Nordlyliving Reviews 

2,101
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I oredered a ASWEI ice maker. The product was presented as to operate at 220-240 V (standard outlet). Today I received my order and it doesn't operate on electric power. It is a simple plastic box to... See more

Rated 5 out of 5 stars

Very good customer service. it takes bit long time for delivery but it due to Christmas & New Year holiday, so is well understand. When received the goods, one part was broken, contact customer ser... See more

Rated 2 out of 5 stars

Products we ordered were much lower quality than they looked in the pictures and quite difficult to put together. Directions were not written clearly or accurately in some cases, leaving us to need to... See more

Company replied

Rated 1 out of 5 stars

I bought a cabinet that was so low quality. It had cheap plastic legs so I wanted to return it. Return process is so difficult, time consuming and costly. Very late replies from customer service and I... See more

Company replied

Company details

  1. Furniture Store

Written by the company

Nordly Living er et nordisk online univers, hvor vi har fokus på lækre kvaliteter og skandinavisk design. Vi følger tidens trends og holder os opdateret med de nyeste kollektioner og brands.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(2,101)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Be careful!!!

I purchased a set of plates in the beginning of February (week 5) and received an email that it will be delivered 5 weeks later (week 10). Compared to competitors in the market, this is a horribly long delivery time to begin with!! But anyhow, I was okay with it up until in the week 10, they send an email saying that the delivery will be late for 4 more weeks!!! and the offer was 10% off if I wanted to keep my order. Of course I requested a cancellation and they confirmed after a couple of days. So, I do not recommend this site to anyone! Don´t be fooled by the look of their internet site, their work ethic is not high. And, they respond to emails very late and they don´t have any phone line which you can reach out to, which is also another red flag!

March 3, 2024
Unprompted review
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Reply from Nordlyliving

Hello,

Thanks for your review.

We will definitely take a look at that and take it with us for future use.

Really good day!

With best regards
Nordly Living

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Rated 3 out of 5 stars

Lang levering

Lang levering

January 10, 2024
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Reply from Nordlyliving

Hej,

Tak for din feedback!

Dette vil vi tage med til fremtidig brug.

Rigtig god dag,

Hilsen Nordly Living

Rated 2 out of 5 stars

Low to mediocre quality and poorly written instructions

Products we ordered were much lower quality than they looked in the pictures and quite difficult to put together. Directions were not written clearly or accurately in some cases, leaving us to need to guess what needed to be done. The pieces will serve their purpose, but for the money spent and amount of time these took to arrive vs other carriers whose pieces were much higher quality, I am not impressed and will not be ordering again.

January 10, 2024
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Reply from Nordlyliving

Hej,

Tak for din anmeldelse!

Vi sætter pris på denne feedback, så vi kan rette op og have det til fremtidig brug!

Rigtig god dag,

Hilsen Nordly Living

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Rated 5 out of 5 stars

Super

Their customer service surpassed my expectations. Mange tak.

December 26, 2023
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Reply from Nordlyliving

Hej

Tak for din positive anmeldelse, det sætter vi pris på! :)

Rigtig god dag,

Hilsen Nordly Living

Rated 1 out of 5 stars

I bought three furniture,one of them…

I bought three furniture,one of them only give me part.i send email long time again.until now no answer , nobody care about the problem.no service.never buy things here again.

December 5, 2023
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Reply from Nordlyliving

Hello,

Sorry you had a bad experience!

We hope that you have had a closure on your case.

Otherwise, please contact us again!

Have a nice day.

Best wishes Nordly Living

Rated 1 out of 5 stars

Worst shop ever

Worst shop ever! Order was late 2 months. Then they lamp arrived and you can feel that cord was such a poor quality that it looked fake. A price point of 1200dkk and lamp was not working

November 25, 2023
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Reply from Nordlyliving


Hello,

Thanks for your review.

We will take that with us for further use!

Hace a good day,

Regards, Nordly Living

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Rated 1 out of 5 stars

scammers/thieves

I bought a bunker bed 6590KR from NORDLYLIVING.DK in october 19th 2023, trust me until now i donot have the complete product. ladder/stairs were missing

The product was delivered so late i.e 7th december 2023 and was incomplete. now it is more than 2 months the missing parts are not delivered and the Nordlyliving doesnot want to refund yet i have tried to opt out of this worst transaction of the century. ZERO STARS
DATE OF POST 07/02/2024, PRODUCT STILL INCOMPLETE AND NO REFUND

October 20, 2023
Nordlyliving logo

Reply from Nordlyliving

Hi,

We are very sorry for the unfortunate situation you have been in. This is certainly not how we want it to be.

I know that there is still correspondence between us via customer service and hope that a solution can be found.

Have a nice day!

Best regards Nordly Living

Rated 1 out of 5 stars

Really bad experience

Really bad experience. Ordered a mirror back in November 25, 2023. At the time of ordering the mirror was in stock, but two weeks later still havent received the order. I needed to reach out first!! That should be a red flag. They told me the mirror will be send out on week 4 of 2024 so I decided to wait. It is now mid February and still havent received it. Sending mails but response is always the mirror will be send out soon. Send it already then. So DISAPPOINTED

November 25, 2023
Unprompted review
Nordlyliving logo

Reply from Nordlyliving


Hi,

I am very sorry that there were these delays on your order. Unfortunately, there were some bumps in the road from the supplier and challenges in getting it sent out of Denmark.

Have a nice day!

Best regards Nordly Living

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Rated 2 out of 5 stars

Delivery time took more than 1month

Delivery time took more than 1month, parcel arrived in christmas/new year period- i was abroad and i had only few days to pick up the parcel, which was impossible for me. So parcel can take a tour for almost 2 months but to pick up it you have 4 working days!!!!! My parcel was returned by pickup point....

November 26, 2023
Rated 1 out of 5 stars

Terrible delivery & service

Terrible post sales service, while the quality of the sofa that has been purchased seems satisfactory, the services associated and the delivery time was very disconcerting. We placed our order on November 22nd 2023 & our goods didn't arrive until the 3rd week of January when a 2 week delivery time was offered when we purchased the item.

November 22, 2023
Rated 1 out of 5 stars

Unsatisfied

I’m waiting my order over 2 months. Very disappointed and unsatisfied. I’ve made my order in November and now is almost February- still nothing.

November 30, 2023
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Rated 1 out of 5 stars

No product to rate

I bought a small piece of furniture on November (black Friday sales) and it has not been delivered yet. Tried to call the phone numbers that are sent along with the order confirmation and hit either an automatic response record or a busy line. This week I got an email saying that the order should be delivered on week 8; tried several times more to call the number in the mail and again, only busy line :(

November 25, 2023

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