My son loves your clothing. Quality is really good. We ordered already several times. Unfortunately last time three shirts - I was incredible fast choosing them and payed- I was told we don’t receive... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My orders arrived faster than before once I received the email confirming that they had been shipped. However, many of my orders were cancelled, which was always disappointing since I had been able to... See more
Very disappointing experience with NOFS. I returned my item within the 14-day return period, and it was delivered back to them on time. It’s now been over a month, and despite sending multipl... See more
I’m shocked to see all the negative reviews on here. The tracksuit i received is my favourite tracksuit that i’ve got the quality is great and it looks even better. Delivery time was quick i’ll be hon... See more
Company details
Written by the company
Leider stammen rund 75 % der negativen Bewertungen nicht von echten Käufern, sondern von Kunden gefälschter Fake-Shops, die unsere Marke imitieren. NoneofUs ist eine deutsche Streetwear Marke, die für Qualität, Authentizität und Community steht. Beim letzten Black Friday haben wir das hohe Bestellvolumen unterschätzt. Dadurch kam es leider zu erheblichen Lieferverzögerungen. Dafür möchten wir uns aufrichtig entschuldigen. Wir haben daraus gelernt und unsere Logistik sowie unseren Kundenservice grundlegend neu aufgestellt. Mittlerweile arbeiten wir mit einem professionellen Fulfillment Partner zusammen, um Bestellungen zuverlässiger und schneller abzuwickeln. Wir wissen, dass Vertrauen durch Taten entsteht, nicht durch Worte. Genau das möchten wir euch beweisen. Euer NOFS Team Offizieller Shop: www.noneofus.de
Contact info
Zum Schacht 5, 45731, Waltrop, Germany
- order@noneofus.de
- www.noneofus.de
2.9
Average
319 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM THEY NEVER REPLY TO EMAILS
The same as for the other people who left a review, they made a mistake on the colour, I asked for an exchange via their customer service never got a reply! du SCAM
April 15, 2025
Unprompted review
Advertisement
Dont buy from them!
I ordered twice, in the first time the hoodie came in the wrong color, I contacted them, and they suggested a solution I said okay but they didn't answer anymore. the second time I ordered a hoodie and it came in the wrong size again I sent them an email and they ignoring me!
Don't buy from them, terrible customer service
January 11, 2025
Unprompted review
Got sent wrong item and now they are not responding to my emails!!
I ordered a tracksuit from here a couple of months ago, it took about 4 weeks to arrive. When it came they had sent the wrong hoodie. I emailed and explained, they then said to send it back and they would refund me the cost for return as it was going all the way to Germany. They never sent me a refund and then it took about another 4 weeks for them to send me out what was meant to be the correct hoodie. They ended up sending me ANOTHER pair of the joggers!! I emailed AGAIN and have said I now have two pairs of joggers and still no hoodie and have not been refunded for the return I had to do because of THEIR mistake!! And now they are not replying back to my email!! Definitely would not recommend them, the communication is terrible and they can’t even send out correct orders!!
October 1, 2024
Unprompted review
2 months to ship and shipment was incorrect
My son ordered a jogger and a hoodie. It took Noneofus more than 2 months to ship and they shipped only the jogger whereas he was told that they would offer a T-shirt to him due to the delay.
I DO NOT recommend this brand at all. Not trustful, I had to send email myself because they didn't reply to my son. I also had to pay to send the item back.
Plus the quality is really poor. Stay away from this brand.
May 11, 2024
Unprompted review
Scam
Scam. My son hasn't got money and did some jobs for me to buy a tracksuit. For the ones that scammed him I hope you get back what you have done to him . My son is autisic and effects him alot. Well done scammers I have to pick up the peicea now . Thanks alot .
May 8, 2024
Unprompted review
Advertisement
complete scam dont buy from them
bought it as it was on ''discount'' but never received a confirmation email by them, contacted them and they never answered. their website is full of scam reviews and bot reviews. dont buy from them!!! its a scam!!!
April 1, 2024
Unprompted review
Scam
Scam, stay away. They took the money and nothing from there. No email reply.
January 22, 2024
Unprompted review
nofs-fr.com - The product is not as described and you have to return them to somewhere in Asia at your own cost
Ordered NOFS tracksuits for my son. They do not look like the ones in the picture! There are very obvious difference between the item ordered and one received. The response to my request for a refund was no complaints about quality before and you to pay for return costs to somewhere in Asia which they acknowledge is expensive! Still don't know where their ware house is but DO NOT USE THIS COMPANY.
January 23, 2024
Unprompted review
Avoid Doing Business with Them
I placed an order for a Black Tracksuit on 16 December. At time of ordering it stated on their website delivery would be before Christmas. When tracking the order it stated it was still in transit yet NOFS Customer Service kept saying it was out for delivery to my address. As it was unlikely to arrive prior to Christmas I had to buy an alternative tracksuit as it was a present for my Grandson. The NOFS Tracksuit finally arrived on 27 December. When trying to invoke the refund procedure I was told I would have to pay the return fee to the NOFS warehouse even though they failed to meet the delivery terms of my order. First time I have used NOFS and will not be using them again after this experience.
December 28, 2023
Unprompted review
Advertisement
They use deception to sell products…
They use deception to sell products online. Once they received the payment and email asking when the ordered products would be received. They will pretend to send you an empty parcel. And then you will never receive the product again. It is a terrible scam and fraud to order products online.
October 22, 2023
Unprompted review
Didn’t receive my order after months
Didn’t receive my order after months, don’t order here
SCAM
May 3, 2023
Unprompted review
Didn’t got my package after 5 months
Didn’t got my package after 5 months
SCAM
May 5, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.