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See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

I have submitted a hack report (Ticket ID: ##38498##) and there has been no proper response or update for several days. My account/funds are still affected, and the issue is being delayed without cl... See more

Rated 1 out of 5 stars

Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning!! DO NOT USE NOONES!

I am writing this review to warn other users about a serious issue I experienced on NoOnes involving a £150 Amazon gift card and a trader operating under the name “Bitopia”. What happened in my case raises significant concerns about the platform’s dispute process, trader accountability, and the protection offered to ordinary users.

They can’t even get my username right in the moderator chat so what chances have you got!

This trader knew what they were doing and took advantage I even said it was a code and they continued to trade.

Summary of What Happened

I received a £150 Amazon gift card and decided to sell it on NoOnes under my username QuirkyIbisbill930. I opened a trade with “Bitopia”, who appeared reputable. I clearly stated that I had an Amazon gift card code. The trader asked me to upload it, which I did.

Immediately after receiving the code, the trader responded only with “AQ only bro”, provided no explanation, and then stopped communicating entirely.

Within minutes, the £150 code was redeemed.

Amazon confirmed:

• I did not redeem the code myself
• The code was redeemed shortly after I uploaded it in the trade
• The timestamp aligns with the moment the trader received it

Despite this, the trader refused to release the BTC and went silent.

Dispute Outcome

I opened a dispute with NoOnes and provided:

• Amazon chat logs
• Timestamped evidence
• Proof the code was redeemed by someone else
• Proof I followed the platform’s instructions

The dispute was rejected.
My appeal was also rejected.

NoOnes stated the decision went against me because I “did not follow the offer terms”. I fully accept that I misunderstood the trader’s preferred format — but that does not justify a trader redeeming a £150 code and keeping both the gift card value and the cryptocurrency.

The core issue remains:

• The trader obtained the £150 value
• The trader refused to complete the trade
• The platform allowed this outcome

At no point did NoOnes contact me directly or provide meaningful support.

Pattern of Similar Complaints

This is not an isolated incident.
There are multiple public reports on Trustpilot, Reddit, and other forums describing:

• Gift card codes being accepted
• Traders redeeming them
• Traders then relying on vague or retroactive instructions to avoid completing trades

This suggests a systemic vulnerability, not a one‑off misunderstanding.

NoOnes’ own Terms emphasise:

• Good‑faith dealing
• Transparency
• Trader responsibility

Allowing a trader to redeem a code, retain its value, and then deny the exchange contradicts those principles.

April 7, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi David, thank you for sharing this review. Our moderators have carefully reviewed your appeal for trade y1qr51sUtbV, and the decision was made based on the evidence submitted by both parties in line with platform guidelines.

As this decision is final, no further changes can be made. Feel free to reach out to us on https://help.noones.com if you need further help.

Rated 5 out of 5 stars

Very fast and smooth

Very fast and smooth

April 3, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Iddrissu, thank you for rating us highly! We’re glad to have left a positive impression. Your support means a lot!

Rated 1 out of 5 stars

NoOnes is a scam

NoOnes is a scam, I traded an Apple gift card worth $450 with KACY_GLOBAL and he scammed me , i opened dispute and they ruled in favor of the scammer. NoOnes should really look into his account, and also traded $500 with Lyallorlbc and he also scammed me , all happened in a day, NoOnes ruled in favor of him too, NoOnes is a big scam when it comes to p2p trades.

March 31, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Kennedy, we understand it can be difficult when disputes don’t go as expected. Both trades were thoroughly assessed by our moderators, and decisions were made based on the evidence submitted during the review period.

You can file an appeal directly from the trade. For further help, feel free to reach out via https://help.noones.com.

Rated 2 out of 5 stars

Card fraudulent

I have to say this several times. This Chinese vendor wants to make noones terrible for trader imagine loosing $500. I already made a last time when another Chinese vendor try to steal my card. They see this as a Trial to see whether he/she will win so they play that smart games when someone trade large value cards with them. I really beg this vendor to make a honest trade but they’re very dangerous to be trusted. I prove to her how valid my card but she just want to try and see whether he/she can convince the moderator. They chose to type the code slowly instead just copy and paste. So that in that process they use iphone AppStore camera redeeming to use the card at the back very quick so it won’t show on her pc that’s the smartest games their games their playing on noones. Trade 🆔 hc1fbi8njXi . It’s been 11 hours now no moderator join the chat yet. 13 hours now no moderator to file the justice and with fraudster. I’ve waited for moderator for about 15 hours and ask for help everywhere in noones and make a review and moderator got in the trade and award the vendor. My evidence are clear shows that he stole the card. I don’t know what else noones needed for evidence. Imagining losing $500 only God knows my situation now😭😭😭😭😭😭😭

March 31, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Lanzy, thanks for updating your review. We understand your concerns around this trade. All submitted evidence for trade hc1fbi8njXi was carefully reviewed by our moderators before a decision was made.

You can file an appeal directly from the trade. For further help, feel free to reach out via https://help.noones.com.

Rated 1 out of 5 stars

Scammers platforms.

The most users on this website are from African countries like Nigeria or Kenya. On my 3rd trade as buyer I was scammed. I lost £53. Report been sent but investigation was quickly closed. No support from NoOnes to report fraud crime to local police or guidance what to do next. The seller admitted on chat he received my transfer than demanded exactly the same amount as top up next day. Then tricked me to cancel the trade. On my first trade the seller asked me what is my WhatsApp number and just 2 hours later I got warning from NoOnes mods(it means they reading messages from chats). But when scammer from one of above mentioned country continued to have conversation with me over 24 hours no action was taken. By looking on NoOnes twitter account I think they all cooperate as such frauds won't be reported by NoOnes to police even when is clear evidence that the fraud been commited. Second bad thing is huge % provisions from trades. I won't be using this website anymore. I leave it to scammers. Even by looking here on Trustpilot looks like the only positives comments are from ... (read first sentence) and decide yourself.

March 29, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Jaroslaw, thank you for taking the time to share your experience and we understand how difficult this situation has been. For your safety, please avoid canceling a trade after payment, keep all communication within the trade chat, and open a dispute right away so moderators can step in.

Appropriate action has been taken on the reported user as well, and your feedback is truly appreciated.

Rated 1 out of 5 stars

Avoid this service

I have been using their service since its early days. When it comes to the security of our cryptocurrency on wallet, I have not personally encountered any issues so far. However, the majority of users including myself mostly use the service for P2P trading.

Based on my experience, as well as the experiences of many others, I can confidently say that 99% of scams related to P2P trading appear to be initiated by the platform itself. These scams often involve fake accounts that are built up with fake reviews to appear trustworthy. After few successful scams, those accounts are “banned” and you will receive an email containing an apology, along with a claim that they are not responsible for that like the response they will likely provide here, attempting to distance themselves from any involvement.

Unfortunately, they are still operating thanks to scams like these. If you are still using this service, I recommend that you stop as soon as possible.

March 31, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi John, thank you for sharing your experience and for being with us since the early days. We want to assure you that we actively monitor user activity and take steps to keep the platform safe.

Our team continuously works to detect suspicious behavior and apply appropriate actions in line with platform guidelines. Your feedback is important and helps us improve.

Rated 3 out of 5 stars

You are the best

You are the best

March 25, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Todd, thank you for the kind words! We’re glad you’re having a great experience with the platform. Your support means a lot to us!

Rated 1 out of 5 stars

⚠️ WARNING – AVOID USING THIS PLATFORM ⚠️

I had a terrible experience on Noones that resulted in me losing both my money and my crypto.

I was scammed out of a €100 gift card during a trade. I provided solid proof from the official supplier confirming that the card was redeemed at the exact same minute I sent it through the platform. Despite this clear evidence, the moderators rejected my appeal without properly addressing the facts.

As a result, I lost BOTH the gift card value and the Bitcoin involved in the transaction.

This platform claims to offer dispute resolution, but in reality, there is NO real buyer protection. If something goes wrong, you may be left completely unprotected while scammers walk away with your money.

🚨 Do NOT trust the dispute system.
🚨 You can lose everything in a single trade.

I strongly advise everyone to stay away from this platform unless you're willing to risk losing your funds with no accountability.

Stay safe and trade elsewhere.

March 16, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Marina, thank you for sharing your experience. Each dispute is carefully reviewed using evidence from both parties in line with platform guidelines. If you need further help with this trade, please reach out via https://help.noones.com so we can assist you further.

Rated 3 out of 5 stars

It’s cool to use

It’s cool to use

March 25, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hey Lawrence, we appreciate your kind words! We’re glad to hear you’re enjoying using the platform.

Rated 1 out of 5 stars

Don’t ever trade gift card on Noones.com

Stay away from Noones if you value your money. Noones.com appears to side with rippers, based on my experience. If anyone disagrees, I challenge any Noones user who has ever fairly won a gift card dispute to come forward and share their experience.
Their dispute system seems to favor scammers with fake “high reputation” profiles.

I recently traded a $500 Apple gift card with a so-called “trusted” user, @KACY_Global. I chose them because of their extremely high positive feedback not even the best rate thinking it was safe. Big mistake.

Before trading, I:
• Checked the balance ✔️
• Used the Noones checker ✔️
• Confirmed the card hadn’t been used ✔️

Everything was valid.

Immediately after I sent the card, the trader claimed it had already been used and sent a screenshot. I provided all my receipts and proof in the dispute… yet the moderator still ruled in favor of the scammer.

What’s suspicious:
• 32,800+ positive feedback and 0 negative (that’s unrealistic)
• Many of these “top traders” may be using bought or manipulated accounts
• The platform seems to ignore obvious red flags

Noones should properly investigate accounts like @KACY_Global, including live verification, to confirm the real owner and the authenticity of their feedback.
This experience cost me money and even left me with negative feedback.
Please stay cautious high ratings don’t always mean legit

March 22, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Coxama, thank you for sharing your experience. We understand how important trust and transparency are when trading. Moderators do not side with any party and each dispute is carefully reviewed using the evidence provided by both sides in line with platform guidelines.

We appreciate you taking the time to highlight this.

Rated 5 out of 5 stars

Tiff is the best customer servicing in…

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so simple and assist me on how to do it myself and I did .. thank you NoOnes for bringing such people here .. God bless you Tiff and God bless NoOnes

March 23, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Harrison, thank you for sharing this! We’re glad to hear Tiff was able to help you resolve the issue smoothly. We’ll be sure to pass along your kind words.

Your support means a lot to us. Happy trading!

Rated 5 out of 5 stars

Great

Great, smooth and easy

March 23, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi, and thanks for rating us highly! This is definitely the experience that we're aiming for and we're glad you're enjoying the platform.

Rated 1 out of 5 stars

Scam platform not using it anymore

Scam platform not using it anymore

March 22, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Sandra, we appreciate your feedback. We’d like the chance to help with any unresolved concerns. Please reach out to our support team at https://help.noones.com with more details, and we’ll be glad to assist you.

Rated 5 out of 5 stars

Wadau Platform Ndio Hii

Wadau! Mkenya! This is your platform made from Paxful officials and we here @ Noones best platform to work your crypto World.
Get me a like for kuwatangulia.
Thank you Noones.

March 20, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Joseph, thank you for recommending us! We truly appreciate your support and are glad to hear you’re enjoying your experience on the platform.

Your kind words mean a lot to us, and we’re committed to continuing to provide a reliable space for your crypto journey.

Rated 1 out of 5 stars

Avoid this platform

Avoid this platform. I traded successfully for a week and then was scammed by an account with a high reputation, and the dispute was resolved in their favor. The moderator ignored the evidence and ruled in favor of the other user, since they had a higher reputation. The most interesting thing is that in this situation, you can't leave a negative review, so an account with a boosted reputation can scam anyone. I provided proof of purchase and receipts. The other party simply wrote, "I'm honest." During the dispute, the moderator said the evidence was insufficient and didn't even ask for additional evidence, but immediately ruled in favor of the other user. As a result, I lost both the gift card and the money.

March 18, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Alex, thank you for sharing your experience. We understand how important it is to feel confident in the dispute process. Disputes are carefully reviewed using submitted evidence and platform guidelines before a decision is made.

You can file an appeal directly from the trade for re-review. For further help, contact us via https://help.noones.com with your trade ID.

Rated 5 out of 5 stars

Review on latest purchase

Thanku My Friend 5 Star Rating 4u My Friend Pleasure Doing Business With U ROCK ON !•
Deano•
🤘🤘☕️☕️🎤🎤😀😎

March 19, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Deano, thank you for the awesome feedback! We really appreciate your support and are glad you had a great experience. It’s a pleasure having you trade with us.

Rated 1 out of 5 stars

I’m sharing my experience to warn…

I’m sharing my experience to warn others about this platform.

I recently completed a trade involving an Apple gift card. Before sending the card, I verified the balance and ensured it was valid. After delivering it, the buyer opened a dispute claiming the card was unusable. Despite providing my explanation and requesting a proper review of the timeline, the decision was made in favor of the buyer.

From my experience, the dispute process does not adequately protect sellers. Evidence such as timing and control of the card after delivery did not seem to be fully considered. This creates a situation where buyers can potentially misuse the system without accountability.

Because of this, I cannot recommend this platform to anyone looking to trade gift cards safely. Please be cautious and understand the risks before using it.

I will no longer be using this service.

March 18, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello, and thank you for sharing your experience. We understand how important it is to feel confident and protected when trading. Rest assured, each dispute is carefully reviewed based on the evidence provided by both parties and the platform guidelines.

Feel free to share the trade ID with us at https://help.noones.com if you need further assistance. We're more than happy to take a closer look and provide clarity.

Rated 5 out of 5 stars

Hello Ava...

Hello Ava...
I sincerely want to thank you for your help in recovering my Noones account. I truly appreciate your time, effort, and support throughout the process. Your assistance means a lot to me, and I’m very grateful for how smoothly everything was handled.
Thank you once again for your kindness and professionalism.

March 18, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Ikperha, thank you for sharing this! We’re really glad to hear Ava was able to support you and help recover your account smoothly. We’ll be sure to pass along your kind words.

Your appreciation means a lot to the team!

Rated 1 out of 5 stars

Great 👍 am so grateful I can get my…

Great 👍 am so grateful I can get my funds back and everything was resolved !

March 12, 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Marrycwalter, thank you for leaving us a review. We’re glad to hear the trade has been resolved and that you were able to receive your funds.

We appreciate you sharing this and wish you many more smooth trades ahead.

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