I ordered a blouse and a pair of shoes. The quality of both items is mediocre. Neither item fit and I didn't like the quality so I wanted to return them as per their 30 day return policy. Admittedly... See more
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Do NOT order from this company
Do NOT order from this company. I searched everywhere for reviews when I ordered (outside of the fake reviews on their site) and couldn't find any. Had I known, I never would have bought from them. The quality is HORRIBLE. Cheap fabric, doesn't look anything like the pictures. Unfinished seams. Way smaller than expected. Now I'm in a battle to return and refund.
Item Delivered to Wrong Address
I ordered two items. One item was not delivered and I am still waiting on the other. I contacted the company about an order not delivered and have not heard back. I received an email back from the company stating the item was delivered and it included a photo. The item was delivered to the wrong address and the rep wanted me to go look for it. Avoid Nora and Max Vancouver like the plague! They are a company out of Asia with no ability to provide customer service and support.
Don’t Fall for the Hype
First, I ordered product from the site because it looks like it’s Canadian, but it’s not. The warehouse is in Asia. When you read the story behind Nora & Max, it sounds like they are based in Vancouver, but they are not.
Second, the site says order by 11:59 and it will be shipped same day. Well I ordered something 10 days ago and still waiting. The package has not moved in three days, still sitting at the airport.
I am pretty sure the items I ordered are going to be cheap and will likely end up in the thrift store or the garbage. Lesson learned.
Photos of product are False Advertising
The photos of the jeans I ordered were complete false advertsing. I provided photos and they offered a 15% discount. I declined and advised I just need to warn. I wish I had seen the 1.5 star rating before I pruchased. Buyer beware, you will not receive what is pictured.
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