I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
Company replied
Please cancel my next order. I am on social security not able to get monthly order. Can not wait til Iget my Noor.
Company replied
At first, it was for me confusing. For example I was sent to an area that was still running an ad - so to speak. Why does it take an additional 5 plus minutes to just buy the product. I'm sold, been u... See more
Company replied
Company details
- #137 of 150 best companies in Health and Beauty Shop
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Took 1 week to come but my wife is…
Took 1 week to come but my wife is happy to start using the product
June 30, 2026
Reply from Noor Hair
Hello Donald,
Thank you for your feedback!
We’re glad to hear your order arrived and that your wife is excited to start using the Follicle Love Growth Serum and WonderLift Cream. We hope she enjoys both products and has a wonderful experience with them.
Thank you for choosing Noor Hair Official. We truly appreciate your support and wish your wife the very best on her hair and skincare journey!
I don't like that you advertise the…
I don't like that you advertise the RoseMary growth spray at $19 and not say it only applies to the subscription and the minimum purchase of a 3 bottle purchase. That is deceptive and misleading.
July 6, 2026
Reply from Noor Hair
Hello,
Thank you for sharing your feedback. We're sorry to hear that our pricing and promotion caused confusion.
We understand how the advertised pricing could be perceived as misleading, and we appreciate you bringing this to our attention. Our promotional pricing is available only with a qualifying subscription and minimum purchase quantity, while one-time purchase options are offered at a different price. We recognize the importance of making these terms as clear as possible and will share your feedback with our team as we continue to improve the shopping experience.
Thank you for your honest feedback. It helps us identify opportunities to improve our communication and transparency.
Why I'm continuing using Noor
I've used Noor a few months, at first there was no results but as told it would take a few months. Then as I was told I started getting small hairs growing. And I'm learning to be patient as the results are there.
July 6, 2026
Reply from Noor Hair
Hello Belen,
Thank you so much for sharing your experience!
We’re delighted to hear that you stayed consistent with Noor and are now seeing the results you were hoping for. It’s wonderful to know that after a few months of use, you started noticing new hair growth and are seeing encouraging progress.
Hair growth is a gradual process, and your patience and consistency are so important. We truly appreciate your trust in Noor Hair Official and are honored to be part of your hair journey. We wish you continued success as you continue to see your results grow! 💕
I got a discount
July 1, 2026
Reply from Noor Hair
Hello Jeanne,
Thank you for your feedback!
We’re so glad you were able to take advantage of the 20% discount by speaking with our sales team. We’re always happy to help our customers find the best value while ensuring they have a great experience.
Thank you for choosing Noor Hair Official—we truly appreciate your support and look forward to serving you again! 💕
Hoping I could achieve results like on…
Hoping I could achieve results like on the people I saw on the ads.Thank you, Angela.
July 1, 2026
Reply from Noor Hair
Hello Angela,
Thank you for your feedback!
We hope you have a wonderful experience with your Noor products. While individual results can vary, many customers begin noticing improvements with consistent use over time. We’re excited to be part of your hair journey and hope you achieve the healthy hair results you’re looking for.
Thank you for choosing Noor Hair Official!
I’m very disappointed that in order to…
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
June 30, 2026
Reply from Noor Hair
Hello Donna,
We’re sorry to hear that you were disappointed with your shopping experience.
We understand that subscription offers are not the right fit for everyone. To provide customers with greater flexibility, we offer both one-time purchase and subscription options. Subscription pricing includes additional savings compared to one-time purchases, but customers are free to choose whichever option best suits their needs.
We appreciate your feedback regarding our pricing and checkout experience, and we will share it with our team as we continue working to improve transparency and the overall customer experience.
Thank you for taking the time to share your thoughts.
My wife has been taking NOOR for 3…
My wife has been taking NOOR for 3 months. Her hair growth and thickness are improving! Thank you!
July 3, 2026
Reply from Noor Hair
Hi Larry,
Thank you so much for sharing your experience!
We’re delighted to hear that after three months of using Noor, your wife is seeing improvements in her hair growth and thickness. That’s wonderful news, and we’re so happy the product has been a positive part of her hair journey.
Thank you for your trust and support of Noor Hair Official. We truly appreciate you taking the time to share your experience, and we wish your wife continued success with her hair goals!
Reply from Noor Hair
Hello Debra,
We’re delighted to hear that you found the ordering instructions easy to follow. We strive to make the ordering process as simple and convenient as possible for our customers.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Please cancel
June 27, 2026
Reply from Noor Hair
Hello Betty,
We’ve confirmed that your Noor subscription has been canceled.
Please note that your most recent order had already been processed and shipped before the cancellation was completed. As a result, the package is currently in transit, and we’re unable to stop or modify the shipment at this stage.
You can track your order here: https://tools.usps.com/tracking/9200190365734901597194
We understand your concerns and apologize for any inconvenience. If you need any additional assistance regarding your order, please contact our support team, and we’ll be happy to help.
Best,
Alexa
Noor Hair Team
Reply from Noor Hair
Hello Gio,
We're sorry to hear that you had a negative experience.
We take concerns like yours seriously and would like the opportunity to investigate what happened. Unfortunately, we were unable to identify your account based on the information provided in your review.
Please send us an email at support@noorhairofficial.com with "Trustpilot-Alexa" in the subject line, and include the name and email address used for your order. I will personally review your account, investigate your concerns, and work with you toward a resolution.
We appreciate the opportunity to assist you.
It is very easy to order on your website
June 28, 2026
Reply from Noor Hair
Hello Elaine,
We’re glad to hear that you found it very easy to order on our website. We work hard to provide a simple and convenient shopping experience, and it’s wonderful to know we met your expectations.
Thank you for choosing Noor Hair Official. We truly appreciate your support!
Reply from Noor Hair
Hello Larry,
Thank you so much for your feedback!
We’re delighted to hear that your wife loves the WonderLift Cream. It’s wonderful to know she’s enjoying the product, and we truly appreciate you taking the time to share her experience.
Thank you for choosing Noor Hair Official and for your support!
My hair line is struggling
My hair line is struggling, making improvements coming in little by little, hair follicle are coming in, I am patient keeping it oiled and using the spray daily.
July 2, 2026
Reply from Noor Hair
Hi Deborah,
Thank you so much for sharing your experience!
We’re delighted to hear that you’re seeing gradual improvements with your hairline while using the Love Hair Serum. It’s encouraging to know that you’re noticing new hair follicles coming in little by little and that you’ve remained consistent with keeping your hair nourished and applying the serum daily.
Hair growth is a gradual process, and your patience and consistency are so important. We truly appreciate your trust in Noor Hair Official and are honored to be part of your hair journey. We wish you continued progress and success! 💕
7/1/26
7/1/26
The customer rep that helped me was very helpful and checked to make sure all was correct. She was pleasant and patient!
July 1, 2026
Reply from Noor Hair
Hi Penny,
Thank you so much for your kind feedback!
We’re delighted to hear that Amy provided such helpful, pleasant, and patient service. It’s wonderful to know she took the time to ensure everything was correct and made your experience a positive one.
We’ll be sure to share your kind words with Amy. Thank you for your support of Noor Hair Official—we truly appreciate it! 💕
I am told by my hairdresser that I do…
I am told by my hairdresser that I do have new hairs coming in so I hope so. I feel it's from my Noors product that's why I will continue with them for now.
June 25, 2026
Reply from Noor Hair
Hi Joyce,
Thank you so much for sharing your experience!
We’re delighted to hear that your hairdresser has noticed new hair growth while you’ve been using the Wonder Growth Spray. It’s wonderful to know you’re seeing encouraging signs and that you feel the product is making a positive difference.
Thank you for your trust and support of Noor Hair Official. We’re grateful to be part of your hair journey and look forward to supporting you as you continue working toward your hair goals!
Buyer Beware!
Buyer Beware!! I ordered a one time purchase of hair supplements 6 months ago. Did NOT Auto Suscribe. However, Noor continues to send multiple orders and charge my credit card account $72.00. I refused these additional orders, returning them to Post Office.
I have emailed and tried to call numerous times. The charges continue.
Reconsider your choices!!!!
June 30, 2026
Unprompted review
Reply from Noor Hair
Hi Nancy,
We’re sorry to hear about your experience and understand how frustrating this situation has been.
Please rest assured that Noor does not create subscriptions or process recurring charges without a customer's authorization. We would like the opportunity to review your account and determine what occurred; however, we were unable to identify your order based on the information provided in your review.
Please send us an email at support@noorhairofficial.com with "Trustpilot-Alexa" in the subject line so I can personally investigate your account, review the charges and subscription history, and assist you with resolving this matter.
Thank you for bringing your concerns to our attention. We appreciate the opportunity to help.
It arrived quickly
It arrived quickly. What I don't understand is I received several emails from Noor to my AOL account (when I'm registered under my gmail account), one said I had a free gift coming, another said something else strange. Weird.
June 21, 2026
Reply from Noor Hair
Hi Jane,
Thank you for your feedback!
We’re glad to hear that your order arrived quickly. We also understand your concern about receiving emails at your AOL address.
After reviewing your account, we can confirm that the email address associated with your most recent order is your AOL email address. This is why order updates and promotional emails were sent there. If you would prefer to use your Gmail address for future orders and communications, our support team would be happy to update your account for you.
Thank you for bringing this to our attention. We appreciate your feedback and are always happy to help ensure your account information is up to date.
Reply from Noor Hair
Hi Kathleen,
Thank you so much for your feedback!
We’re delighted to hear that you’re happy with the timely reordering process and that you’ve found the Healthy Hair Formula to be effective. Your satisfaction means a great deal to us.
Thank you for your continued trust and support of Noor Hair Official. We’re honored to be part of your hair journey!
All I a can say is it works
All I can say is it works. I noticed my hair part was much wider and some spots you could see my scalp through my hair. I’ve been using Noor for six months now, my hair is much thicker, my part has filled in and can no longer see my scalp through my hair. After about three months I could tell it was working, even my hairdresser said, I had new growth all over. 😊😊😊
June 29, 2026
Reply from Noor Hair
Hi Nancy,
Thank you so much for sharing your incredible experience!
We’re thrilled to hear about the results you’ve achieved after six months of using Noor. Knowing that your hair has become noticeably thicker, your part has filled in, and your scalp is no longer visible is wonderful feedback. It’s especially exciting to hear that you began noticing improvements after about three months and that even your hairdresser recognized the new hair growth.
Thank you for trusting Noor Hair Official and for taking the time to share your journey. We’re honored to be part of your hair care routine and wish you continued success with your hair growth!
Bad customer service
The products did nothing for my hair or nails. I tried canceling my subscription order. Before it processed through PayPal. The customer response was quick. But, they only dealt with the cancelation of the subscription.
There was NO acknowledgment of my request to cancel the order! None!
Until after several emails. They confirmed that my subscription had been canceled. There was a link to their site. Stating how they didn't honor their 100% guarantee of your money back. On discounted or subscription orders. They could have canceled my order. . Really bad customer service.
June 27, 2026
Unprompted review
Reply from Noor Hair
Hello DeLene,
We’re sorry to hear that the product did not meet your expectations and that you were dissatisfied with your customer service experience.
We would like the opportunity to review your concerns; however, we were unable to locate your account based on the information provided in your review, as no order details were included.
Please send us an email at support@noorhairofficial.com with "Trustpilot-Alexa" in the subject line. This will allow me to personally review your account, investigate what happened, and assist you further.
Thank you for bringing your concerns to our attention. We look forward to helping resolve this matter.
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