Official NoneofUs  Reviews 

319
•
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

My son loves your clothing. Quality is really good. We ordered already several times. Unfortunately last time three shirts - I was incredible fast choosing them and payed- I was told we don’t receive... See more

Rated 3 out of 5 stars

My orders arrived faster than before once I received the email confirming that they had been shipped. However, many of my orders were cancelled, which was always disappointing since I had been able to... See more

Rated 1 out of 5 stars

Very disappointing experience with NOFS. I returned my item within the 14-day return period, and it was delivered back to them on time. It’s now been over a month, and despite sending multipl... See more

Rated 5 out of 5 stars

I’m shocked to see all the negative reviews on here. The tracksuit i received is my favourite tracksuit that i’ve got the quality is great and it looks even better. Delivery time was quick i’ll be hon... See more

Company details

  1. Clothing Store
  2. also in
  3. Streetwear Store

Written by the company

Leider stammen rund 75 % der negativen Bewertungen nicht von echten Käufern, sondern von Kunden gefälschter Fake-Shops, die unsere Marke imitieren. NoneofUs ist eine deutsche Streetwear Marke, die für Qualität, Authentizität und Community steht. Beim letzten Black Friday haben wir das hohe Bestellvolumen unterschätzt. Dadurch kam es leider zu erheblichen Lieferverzögerungen. Dafür möchten wir uns aufrichtig entschuldigen. Wir haben daraus gelernt und unsere Logistik sowie unseren Kundenservice grundlegend neu aufgestellt. Mittlerweile arbeiten wir mit einem professionellen Fulfillment Partner zusammen, um Bestellungen zuverlässiger und schneller abzuwickeln. Wir wissen, dass Vertrauen durch Taten entsteht, nicht durch Worte. Genau das möchten wir euch beweisen. Euer NOFS Team Offizieller Shop: www.noneofus.de


Contact info

2.9

Average

TrustScore 3 out of 5

319 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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2.9

All reviews

(319)

187 reviews in the last 12 months

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Rated 3 out of 5 stars

My orders arrived faster than before…

My orders arrived faster than before once I received the email confirming that they had been shipped. However, many of my orders were cancelled, which was always disappointing since I had been able to place the order in the first place.

November 11, 2026
Unprompted review
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Rated 3 out of 5 stars

Good, loved, but

My son loves your clothing. Quality is really good. We ordered already several times. Unfortunately last time three shirts - I was incredible fast choosing them and payed- I was told we don’t receive them. We received money back! I guess more people ordered than shirts were in stock. I would wish instead to produce more afterwards

November 4, 2026
Unprompted review
Rated 2 out of 5 stars

Shipping takes long

Shipping takes long. Every time it takes weeks until i get my shippment tracking number and my order arrives after weeks. Clothes still fire but shipping is bad.

October 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible Customer Service – No Refund, No Response!

Very disappointing experience with NOFS. I returned my item within the 14-day return period, and it was delivered back to them on time.

It’s now been over a month, and despite sending multiple emails to the correct email address, I’ve received absolutely no response.

I’m left without my money and without my items. It’s unbelievable that they still haven’t refunded me even though I returned the items as requested. They have received my returned products, but I have neither my money nor a response.

All I want is my refund or store credit, and at the very least, a response.

Extremely poor customer service. I would not recommend this brand.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

I’m shocked to see all the negative…

I’m shocked to see all the negative reviews on here. The tracksuit i received is my favourite tracksuit that i’ve got the quality is great and it looks even better. Delivery time was quick i’ll be honest if i had read the reviews before buying i wouldn’t have but im very confused by them as my item came in less than a week considering im in the uk and there have been no problems

October 28, 2026
Unprompted review
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Rated 3 out of 5 stars

This is an update to my last review of…

This is an update to my last review of none of us, which had one star. As of today I have received my clothing from the brand and the clothes are really good, comfortable, and heavyweight. This brand would be in my top 3, and I would order again, if there weren’t so much terrible issues with the shipping.

It took a months to ship. And I believe the only reason they shipped my shit was because I sent a notice to them to sue. 😂

Over all I wouldn’t buy from this brand, u less you want to wait 50 years for ya clothes.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

The delivery was awful

The delivery was awful, but on top of that, the jogging pants aren't even the right ones—or at least they don't look like the picture. Seriously, what the hell is this? I'm disgusted. Never again!

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Takes forever for them to ship

Takes forever for them to ship. If you’re even lucky to get it shipped.

When you contact them, it’s just the same answer “we are busy, should be shipped soon”

0 customer service, it’s just a money grabbing business pushing new drops every month while people have been waiting MONTHS for their things to get shipped..

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Order from their 5yrs drop

Order from their 5yrs drop, only bought a long sleeve on the 12th of April and I haven’t received it a month later. I have emailed the customer service and no response. Please don’t buy from them as the clothes they make aren’t worth this wait.

May 4, 2026
Unprompted review
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Rated 1 out of 5 stars

I should’ve stuck with my gut instinct…

I should’ve stuck with my gut instinct 🤦‍♂️. In November I was thinking of buying a tracksuit of NOFS, I went on trust pilot and seen some videos and seen so many negative comments and feedback. I was shocked and didn’t know what to do, but i really wanted to order something. I thought maybe its just some little issues or rarely it will happen, or shipping will be like month ish which is fine for me, not to bothered by that.

So in end of November i just thought id order something seen as tho there was sale. I was in a 50/50 position, I had to decide in 1 minute and I just thought im just going to do it. Looking back thank god, I didnt spend more than £70 as I know some people have spent over £250.

Its been 3 and half months and still no shipping updates or anything and looking at the comments on instagram and on tiktok many people are very frustrated just like me. This is why some people are just not built for certain stuff and which is why I know being a clothing brand owner is much harder than people think.

Wish it would arrive by a couple weeks time, I am hoping. But this is a big SCAM or PROBLEM should I say!!!

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and wrong…

Terrible customer service and wrong item sent

I had a very bad experience with this brand. I ordered a black hoodie, and instead I received a navy blue one. The mistake was clearly on their side.

Since then, I have contacted customer service several times by email, and they simply do not reply. No solution, no explanation, nothing. This is especially unacceptable because they have a 14-day return policy, and I am wasting time waiting for answers while the return window is running out — for an error that THEY made.

To make things worse, this was a Black Friday order, it arrived only about a week ago, and now it’s already January 22. After all this waiting, receiving the wrong item and being completely ignored by customer support is incredibly frustrating.

Very disappointing experience. Nice products maybe, but awful customer service. I will not order again and I do not recommend this brand.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible, no service, still waiting on my order

Order placed on Nov. 28th and still waiting for the tracking number on 09.01.2026!
Received a number of mails from them, claiming how hard they are working...
They seem to be hard at work, ignoring my emails and telling customers the same bullshit story over and over again.

November 28, 2025
Unprompted review
Official NoneofUs   logo

Reply from Official NoneofUs

Yes to be honest the last months were horrible for us as well. 24 hours shift 45 days are exhausting.
You received the product and we hoping the tracksuit are good! Sorry for the circumstances

Rated 1 out of 5 stars

They scammed for 400€

Hahaha, Fu**ing scam is here.
Order placed and fully paid on 28.11.2025. Weeks later: still no tracking, no shipping confirmation, no delivery date. Nothing.
What I did get were endless excuses. “High volume”, “working 24/7”, “worth the wait”. At some point this stops being an explanation and starts being an insult to the customer’s intelligence.
They even brag about having a WhatsApp group where they show how they’re “working around the clock” and “not seeing their families”. That’s not transparency. That’s guilt-tripping customers instead of actually shipping paid orders.
If you’re overwhelmed, stop selling. If you can’t ship, refund people. Don’t drag this out with motivational messages and vague promises while holding customers’ money for over a month.
All talk, no delivery. Completely unprofessional. Avoid.

November 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Christmas scam

I bought a Christmas present more than one month ago. Still nothing, no tracking number nothing. I think this company is a scam. Mind you it was worth almost 100€.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

The worst quality jumper. I ordered it for close to 90 euros and I swear to god temu quality is better! What a joke. DO NOT ORDER FROM THESE SCAMMERS. NOT LIKE THE PICTURES WHAT SO EVER.

December 4, 2025
Unprompted review

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