Nook Saunas Reviews 

734
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the saunas, highlighting features like Bluetooth speakers, internal lights, and effective heating. Reviewers frequently commend the staff for their professionalism, helpfulness, and excellent communication throughout the entire process. The delivery and installation service is consistently described as seamless, quick, and efficient, often including free setup and packaging removal. Many people express extreme satisfaction with their purchase, recommending the company for its outstanding service and product.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing extreme satisfaction with... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting exceptional and professional... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more

Rated 5 out of 5 stars

Delivery and installation was great. Installers were very quick,helpful and friendly explained all functions of the sauna. The sauna itself is great quality and does exactly what it claims. Love the B... See more

Rated 5 out of 5 stars

The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installat... See more

Rated 5 out of 5 stars

I visit wet saunas and infrared saunas regularly and we are very impressed with ours. I set it pre run when it reads 13 degrees. After an hour I’m back and it’s at 60 plus degrees and I’m sweating im... See more


Company details

  1. Sauna

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

734 reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(734)

461 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

We could not be any happier with our Nook! The customer service was brilliant, from purchase to install we couldn’t fault them. The install guys were so polite, efficient and so quick. No mess left behind just a beautiful sauna ready to use immediately! I would highly recommend

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

brilliant customer service and product

brilliant customer service and communication from day 1 right through to delivery and installation which was so easy. We love our 3 person core sauna and would highly recommend Nook saunas to anyone considering a sauna purchase.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customers, highly recommend Nook Saunas

We couldn’t be happier with our experience with Nook Saunas. From the initial purchase right through to delivery and installation, the entire process was seamless. The team was fast, professional, friendly, and kept us informed every step of the way.
Shout out to Sarah- what an absolute legend!

The sauna itself is absolutely amazing, and we’re already noticing the benefits, including improved sleep and better muscle recovery. The quality is outstanding, and it has quickly become one of the best investments we’ve made for our health and wellbeing.

We highly recommend Nook Saunas to anyone considering a sauna. Great product and exceptional service!

May 30, 2026
Unprompted review
Rated 2 out of 5 stars

We still haven’t received our sauna

We still haven’t received our sauna. We placed our order on 30 May and were advised that delivery would be at the beginning of June, which unfortunately hasn’t been the case. Based on the latest update, it now appears the delivery timeframe will be closer to 6–7 weeks.

The main reason we chose Nook was because we needed the sauna before leaving overseas for 5 weeks. Had we known the delivery would take significantly longer than the 4 weeks indicated on your website and in your email communications, we likely would have purchased elsewhere.
I understand delays can happen, but the difference between the expected and actual delivery timeframe has been disappointing. I’m hoping the quality of the sauna will make up for the lengthy wait once it finally arrives.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

One happy customer!

Could not fault my experience with Nook saunas from start to finish.
We had an issue with the sauna control box after having a problem in our area with power outages, so we reported it to Nook and the next day the Nook team were on hand and fixed the problem. Fantastic customer service, l wouldn't hesitate to recommend Nook saunas to anyone looking for a great sauna experience and a great product.
Regards, Paul Ashkar

June 4, 2026
Unprompted review
Rated 4 out of 5 stars

Very helpful from the get go

Very helpful from the get go.
Delivery and installation was all on time and communication was great.
I’ve had my sauna a week and it is awesome, been in everyday and sometimes twice a day.
Only thing that would’ve made it a 5 star review - if I was able to view some of the saunas at a venue to see them in the flesh, size etc. or at least be emailed a substantial catalogue. I feel like after I made initial contact I was just kind of left to following my nose by looking at instagram posts etc. Not complaining at all though, just a bit of constructive criticism. All in all I’m very happy

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

We purchased the 2 person sauna about 1 year ago and it has been amazing! I have a muscle wastage condition and so the sauna has been a fantastic resource in this regard.
The customer service is also fantastic and the team are so responsive and friendly. Would highly recommend for a budget friendly sauna experience.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Don’t second guess it

Don’t second guess it - order your Nook Sauna!!!
The order was placed easily with helpful details on the website and also the wonderful customer service team.
The delivery was organised and well communicated; and it took 30mins to put it all together and then a full run through of the set up, systems and fun elements (lights and Bluetooth)
It has been used everyday!!!!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly if you are in the throes of…

Honestly if you are in the throes of researching saunas stop right here !!!
We couldn’t be happier.
The quality of the sauna exceeded our expectations and has quickly become one of the best additions to our home.
Not only does this look beautiful but it has also become a place to unwind, relax and prioritise our well being.
We absolutely recommend NOOK SAUNAS

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I have just bought a Nook sauna and I…

I have just bought a Nook sauna and I am super happy with it, it is much better than what I expected for the price I paid for it, it ticks all the boxes for what I wanted with low EMF's and with the materials being non-toxic. The customer service is also first class, I highly recommend for anybody looking for a sauna to consider a Nook sauna, you won't be disappointed.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my Nook…

I couldn’t be happier with my Nook sauna, and how easy the process was from purchase to delivery and install. The communication throughout was top notch and felt personal, I can not recommend these guys enough. From one seriously happy (and proud) new Nook owner 🥰 - don’t hesitate, strike the other options off your list!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

So impressed!!

So impressed!!! Everything from
Communication, installation and now, our beautiful sauna. Great company!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Nook 2 Person Elite Sauna

The entire Nook Sauna customer experience from order to delivery & installation was exceptional. Great communication and super friendly & helpful installers.
Would definitely recommend a Nook Sauna!!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy and stress free purchase

Such an easy and stress free purchase. Delivery & installment was flawless; the guys communicated their arrival time beforehand, arrived punctually, were polite, helpful, respectful and quick. Even gave my dog a cuddle! They left no mess behind and explained how to use the sauna.
The sauna itself is great and getting a good workout.
10 out of 10 recommend 👌🏻👌🏻👌🏻

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to finish

I recently purchased a Nook sauna and couldn’t be happier with the entire experience from start to finish. The customer service was exceptional -responsive, knowledgeable and genuinely committed to making the process smooth and stress free.

I read a lot of similar reviews before choosing Nook and I can honestly say their customer service stands out.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, customer service is the best ever, Nook follow up everything for you and make the transition as easy as possible.. Delivery and installation was great, very helpful, explained well and answered my questions.. the Sauna experience is great but Nook have made it exceptionally amazing.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

After loads of research I decided on a…

After loads of research I decided on a 2 person Nook sauna! Couldn’t be happier from the moment I ordered to installation was a great experience! The company is professional, great communication and feels like you’re dealing with a family business! Well done Nook saunas!!!

May 19, 2026
Unprompted review

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