
Reply from Nomasei
Thank you for your feedback! 😄 We’re glad you love your moccasins and hope the shoe trees help make them even more comfortable!
Beautifully made shoes
Beautifully made shoes. Fast responses and easy to process. Great small business.
July 22, 2025
Reply from Nomasei
Thank you for your kind words! 😄 We’re happy you had a smooth experience with us!
Very fast to get back to me about my…
Very fast to get back to me about my concerns about delivery. The delivery came packed perfectly and the shoes were perfect for my wedding!
July 31, 2025
Reply from Nomasei
We’re so glad everything worked out for your wedding! 😄 Thank you for your message!
Beautiful
I love my new Nomasei sandals! The thin straps are so attractive and the chunky heel makes walking in them very easy. I got so many compliments on the red pair that I bought the black pair. They arrived really quickly and now I have four lovely pairs of Nomasei shoes!
July 31, 2025
Reply from Nomasei
We’re so happy to hear that! 😄 It’s great that you love your sandals and that your collection is growing.
Nono Moccasins Black
I am proud to say this is my third pair of Nono's and won't be my last. These shoes consistently deliver and are the only shoes I own that are comfortable on day one right out of the box - no break in time needed. The Nono's have made me a lifelong Nomasei fan. Thank you, Nomasei, for these beautiful, high-quality shoes!
July 30, 2025
Reply from Nomasei
Thank you so much for your message! 😄 We’re thrilled to have you as a lifelong Nomasei fan and happy the Nono shoes keep delivering comfort and style.
Excellent service.
There was a delay with the shipment of my order which was very concerning as the item I ordered was the last of its size and the shoes are for my wedding.
I reached out and whilst it took a couple of days to get the first response, the service was excellent afterwards. Julia was really responsive and sent me a pair in the size bellow to choose from as well as a pre paid return label for whichever pair I didn't want to keep.
I would say in hindsight to contact only through the email addresses as I don't think the sites chatbot or WhatsApp get through to them very well.
July 18, 2025
Reply from Nomasei
Thank you for your feedback! 😄 We’re glad Julia could help and that everything worked out for your wedding shoes. We appreciate your note about the best way to contact us.
Expensive lovely styles
Expensive lovely styles, very unique. But the heel of the shoe has plastic covering! This should be changed to a high grade cover as heels do not hold up as long as the sole
July 30, 2025
Reply from Nomasei
Thank you for your feedback! 😄 We appreciate your note about the heel and will take it into account.
I ordered my shoes and they came in…
I ordered my shoes and they came in record time. The sale pricing was a little confusing.
July 29, 2025
Reply from Nomasei
Thank you for your feedback! 😄 We’re glad your shoes arrived quickly and appreciate your note about the pricing.
Sonic down under
I live in Australia and ordered the Sonic
received them within the week, was impressed how well packaged and prompt
not to mention the actual product ,gorgeous shoes
July 28, 2025
Reply from Nomasei
We’re so glad you’re happy with your Sonic shoes! 😄 Thank you for your message!
The shoes are amazing, but one small issue
The shoes are amazing, and the purchasing process and delivery were very smooth!
I haven’t had the chance to wear the ADORA sandals yet, but I’ve already worn the VENUS pair twice and received so many compliments.
That said, they’re not the most comfortable—the back strap keeps slipping off, even though it’s fastened on the first hole. The sole size is my usual size and fits accordingly, so I’m not sure if it’s a design issue or something else.
July 15, 2025
Reply from Nomasei
Thank you for your feedback! 😄 We’re happy you love your shoes and that the delivery went smoothly. Feel free to reach out to our team about the strap issue if needed!
Great customer service when something…
Great customer service when something went wrong with the delivery and of course gorgeous shoes!
June 16, 2025
Reply from Nomasei
We’re happy we could help and that you love your shoes! 😄 Thank you!
Reply from Nomasei
So happy to hear that! 😄 Au plaisir !
I had such a wonderful experience…
I had such a wonderful experience trying on these shoes in their showroom in Paris. The shoes are gorgeous and so well made. Will always be wanting to stop by when I’m in Paris.
July 4, 2025
Reply from Nomasei
Thank you so much for your feedback :) We hope to see you again in our showroom !!
Absolutely beautiful and comfortable
Absolutely beautiful and comfortable. Excellent quality!
July 15, 2025
Reply from Nomasei
Thank you so much for your feedback !!
Frequent purchaser
I have bought 1 pair of flats, 2 pairs on sandals and 1 pair of over the knee boots - they have all been fabulous and most importantly, comfortable! I buy luxury footwear and none other has been as comfortable (for my footwear needs at any rate 🙂).
July 1, 2025
Reply from Nomasei
Thank you so much for your feedback Annie this touches us a lot we hope to be able to continue to satisfy you and offer ever more comfortable shoes !!
unluckily it took a while to deliver…
unluckily it took a while to deliver the boots although it was supposed to come much quicker otherwise they are beautiful
July 10, 2025
Reply from Nomasei
Hi Axel ,
Unfortunately we are sorry for taking longer than expected to deliver to you. Our team is quite small and the order volume has evolved over the last few years, which explains our slight delay in orders :)
Looks even nicer in person
Looks even nicer in person! Great quality and really modern. Very pretty aswell :) they will be my wedding shoes
July 9, 2025
Reply from Nomasei
Hi Ana, Thank you so much about your return we appreciate it so much :))
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