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Nordastro Reviews 777

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers often highlight the ease and smoothness of the user experience, particularly appreciating the straightforward process of answering questions. Many people are excited about receiving their personalized books, looking forward to the detailed and informative content, and the overall concept behind the product. However, some customers were dissatisfied with the payment process, citing numerous additional offers and upsells before completing their order, which they found frustrating and almost led them to abandon their purchase. A significant number of people also reported issues with unexpected recurring charges or subscriptions, expressing concerns about the clarity of the purchase terms.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many customers express excitement about receiving their... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of navigation and the... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and received... See more

Payment

Users describe negative interactions with payment, citing an overwhelming and confusing process with too many... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being unknowingly enrolled in... See more

Based on these reviews

Rated 4 out of 5 stars

The book is a great idea ... the additional 'offers' were annoying and I nearly canceled the whole thing. I am a retired widow (my wife passed in October of last year), so I am not interested in roman... See more

Company replied

Rated 4 out of 5 stars

It's a wonderful book but I wish it went into more detail about the personal houses and what that meant. I feel like I got more information through a free birth chart than I did through here. I do lik... See more

Company replied

Rated 4 out of 5 stars

I like the concept and feel and hope it will bevan asset. I also think the long list of offers such as a hard cover the fmdream guides, the authors could have given some of this substantial list of af... See more

Company replied

Rated 4 out of 5 stars

Love the in depth questions and the whole concept behind the book. I did not like the multiple offers of more stuff before you can finish your order. Those are frustrating and almost make you not want... See more

Company replied


Company details

About Nordastro

Written by the company

A revolutionary astrology book written just for you

194
Personalized pages
50+
Compatibility insights
99%
Of content tailored to you
Personalized astrology reading based on your unique birth chart
Deep insights into your personality, strengths, and true potential
Guidance for love, career, and personal growth to help you move forward with clarity
Uncover hidden opportunities and life challenges before they unfold
Expert interpretations from trusted and experienced astrologers


Contact info

3.9

Great

TrustScore 4 out of 5

777 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

So far very good but can’t wait for my…

So far very good but can’t wait for my book

February 28, 2026
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Reply from Nordastro

Dear sexykat,

We're glad to hear your experience is good so far! We understand you are eager to receive your book and we are constantly refining our shipping processes to minimize wait times. Please email help@nordastro.com with your account email and order number so we can track this for you.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

The process was smooth and actually…

The process was smooth and actually exciting to go through! Can't wait to see the finish product!

February 24, 2026
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Reply from Nordastro

Dear Nailah,

We are delighted you found the process smooth and exciting. We are actively working on improvements to deliver the best experience possible. Please email help@nordastro.com with your account email and order number if you need any assistance with the final product.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Diving into yourself and getting to know how you work

It was pretty self-explanatory. You walk by through just gotta instantly, no questions really loved it from the word. Go can't wait till my book comes.

February 25, 2026
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Reply from Nordastro

Dear kmccord,

We are thrilled to hear you found the process self-explanatory and are looking forward to your book! We are constantly working on improvements to ensure a seamless experience. If you need any assistance, please email help@nordastro.com including your account email and order number.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Excellent.

Excellent.

February 26, 2026
Unprompted review
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Reply from Nordastro

Dear James Warren,

We are thrilled to hear you had an excellent experience with Nordastro! We remain dedicated to actively working on improvements to our service. Should you need any future assistance, please email help@nordastro.com with your account email and order number so we can help.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Very accurate readings and messages…

Very accurate readings and messages from guides resonated with me, I'm thankful for their help

February 25, 2026
Unprompted review
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Reply from Nordastro

Dear Harley Mills Cookie,

We are thrilled to hear that the readings were accurate and the messages from your guides resonated with you. We remain dedicated to making improvements to your Nordastro experience. Should you need any assistance, please contact help@nordastro.com with your account email and order number.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Trust Your Instincts

Easy, descriptive yet simple straight to the point instructions

February 25, 2026
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Reply from Nordastro

Dear cshimmeree,

Thank you for highlighting our descriptive instructions. We strive to make legal and chargeback processes simple for our users. We are always working on improvements at Nordastro. If you have further questions, please email help@nordastro.com with your account email and order number.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

Too many add-ons

February 25, 2026
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Reply from Nordastro

Dear elkopapatty,

Thank you for the 4 stars. We appreciate your feedback regarding the number of add-ons presented and are actively refining our offers to improve the user experience. If you would like to share further details, please email your account email and order number to help@nordastro.com.

Sincerely,
Nordastro Team

Rated 1 out of 5 stars

WARNING

WARNING: Questionable ethics and moral in doing business. Horrible customer service. If you gave it a positive review there’s a possibility that you might come back and change it because you won’t know until you are charging unknowingly. Either don’t buy or contact them for cancellation immediately and keep the book

I ordered a physical book from Nordastro.com and received the product as expected. Regardless of whether the book itself is good or bad, I did receive the physical item and used it.

However, during checkout I was unexpectedly enrolled in a recurring coaching subscription that was not clearly presented. I did not intend to subscribe to anything beyond the book purchase.

I was later charged over USD 90 for the digital subscription, which I never accessed or used. I did not knowingly consent to a recurring service, and there was no clear payment management section in my account where I could review or manage the subscription. Additionally, the “Contact Us” function on the website did not work properly when I initially tried to reach support.

When I contacted customer service, I was told the subscription charges are non-refundable due to policy, despite the fact that I never used any of the digital services and canceled immediately after discovering the charge.

Customers should not be surprised by recurring charges when purchasing a physical product. Subscription terms must be clearly disclosed, and there should be transparent payment management options available in user accounts.

I hope this review encourages improvements in transparency and customer protection. Maybe as a warning to stay away from buying service from them. I had 5 emails replied saying the same thing even with a video efficiency that there are no way to manage payment or cancel manually or that the contact button didn’t work. They still try to swindle their way by saying “A video of your attempt” changing the their words from “technical difficulties” before. I find it very morally questionable. Trying to be polite with this.

Edit: Reply what's the point of enaging and replying from the Nordastro team if both a reply here an the contact email does nothing and just repeat what we wrote and say no they will not look into the situation after 6 emails all day...

February 25, 2026
Unprompted review
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Reply from Nordastro

Dear Hariras Tongyai,

We appreciate your feedback regarding the subscription enrollment clarity and the technical issues with our contact button. We are actively working on improvements to ensure full transparency. Please email help@nordastro.com with your account email and order number so we can assist you directly.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Love it

It was wonderful

February 24, 2026
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Reply from Nordastro

Dear uniquebronique,

We are thrilled to hear your experience was wonderful! We are continuously working on improvements to ensure top-quality service. If you ever need assistance, please email help@nordastro.com with your account email and order number.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

Good

Just ordered a book. Answered questions🤷🏻‍♂️

February 23, 2026
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Reply from Nordastro

Dear jo N,

We appreciate you ordering a book and answering the questions. We are actively working on improvements to ensure a great experience for our users. Please email help@nordastro.com with your account email and order number if you need any assistance.

Sincerely,
Nordastro Team

Rated 1 out of 5 stars

Unauthorised charges

WARNING: Unauthorised charges and predatory subscription traps!

​I am writing this to warn others about Nordastro's deceptive business practices. I purchased a personalized book and made sure to UNCHECK all boxes regarding future subscriptions. Despite this, they have charged my card twice without my authorization: £73.49 and £24.59.
​When I reached out to their customer support to resolve this, they demanded "proof" that I didn't sign up for a subscription—an impossible and absurd request for a consumer. To make matters worse, they have now blocked my email address, and my replies are failing to send, meaning they are intentionally avoiding my refund request.
​Even more shocking, after I complained, they reactivated my account without my permission just to process another unauthorised charge of £24.59. This is not a professional service; it is a subscription trap designed to drain your bank account.
​I have already reported this company to Action Fraud UK and initiated a chargeback with Lloyds Bank. Avoid this company at all costs unless you want to spend weeks fighting for your money back.

February 23, 2026
Unprompted review
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Reply from Nordastro

Dear Rasa,

We are concerned to hear about the subscription setup and that your emails are failing to send. We are actively working on improvements. Please email help@nordastro.com with your account email and order number so we can look into the communication block and resolve this for you.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

Good

Was good lots of pressure in emails to get the book was quite expensive and only bought when it was 75% off

February 22, 2026
Unprompted review
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Reply from Nordastro

Dear Stacey Deacon,

We appreciate your feedback regarding the pressure in our emails and the price points. We are actively working on improvements to our communication frequency. Please reach out to help@nordastro.com with your account email and order number if you have further suggestions or needs.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars
Nordastro logo

Reply from Nordastro

Dear alleareedy,

We are thrilled to hear you are looking forward to your book! We are actively working on improvements to provide the best experience possible. Please email help@nordastro.com with your account email and order number so we can assist you with any delivery updates.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

Overall

Overall, good experience. Looking forward to my personalized book. Too many offers after deciding to make the book purchase. Started to feel like a gimmick.

February 20, 2026
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Reply from Nordastro

Dear Aja P.,

We appreciate your feedback on the "too many offers" presented post-purchase. We are actively refining our process to ensure it doesn't feel like a gimmick. We can't wait for you to see your personalized book! Please email help@nordastro.com with your account email and order number if you need any assistance.

Sincerely,
Nordastro Team

Rated 3 out of 5 stars

Too many sdd on adds

February 19, 2026
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Reply from Nordastro

Dear Debra Miller,

We appreciate your feedback regarding the "sdd on adds" you mentioned. We are actively working on improvements to our service. Please email us at help@nordastro.com with your account email and order number so we can address your concerns directly.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

A book to be able to keep..I look…

A book to be able to keep..I look forward to receiving my book

February 19, 2026
Nordastro logo

Reply from Nordastro

Dear Girlie,

We are delighted to hear you are eager to receive your book! We are continuously working on improvements to ensure the best experience. For any shipping updates, please email help@nordastro.com with your account email and order number so our team can assist you directly.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Easy to Fallow

This was easy to fallow and decide what I would like

February 18, 2026
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Reply from Nordastro

Dear ReaAnna Marchisio,

We are glad to hear that you found our process easy to follow and helpful for your decision. We are actively working on improvements to serve you better. Please email help@nordastro.com with your account email and order number if you require any further assistance.

Sincerely,
Nordastro Team

Rated 5 out of 5 stars

Self Knowledge

I think this book will be an excellent addition to understanding myself and the people around me better

February 17, 2026
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Reply from Nordastro

Dear Steven W Roberts,

We're thrilled to hear the book is helping you understand yourself and those around you better! We are constantly working on improvements to our content. If you ever need assistance, please email help@nordastro.com with your account email and, if possible, the order number.

Sincerely,
Nordastro Team

Rated 1 out of 5 stars

This is a predatory company

This is a predatory company. The book is fine, but I think they make waaay more money charging people the $30 fee after u receive the book for a service u do not want and I declined. Theyve done this twice. The other after I signed up for a free trial and canceled and they still charged me. They never refund u either. Save yourself the headache and stead clear of them

February 16, 2026
Unprompted review
Nordastro logo

Reply from Nordastro

Dear Melissa Rininger,

We take your feedback regarding the subscription fee after your book purchase seriously. We are actively working on improvements to clearer communication. Please email help@nordastro.com with your account email and order number so we can review the cancellation status and assist you further.

Sincerely,
Nordastro Team

Rated 4 out of 5 stars

Great idea

Love the in depth questions and the whole concept behind the book. I did not like the multiple offers of more stuff before you can finish your order. Those are frustrating and almost make you not want to continue the purchase. I still did purchase so I'm hoping the $ is worth it.

February 17, 2026
Nordastro logo

Reply from Nordastro

Dear laurenc,

We're glad you love the book's concept! We appreciate your honest feedback regarding the frustrating offers during checkout and are actively working on improvements to smooth out the experience. Please reach out to help@nordastro.com with your account email and order number if we can assist further.

Sincerely,
Nordastro Team

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