Nootropics Depot Reviews 

2,299
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often noting their transparency and reliability compared to other suppliers. Many consumers highlight the exceptionally fast and accurate delivery, with orders consistently arriving quickly and securely. The ordering process is frequently described as easy and efficient, supported by a user-friendly website that provides helpful product information. However, some people mentioned occasional challenges with the website experience, including difficulty locating contact information or needing improvements to mobile site coding. Additionally, a few reviewers noted minor issues with product labeling clarity or the breadth of the product line.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality, purity, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Quality

Consumers consistently report high satisfaction with product quality, emphasizing the purity and... See more

Order

Reviewers mention positive feedback about their order experience, consistently highlighting the ease of... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, clear layout,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is very professional! I can guarantee they have the fastest and most accurate delivery system you will ever see. I order products from all around the world and I have never seen a f... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered supplements with Nootropics Depot a bunch of times already and this experience was great as always! Fantastic company and very high quality products for a good price! I will order with th... See more

Company replied

Rated 5 out of 5 stars

I love ND's commitment to transparent products, what is missing in the market, and being open about why some products simply don't make sense from a business perspective to offer. The effectiveness... See more

Company replied

Rated 5 out of 5 stars

The order confirmation and fast packing/shipping with this company is second to none. This gives me confidence that should I for some reason need assistance; it too will be top notch. But the reason... See more

Company replied


Company details

  1. #28 of 166 best companies in Vitamin and Supplements Store
  2. #1 of 3 best companies in Chemistry Lab
  3. #14 of 21 best companies in Herb Shop
  4. #3 of 14 best companies in Research and Product Development

Written by the company

At Nootropics Depot, we are committed to delivering the highest quality supplements through rigorous third-party lab testing and uncompromising quality control. Our mission is built on transparency, ensuring that every product meets stringent standards for identity, purity, and potency. We partner with the best ISO-accredited third-party laboratories to test every batch of raw materials and finished products, rejecting any that do not meet our high safety and efficacy standards. Our commitment to transparency includes sharing detailed lab certificates of analysis (COAs) for every product, ensuring you have complete confidence in what you're purchasing. We adhere to cGMP and ISO standards, guaranteeing consistency, purity, and safety in every supplement we produce. With Nootropics Depot, you can trust that what's on the label is exactly what's in the bottle, every time.

Your Rights, Our Mission

Written by the company

We are committed to fighting for all consumers!
At Nootropics Depot, we're dedicated to not only empowering you with the best products and transparent information, but also advocating for your rights as consumers. You should know exactly what you're putting into your body and be able to trust the brands you buy from. You have a right to know who made your product, where it was made, how those products were tested, and the certifications those companies have. A lot of brands out there simply lie to consumers, and hope they don't poke too deeply for proof. Many companies use the term "transparency" as a marketing tactic, but we live it. Our commitment goes beyond labeling – it’s built into everything we do. From clear, detailed ingredient lists to accessible research snapshots on the science behind our products, we ensure that every piece of information we provide is straightforward and truthful. When You See Real Transparency, It's Clear.

Unmatched Fast & Free Shipping

Free US Shipping On Order Over $50

According to Google Metrics, we are in the top 0.1% of Ecommerce stores for shipping speed. We often ship orders out within 1-2 hours of orders being placed, and our US FedEx shipping is lightning fast!

Contact info

ND's Scientific Advisory Board

Expert doctors, nutritionists and botanists ensuring safety and trust.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,299)

994 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Thank you

July 3, 2026
Nootropics Depot logo

Reply from Nootropics Depot

We appreciate you sharing your experience with us! It’s great to hear that our service made a positive impression. We’re grateful to have you as a customer and look forward to helping you in the future. Thank you as well! All the best!

Rated 5 out of 5 stars

Easy to purchase.

July 3, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Thank you for your review! We're so glad to hear your ordering experience was quick and easy. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Awesome and fast service

Awesome and fast service. Wonderful support!

July 3, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Hi James,
Thank you for sharing your experience!

We're pleased to hear you were happy with our service. We appreciate your support and look forward to helping you again.

Rated 5 out of 5 stars
Nootropics Depot logo

Reply from Nootropics Depot

Hi Paul,
We're so glad to hear you're happy with both the quality of our products and the fast delivery. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

very insightful and fast delivery.

very insightful and fast delivery.

July 3, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Hi Andres,
Thank you for taking the time to share your experience!

We're pleased to hear that you found our information valuable and that your order was delivered quickly. Your support means a lot to us.

Rated 5 out of 5 stars

ULTRA Fast shipping

If their shipping was any faster it would have superpowers.

June 29, 2026
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Reply from Nootropics Depot

Hi Clark,
Thank you for the awesome feedback!

We're so glad your order arrived quickly. We truly appreciate your support and hope to provide the same fast service every time.

Rated 3 out of 5 stars

Ordering easy Using may prove difficult.

Ordering is easy. Labeling is very difficult to understand for use. Not sure how to measure out.

July 2, 2026
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Reply from Nootropics Depot

Thanks for the honest feedback! Schisandra Chinensis Powder doesn't come with a scoop since accurate dosing really depends on a milligram scale. For reference, a standard serving is 250mg, taken once or twice daily. We know that's an extra step if you're not already set up for a scale, and totally understand if it's not something you want to add to your routine. If that's the case, just email us at support@nootropicsdepot.com, and we'll help get a return sorted out for you. We'd love for you to get the full benefit of this one, so feel free to reach out with any other questions.

Rated 5 out of 5 stars

Very responsive.

Very responsive.

July 1, 2026
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Reply from Nootropics Depot

Thank you for taking the time to leave us some kind words, Bryn. Our team truly appreciates it!

Rated 5 out of 5 stars

The ordering process was seamless and…

The ordering process was seamless and the delivery faster than expected. Overall, a great experience.

July 2, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Thank you so much for sharing this, William. We truly appreciate you taking the time to let us know about your experience. It means a lot to hear that the ordering process felt smooth and that your delivery arrived even faster than expected.

We’re always working to make every step as easy and reliable as possible, so your feedback genuinely makes our day. We’re grateful to have you with us and look forward to supporting you again soon.

Rated 5 out of 5 stars

Quality product

Quality product, fast delivery, no hassles hands down.

July 2, 2026
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Reply from Nootropics Depot

Thank you so much for your kind words, Maurice! We truly appreciate you taking a moment to share your experience. It means a lot to know that everything from the product quality to the delivery felt smooth and hassle-free.

We’re committed to making every order this easy and reliable, and we’re so glad that came through for you. We look forward to being here for you again whenever you need us.

Rated 5 out of 5 stars

Had the product I wanted and third…

Had the product I wanted and third party tested. Shipping was quick.

July 2, 2026
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Reply from Nootropics Depot

Thank you so much for sharing your experience, Mary! We truly appreciate it. We know how important it is to feel confident in what you’re taking, so hearing that our third-party testing and product selection made a difference means a lot to us.

I’m also glad your order arrived quickly; that’s always something we strive for. We’re grateful to have earned your trust and look forward to supporting you again.

Rated 5 out of 5 stars

Best lions mane mushrooms

Best lions mane mushrooms. Good customer service.

July 2, 2026
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Reply from Nootropics Depot

Thank you so much for your kind words, William! We truly appreciate you sharing your experience. It means a lot to hear that you’re enjoying the Lion’s Mane and that our customer service made a positive impression as well.

We’re always here to support you and are grateful to be part of your routine. Looking forward to being here whenever you need us.

Rated 5 out of 5 stars

Quick ship and order fulfillment

Quick ship and order fulfillment, lots of info on products on website.

July 1, 2026
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Reply from Nootropics Depot

Thank you so much for sharing this with us! We really appreciate you taking the time. It means a lot to know that your order was processed and shipped quickly, and that the information on our website helped you feel informed and confident in your choice.

We’re always working to make both the experience and the details as clear and supportive as possible, so your feedback truly means a lot to us. We look forward to being here whenever you need us.

Rated 3 out of 5 stars

Having to pay shipping

Having to pay shipping, did not like that.

July 1, 2026
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Reply from Nootropics Depot

Thank you for your feedback. I’m really sorry to hear that you were disappointed by the shipping cost.

We do offer free domestic shipping on orders over $50, which can help offset shipping costs when applicable.

Additionally, we also carry some of our products on Amazon, so that may be another option depending on availability.

Rated 4 out of 5 stars

I love this company's Learning…

I love this company's Learning Articles. They can explain the research and science in a relatable way. It helps me understand my issues a little better and makes decision making easier when it comes to picking a supplement.

July 1, 2026
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Reply from Nootropics Depot

Thank you so much for sharing this with us, Mellonee. It truly means a lot.

We put a lot of care into making our Learning Articles clear, relatable, and genuinely helpful, so it’s wonderful to hear they’re supporting your understanding and decision-making. That’s exactly what we hope for.

Rated 5 out of 5 stars

Great product, fast delivery.

The transaction for the Cognance Bacopa supplement was easy, price was fair, 2-day delivery, and I earned reward points. You can't beat that!

July 1, 2026
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Reply from Nootropics Depot

Thank you so much for your kind feedback, Lee! We’re thrilled to hear that the transaction was easy, the pricing felt fair, and your order arrived in just 2 days. It’s great to know you were also able to earn reward points along the way. We truly appreciate your support and are so glad we could make the experience a positive one.

Rated 5 out of 5 stars

So awesome

So awesome. I received this product in three days. Can’t wait to try it.

July 1, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Thank you for taking the time to share your experience with us, Steve! We’re so glad to hear that your order arrived quickly. We truly appreciate your support. We hope you love the product once you have a chance to try it.

Rated 5 out of 5 stars

I think you had pretty fast delivery

I think you had pretty fast delivery . That really is the most important . Thats why people order through Amazon. Now , we know a good product is really the most important , but , fast delivery is a very very close second in todays world.. I also wish that your line could be condensed a little bit . I am no scientist , but , is there really a need for a few different types of NMN for example ..

July 1, 2026
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Reply from Nootropics Depot

Thank you so much for the thoughtful feedback, Bobby. We really appreciate you recognizing the importance of fast delivery, and we agree that in today’s world, it’s a huge part of the customer experience.

Your perspective is valuable, and we understand the appeal of a simpler, more streamlined selection. While some products, like NMN, may have different forms or variations for specific reasons, we know that can still feel overwhelming, and feedback like yours helps us keep that in mind as we continue improving.

We’re grateful you took the time to share this with us.

Rated 1 out of 5 stars

Item shipped to my billing address ,I…

Item shipped to my billing address ,I paid for fed ex and have no idea where item was delivered or is currently and no customer service phone number to contact anyone.

July 1, 2026
Nootropics Depot logo

Reply from Nootropics Depot

Hello Tricia, We’re very sorry for the stress and frustration this has caused you.

We understand how unsettling it is not having clear information on where your FedEx package was delivered. We’ve confirmed it was shipped to the address provided at checkout, and we absolutely want to help get this resolved for you.

We can see you’ve already reached out to us by email, and our team is actively assisting you there. We don’t have a phone support line, and we’re continuing to work on this with you so we can track down the delivery and get you a clear answer as quickly as possible.

If you can reply to our last email, we’ll continue immediately and stay with this until it’s fully resolved for you.

Thank you,

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