I joined Noom to reset my mindset. I was stuck in a cycle of bad habits and noom helped me reset those practices. I feel very well supported by the learning componenet associated with the app along... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.
West 28th Street 229, 10001, New York, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The coaching, daily lessons, health analysis help me stay motivated and make life changing habits.

Reply from Noom
Everyone I've interacted with on the NOOM app has been very helpful. A few years back, I did the NOOM app. This time around, I was looking for a GLP-1 that was low dosage and would be more sustainable long-term. Today was my first dosage...time will tell!

Reply from Noom
Noom provides the science behind why we eat and think the way we do about food and eating. They give you the tools and methods to successfully navigate those habits that impede progress and celebrate successes. It’s an easy program that provides motivation to gain consistent habits for successful life changes towards a healthier you!

Reply from Noom
The good: Generally this is a comprehensive program that offers lots of support.
The bad: I am sent (and charged for) too much of the GLP-1. There is no way to adjust that schedule unless you want to micro dose and that is too limited.
Another point: DO NOT ORDER the biomarkers kit. I tried more than one and they simply didn't work.

Reply from Noom
I signed up for Noom's GLP-1 trial specifically to see if microdosing would work for me as a treatment within the trial period before signing up for 12-week treatment plan. My shipment has shown as "delayed" on UPS tracking since May 27th and counting. It's now June 3rd. When I contacted Noom support, the representative repeatedly blamed the delay on Memorial Day weekend and insisted that my package was "not considered late according to our records." This despite it saying it had been delayed since May 27th, which it clearly says on the UPS tracking page. Rather than offer a replacement shipment or work towards any concrete solution, he suggested I contact UPS and left it there.
My trial period ends next week. I never received the treatment I paid for. I've since cancelled my subscription and requested a full refund.
Can't say the product worked for me, as I never received. What I can say is the customer service is terrible and irresponsible. Avoid until they fix that.

Reply from Noom
Noom trackers coupled with micro dose GLP-1 has been a game changer! I am 61 and had been stuck at one weight for a year before starting. Now, down 16 lbs in less than 90-days without feeling deprived. My husband is doing it also with great results!

Reply from Noom
It was easy to sign up, receive, and start using my medication. The fees and billing structure were clear. My coach has been responsive to all of my questions. The medicine (microdosing) has been working better than I expected for me!! The approval process was fast, too.

Reply from Noom

Reply from Noom
Great support and medication worked to help achieve my goal weight. Also like the app and lessons.

Reply from Noom
I want to be held accountable when my self-control slips. Noom does that for me, gives me guidance and cheers my successes.

Reply from Noom
I decided to try the low dose noom (starts with 5 units) because over the last 5 years I've had an issue with over eating and never feeling full. I eat whole foods and never eat fast food. I have a stomach ulcer which makes me feel hungry all the time and in pain when my stomach is empty. Anyway, it took a couple of weeks but the glp-1 worked. The over eating is now under control. Since I'm not trying to dramatically lose weight I only take it every other week but I am losing weight for the first time since I started packing it on. And its staying consistent! This is the first time I've tried a calorie deficient and its not excruciating. The app guides you to which good foods to eat so you are still healthy. I was eating more vegetarian before but with all the protein it recommends I had to start eating a lot more eggs, salmon, chicken, and beef. If I dont do enough protein I'm so tired. All that to say, love the app, love the ability to take it at my own pace and in a way I feel like I can keep the weight off and take a break when I need like a vacation or when I need to move.

Reply from Noom
Thorough questionnaire reviewed & other info prior to authorizing the GLP-1 med. Easy navigation in the app. I like the reminders to log meals, but you can choose to not use that feature.

Reply from Noom
The app is very user friendly and provides everything I need to manage my weight loss including daily weigh-in, food logging, step tracker and tips on eating healthier to maximize weight loss.

Reply from Noom
From the very beginning, working with Noom has been a positive experience. Clear directions and consistent communication have been key. The App includes useful information.

Reply from Noom
Noom has helped me become more aware of my choices, stay consistent with my goals, and focus on progress rather than perfection. This shift in mindset has made a meaningful difference in my overall well being and confidence.

Reply from Noom
Constant involvement with professionals. Taken blood sample before starting progam. Quick response to questions or issues. Step by step easy instructions. Price is fair.

Reply from Noom
I feel this is a great program for people who want some support to lose weight or maintain a healthy weight and are also wanting to improve control over their nutrition and lifestyle

Reply from Noom
Excellent results! Weight loss has been slow and steady. My craving and “food noise” have diminished. Customer care and doctors are super responsive and helpful. Although I’m doing this at home it still feels like the doctor and care team are right there with you.

Reply from Noom
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.