Nook Saunas UK Reviews 

124
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated delivery team for their outstanding professionalism, exceptional efficiency, and genuinely helpful service throughout the entire journey. People consistently note that the home installation process is exceptionally fast, remarkably smooth, and completed without any unnecessary fuss, mess, or delay. Some reviewers were happy with the flexible rental choices and the straightforward purchasing process from the very beginning. Consumers also highlight that the high quality products heat up rapidly and provide a wonderfully relaxing daily wellness experience that everyone thoroughly enjoys using at home every single day.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that team members are extremely friendly,... See more

Service

People report positive experiences with service, expressing complete satisfaction regarding the quick and... See more

Product

Customers expressed great satisfaction with the product, highlighting that it is beautifully made, warms up... See more

User experience

Users describe positive interactions with user experience, highlighting how the ordering, delivery, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick arrival times and friendly drivers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say a big thank you for the fantastic service during your recent visit. Not only did you fix the issue with my sauna, but you also took the time to spot and sort out a couple of o... See more

Rated 5 out of 5 stars

Ive rented a sauna last year and bought one today and I got the same 5 star customer service..alot of companies need to take note. FIRSTLY you get communication with humans that answer text messages a... See more

Rated 5 out of 5 stars

Nook have been incredible from the start, delivered and installed perfectly when they said they would, it literally took 30 mins. Customer service has been amazing, they are super friendly and help wi... See more

Rated 5 out of 5 stars

Apart from the product, the main reason for the 5 star review was for the level of service. From placing the order, right through to installation everything gets great. Carl was fantastic and extremel... See more


Company details

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(124)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish. Customer service and installation were excellent. I would highly recommend to anyone that is thinking about having a sauna to pick a Nook Sauna.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Recently purchased a Nook sauna via…

Recently purchased a Nook sauna via rental and so far so good.

Jack, Henry and Nathan have been so helpful and friendly - installation was super quick and efficient so we just need to give it a try now!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, quick and efficient service

Terry and Ryan travelled all the way from Bristol and were very quick and efficient installing my nook sauna. Very friendly and helpful service from order through to delivery, installation and explanation of how it works. Can't wait to use it!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Callum were absolutely amazing…

Mark and Callum were absolutely amazing ! The installation was ridiculously quick and they were so helpful explaining everything to me and how it works etc… I’m so excited to start using !!!! Thanks guys you were the best :)

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

One person nook indoor sauna

From start to finish this was so easy
The two guys who delivered and fitted the sauna were so friendly and
Job was done quick and explained clearly and they took all the packaging away
the sauna is amazing! So easy to work and well worth buying it's beautifully made and looks good
I definitely recommend this sauna and the company
Thank you nook

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Nook Elite Install

Ryan and Terry did an excellent job installing our Nook Elite sauna this morning. They were professional, efficient, and clearly knowledgeable about the product. Everything was set up perfectly, and they took the time to walk us through the features and care instructions. A really smooth, friendly experience from start to finish — highly recommended.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer experience

I had a brilliant experience with Nook sauna rental! From the moment of my first email enquiry, I received very fast communications from all team members. We would have gone for 2 person size but it had a longer lead time, so we got the 1 person size which is still generous. The team was able to accommodate our very tight schedule and even when one of the engineers broke his wrist they were able to reschedule us super quickly, thank you Bill and Ryan for driving from Bristol! The installation was super quick, we were amazed. I would 100% recommend renting or purchasing a sauna from nook, clearly they are a customer focused company and I’m very grateful for their service.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

From ordering to delivery and set up…

From ordering to delivery and set up has been an easy route to getting my NOOK SAUNA .
I now use it everyday for a 20 minute session , fabulous thank you all at NOOK ,
HIGHLY RECOMMENDED

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Nook - Absolutely the best product and service

Nook have been incredible from the start, delivered and installed perfectly when they said they would, it literally took 30 mins. Customer service has been amazing, they are super friendly and help with any query. I could not recommend this company highly enough and having a sauna at home has saved £££

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great sauna and delivery service

Great sauna and delivery service. Had the 3 person elite installed today by Bill and Mark who were very speedy and the sauna was up and ready in 30-35 minutes. They ran through the device and buttons and cannot wait to give it a go after exercising!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend the nook team.

The whole ordering process was very simple with great communication. Terry rang me the day after the order was placed and informed of the delivery date and installation. Terry and Ryan arrived on time installed the sauna with no fuss and were very helpful and friendly and made the hand over very clear and we couldn’t be happier.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Nook 3 person elite sauna

Brilliant service from order to install from nook, its an amazing product. Terry and his team arrived on time and were quick and professional with expert knowledge of product....so pleased thanks nook

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Henry and Nathan installed our Elite…

Henry and Nathan installed our Elite sauna today. They were very friendly and professional. They arrived within their time slot and took less than an hour to install. They went through how to use it and were very helpful. It was very reassuring and nice to purchase something from a company that takes pride in their work. Thank you very much

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I recently recieved a nook sauna, from start to finish the process and communication was great.
I ordered a used unit from them and i honestly dont believe its ever been used.
Great service and product.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Nook Sauna

Terry and Ryan did a great job fitting the sauna. Communication beforehand was really clear and they turned up exactly when they said they would.
They gave clear instructions on how to use the sauna and we have enjoyed using it since.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Big shout out for Jack and James who…

Big shout out for Jack and James who arrived on time and installed our sauna in about 30 minutes. The instal was trouble free and the sauna looks great. The handover was very helpful and everything works as it should. From Inquiry to installation it was a good experience and we are very happy with our sauna. Well done Nook!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy purchase quick installation

Easy purchase and quick delivery. Only took 2 weeks from paying to sitting inside the heat. Delivery and installation was simple. Professional build taking an hour. Then good to go straight away. Have used it everyday and already sleeping better and feel great.

June 25, 2026
Unprompted review

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