Noraandmax Vancouver Reviews 26

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, most reviewers were unhappy with their experience overall. Many customers found the product quality to be poor, describing items as cheap, flimsy, and not matching the online descriptions or photos. People also reported issues with their orders, noting that received items were often different from what they expected, incorrectly sized, or made from unexpected materials. The return policy was a significant source of frustration, with many reviewers finding it costly and difficult to return items, especially since returns often had to be shipped to China at their own expense. Conversely, a small portion of people felt satisfied with their purchases, highlighting that some items, like jewelry and certain clothing pieces, arrived quickly, looked better than expected, and were of good quality. These customers appreciated the stylish designs and the comfortable fit of their clothing.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the quality of jewelry pieces, describing... See more

Quality

Users describe negative interactions with product quality. Many consumers report receiving products that are... See more

Order

Customers express strong dissatisfaction with their ordering experiences. Many reviewers explicitly advise... See more

Return policy

People report negative experiences with the return policy, expressing frustration and dissatisfaction. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a blouse and a pair of shoes. The quality of both items is mediocre. Neither item fit and I didn't like the quality so I wanted to return them as per their 30 day return policy. Admittedly... See more

Rated 1 out of 5 stars

Asian Fashion Chain (MANY stores) Scams Canadian Disabled Senior Nora and Max-Vancouver, La Femme Toronto, Femme Toronto, Valenne Toronto, James & Kelly-Vancouver, Ciara Boutique-Victoria, Can... See more

Rated 1 out of 5 stars

product comes from a warehouse in Asia. NOT a Canadian company. 1 of 2 came at END of delivery timeline. Who knows when other item will arrive? SO DISAPPOINTED. Not like photo--just similar, flimsy pr... See more

Rated 1 out of 5 stars

Don't buy from this site! What I got is cheap polyester tops instead of the lovely tops in the photos. Looking at the return policy, the banner on the top of the site says "30 day hassle free returns... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

26 reviews

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Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company. I searched everywhere for reviews when I ordered (outside of the fake reviews on their site) and couldn't find any. Had I known, I never would have bought from them. The quality is HORRIBLE. Cheap fabric, doesn't look anything like the pictures. Unfinished seams. Way smaller than expected. Now I'm in a battle to return and refund.

August 28, 2025
Unprompted review
Rated 2 out of 5 stars

Item Delivered to Wrong Address

I ordered two items. One item was not delivered and I am still waiting on the other. I contacted the company about an order not delivered and have not heard back. I received an email back from the company stating the item was delivered and it included a photo. The item was delivered to the wrong address and the rep wanted me to go look for it. Avoid Nora and Max Vancouver like the plague! They are a company out of Asia with no ability to provide customer service and support.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Fall for the Hype

First, I ordered product from the site because it looks like it’s Canadian, but it’s not. The warehouse is in Asia. When you read the story behind Nora & Max, it sounds like they are based in Vancouver, but they are not.

Second, the site says order by 11:59 and it will be shipped same day. Well I ordered something 10 days ago and still waiting. The package has not moved in three days, still sitting at the airport.

I am pretty sure the items I ordered are going to be cheap and will likely end up in the thrift store or the garbage. Lesson learned.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Photos of product are False Advertising

The photos of the jeans I ordered were complete false advertsing. I provided photos and they offered a 15% discount. I declined and advised I just need to warn. I wish I had seen the 1.5 star rating before I pruchased. Buyer beware, you will not receive what is pictured.

August 16, 2025
Unprompted review

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