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Nordicnest Reviews 

21
•
TrustScore 3 out of 5

2.8

Home Improvement Store
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Company details

  1. Home Improvement Store
  2. also in
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Home Goods Store
  6. Kitchen Supply Store
  7. Lighting Store

Contact info

2.8

Average

TrustScore 3 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.8

All reviews

(21)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad customer service

Very bad customer service! Returns are to be paid by the customer and goods need to be sent back to Latvia which means a very high return cost. No flexibility shown by the customer service. Avoid.

November 2, 2026
Unprompted review
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Reply from Nordicnest

Dear Customer, thank you for taking the time to share your review. We are truly sorry that your experience did not meet expectations, and we understand how frustrating it is when return costs and the return process feel difficult. Your feedback matters to us, and we will share it with our team. If you would like to tell us more, you are welcome to contact us at info@nordicnest.nl.
Best regards,
Carla, Nordic Nest

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Rated 1 out of 5 stars

Fee for Returning an Item

I find it quite weird that they charge you for returning items. "one of a kind in the online shopping industry" So, better avoid shopping with them unless you are 100% sure about what you are buying

March 31, 2023
Unprompted review
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Reply from Nordicnest

Beste klant,
Hartelijk dank voor uw feedback!

Helaas is retouren inderdaad niet geheel gratis bij ons. Helaas heeft dit hoogte van de retourskosten te maken met dat wij een internationaal bedrijf zijn en gevestigd zijn in Zweden.
De retour kost €10 wanneer wij de retour voor u regelen en wordt van het retourbedrag afgetrokken.
Mijn excuses als deze informatie niet duidelijk was!
Met vriendelijke groet,
Nordic Nest

Rated 5 out of 5 stars

Great customer service!

I ordered two lamp from Nordic Nest, unfortunately one was defect after a few days. (Not their fault) I sent a whatsapp and received a reply via my email very quickly. They sent out a new lamp without cost immediately so I had a new lamp within 2 days.

Really good and helpful customer service!

May 9, 2022
Unprompted review
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Reply from Nordicnest

Dear customer,
Thank you for your review and feedback.
I'm glad to hear that we were able to help you well. Should you have any questions in the future you can always contact our customer service team, and we'll be happy to help you.
Kind regards,
Nordic Nest

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Rated 2 out of 5 stars

Horrendously slow shipping

Horrendously slow shipping. Isn't worth the wait.

January 24, 2022
Unprompted review
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Reply from Nordicnest

Dear Customer,
Thank you for your feedback!
We are sorry to hear that you haven't had a positive experience with us. Unfortunately, the longer delivery times have to do with the fact that we are an international company based in Sweden. Our delivery time to the Netherlands is 3-7 working days, my apologies if this information wasn't clear when you placed the order!
Best regards,
Nordic Nest

Rated 5 out of 5 stars

Blij

Ordered 2 times from them already, and very happy! Convenient delivery with Budbee (you can see your driver in real time!), delivery took about 1 week for products in stock, this matches the date estimated during checkout. One of my order contained an item that was broken during transit - I reached out to support, all was handled well and I got a refund :) Will buy more from them in the future!

April 12, 2021
Unprompted review
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