Noobru.com Reviews 2,277

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 269 reviews, reviewers had a great experience with this company. Many customers find the products to be of superior quality, noting positive effects on memory, focus, and overall mental clarity, with some experiencing significant improvements in daily life. The website is generally described as easy to use, providing clear information and various options for purchases. People also appreciate the pleasant taste of the products, often enjoying them as part of their routine. However, some customers experienced issues with the ordering process, finding it confusing due to numerous additional offers and difficulties applying discounts. A few also reported problems with receiving incorrect or defective products, including packets with wet or clumpy contents. There were also instances of delayed deliveries and unexpected charges for unordered items, leading to frustration for some people.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers reporting improved memory, focus, and mental... See more

Order

Customers report mixed experiences with the ordering process, with many finding it easy and fast, praising... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that the product works as... See more

User experience

Users describe positive interactions with user experience, often highlighting how the product boosts their... See more

Website

Reviewers highlight positive aspects of the website, with many finding it easy to navigate and use, offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the experience easy to use. I do not like the statements when I am done ordering, stating that I can have more product for a good discount, or never see this deal again. Sometimes I am able... See more

Company replied

Rated 4 out of 5 stars

Overall the order process was easy a little confusing at the end when they provided more special offers but easily fixed by their staff through email. Yet to receive the order but it should arrive any... See more

Rated 4 out of 5 stars

Love the product despite being expensive, but too many annoying add on windows that don’t make sense. Also, I had a discount code, but ordering process didn’t give me a way to apply it.

Rated 5 out of 5 stars

Ordered Noobru Advantage 6 weeks ago and my wife started using my order and had to order more. Both of us agree that we are thinking more clearly and not forgetting names as previously. We both like... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Noobru™ was the brainchild of serial entrepreneur and bio-hacking enthusiast Martyn Cook. After years of using various supplements, Martyn became sick of downing countless capsules each day just to achieve his ultimate stack. He hated that the process was unenjoyable - especially when the effects weren't. It didn't feel right. After all, we take tablets when we're sick right? Not when we're healthy! There had to be a better way. A simpler, more enjoyable one. That's how Noobru™ was born. After months of testing, tasting and trialling - our stack was created, in a tasty powdered form - to allow you to simply add to water and drink! Say goodbye to forcing down 10 battery sized capsules 3 times a day! Everything you need is in one serving of Noobru™.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cristie helped walked me through the…

Cristie helped walked me through the process since I don’t use Payoal anymore. Custmer Service is always very helpful. Would like to get on automatic shipping every 3 months, if you’re set up to do that. My mother and I are big fans of the NooBru Advantage.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Haven't received the items

Haven't received the items. No one is answering my calls. Have no idea what happened to my orders.

September 30, 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Olive,

That's such a shame to hear! We're so sorry you've not received your order, but this could be down to a range of reasons.

Please also be aware that our phone lines are not open 24/7 - our lines should be open Mon-Fri 8am - 4pm GMT, but if you do call outside of those hours you should be able to leave a voicemail so we can get back to you as soon as possible. Alternatively, you can email us and we'll do our very best to help you out there.

Don't worry, we'll be able to track down your orders and get you the update you deserve.

The Noobru Team

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Rated 1 out of 5 stars

Ridiculous

Ridiculous! I didn’t even know my order went through there were so many “ blocking” offers. At this point I have no idea what I ended up with. I thought I just quit so am surprised at this email. I’d never order again unless it was simplified and much more honest. It feels like a scam.

September 30, 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Elizabeth,

Thanks so much for sharing your experience, although it's such a shame there's been a bit of confusion, and you've been left scratching your head around what's been ordered and what's on the way.

Just to reassure you, we're certainly not a scam. If you feel the order is incorrect, or you've mistakenly added something to the cart without realising, just drop us an email or give us a call and we'll do our best to resolve things (hello@noobru.com).

You should have also received a confirmation email of everything you ordered shortly after the order was placed, so please do check there for clarification. Either way, I'm certain we can help you out.

The Noobru Team

Rated 5 out of 5 stars

Very easy setup experience

Very easy to setup subscription with this company. Can’t wait to try the product. It has rave reviews online as the number one memory aid product out today. It had an A+ rating and much higher than Prevagen which my mom took to help her. I’m finally that age. Almost 69.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company support from Jordan

Thanks to Jordan, the head of customer service in the UK, a great outcome in resolving an original issue experienced re: 2 products with different names, the Strawberry Lemonade and the Prime Memory and Focus, but having the same ingredients.

September 24, 2025
Unprompted review
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