Natural ingredients, great customer service, easily managed delivery schedules. Nom Nom is a win. When our local PetSmart put a lock on the freezer where they keep the Nom Nom - we knew we were onto s... See more
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Company details
- #38 of 74 best companies in Pet Store
Written by the company
Nom Nom is healthy, fresh food for dogs and cats Nom Nom delivers delight to your dog’s day. Our variety of vet-developed meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Visit www.nomnomnow.com or contact us at care@nomnomnow.com to learn more
Contact info
1605 County Hospital Road, 37218, Nashville, United States
- (415) 991-0669
- care@nomnomnow.com
- nomnomnow.com
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Sent this company an email requesting…
Sent this company an email requesting information on the synthetic chemicals they use in their food. They only indicated to check the ingredients on their site. I did that which is how I saw the chemicals included. I called and nobody was able to tell me why and in addition, they were incredibly rude. Any company that can’t or won’t answer questions about their own product is a huge red flag.
Stay far away!
Totally worth it!
I have been using other fresh food delivery before but I’m really thankful that we switched to NomNom as it’s kinder to my dog’s semsitive tummy. Her digestion seems better now. I like that I can really see the ingredients (veggies, meat, etc) unlike others which comes as mushy meals. As a plus, my dog is always excited for mealtime.
Great meals but the packaging needs improvement
My dog loves her meals from Nomnom, and as her owner, I'm happy with the quality of the food, the flexibility in making changes to the order content and timing of the delivery, as well as the reliability of the deliveries.
What needs improvement is your packaging. When I first ordered Nomnom in February, each meal pack had a tab in the corner that could be pulled back to easily open a meal portion pack. You must have changed your packaging, because the tab is no longer there and it is quite difficult to open a meal pack. Even when I cut open one or two sides with a scissor or knife, I end up having to tug at the rest of it, and somehow make a mess half of the time. I end up with dog food on my shirt or the floor. Given the high cost of your product, it must come as no surprise that you're dealing with a clientele that truly care about their dogs and their home. So when I have to wrestle with the packaging to open a meal portion, and get dog food on myself or the floor, that also means my home is dirtied and my dog will likely lick the floor, both of which are highly undesirable.
Please excuse the detailed response. In summary, if you could please make your packaging easier to open again, as it was when I first started ordering your food in February, that would be wonderful.
My dogs love Nom Nom
My dogs love Nom Nom. The packages are compact and convenient and the ingredients are so healthy!
Morgan loves Nomnom
Morgans food is delivered before I run out
It smells so good and Morgan loves it
Makes me hungry as I feed my furbaby…
Makes me hungry as I feed my furbaby his food.
My only complaint is that it is hard for these arthritic hands to get the packages open. Other than that, me and my Ferrari love Nom Nom!
Love it my dog Jake loves itThe only…
Love it my dog Jake loves it The only suggestion is to make it easier to retrieve from package
Customer service is great
Customer service is great, timing on food deliveries is spot on. I never have to worry about running out of food. My dog also devours this food. he can be quite picky so finding a dog food he doesn't get sick of is great!
My dog loves the Nom Nom food chicken…
My dog loves the Nom Nom food chicken recipe. The first order arrived as planned. The second order was delayed a day and arrived defrosted. Living in a warm climate, it is important to have the food arrive when scheduled. If it happens again, I will have to cancel my subscription.
My dogs love the food
My dogs love the food, I don’t like the packaging. I buy it because they love it.
Excellent. Bella give Five Paws
Great! Bella loves the food. She is 15 and went from not wanting to eat her food to jumping and begging for me to set it down in her bowl! Customer service was great as well. Had an issue with packaging on a shipment and they made it right quickly.
Great food dogs love it just wish for…
Great food dogs love it just wish for better packaging
Less GI issues
Easy delivery and ordering. Elle Woods is loving her meals and we have seen less GI issues. Thanks
For the first 3 month I had BW with me…
For the first 3 month I had BW with me she had nothing but eating problems which brought on pooping problems. Since BW has been eating Nom Now she is not only happy, but no more pooping problems.
Pup loves this but poops are still not very good
We have a 4 yo Pyrenean Mastiff girl who is picky and has a very sensitive stomach. She might be allergic to chicken and beef. Started Nom Nom pork 9/2024. She loves the food and is excited to eat. Initially her poops were perfect on 100% Nom Nom - better than ever. But over the winter has not been great with several bouts of diarrhea. We tried blending with 50% with her old kibble, with Science Diet W/D but poops are still not very good. I am also not a fan of Nom Nom's packaging -about half are not vacuum sealed and have leaked when defrosted; several are underweight. We have also tried other brands Farmers Dog and Ollie pork recipes - their packing is better and the food smell better to me; her poops were OK but not great. We will continue to try Nom Nom pork for now because I have a lot in my freezer but may end up switching protein or brands.
My pup has a happy tummy!
My pup loves your food! It was packed great and all cold when I got home. We tried a new flavor this time… the Turkey and now she has a new variety. Her favorite is Beef Mash though. I feel the price is well worth her happy tummy!! 😊
My dog is a picky eater with poultry allergies
My dog is a picky eater, and is allergic to poultry. So I wish NomNom had more than 2 non-poultry options.
That said, I do think NomNom provides quality dog food, and the frozen food delivery is great!
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