While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Definitely a Scam
If I could give this 0 stars, that would be better. I believe this website/"company" is a total scam. I ordered a board in December and still have received nothing, not even a valid tracking link. I have received multiple excuses from "Sadie" such as, they went out of stock and had to ship from a different warehouse "at their own expense." But never any real answers, and it is March and I still have received nothing. I got maybe 5 different "updated" shipping links and they were all totally bogus. Fortunately my awesome bank refunded our money after seeing our email exchange. DO NOT PURCHASE from this scammer.
December 2, 2024
Unprompted review
Do not purchase!
This company is a total fraud - DO NOT PURCHASE! They changed their name from MySteelBoard because people were on to them and they shut down that site. Product is coming from international and takes MONTHS to arrive, if at all. Customer service is terrible, no refunds or concessions. Products are overpriced and terrible.
November 15, 2024
Unprompted review
Can you trust a “safe” product from a shady company
Purchased a steel cutting board and utensil set 12/1 as a Christmas gift when the company was called “mysteelboard.com”. I received all the emails others received about delays due to warehouse floods, delays meaning “a quality product”, etc. I emailed the company after 16 days and they told me it shipped. Finally received it on 2/3 (two months after ordering it). I never received the utensils. Will get a refund for those utensils? Who knows? Bottom line - our trust in the company is eroded, the company feels shady - so can we trust their product which is supposed to be “safe” and “non toxic”? Let’s just say it’s the first time in my life that I’m considering a lead test before using a product. My wife just wants me to toss it in the dumpster. But I think we are just going to return it and try to get our money back.
November 30, 2024
Unprompted review
This is a scam website
This is a scam website. It used to be mysteelboard but I'm guessing they changed their website because of all the negative reviews.
January 27, 2025
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.