NordVPN Reviews 

I've been using NordVPN for many years without problems. The only thing to watch out for is to disable auto-renewal, because it's cheaper to start a new plan than renew the old one.

Their VPN service is fast with many servers in many countries, and the rest of their suite is good quality too. The data leak exposure management interface is not perfect but the best I've seen.

They also offer deals with partner companies that can actually be useful. Of course this gives those companies and NordVPN a chance to tie your account to your identity, but I made no attempt to hide that in the first place, trusting their no logs policies. If I wanted to do something very sensitive I would not be using this VPN account that's under my real name and tied to identifying services with partner companies.

That said, I've seen no reason to doubt their no-logs policies. Some VPN providers have been caught lying about that, but I've never seen any reports of that with NordVPN.

You have to treat all VPN providers with caution, because you're giving them a lot of activity data and potentially personally identifying information too. But I don't use NordVPN for anything terribly sensitive, mostly for watching geoblocked streaming TV or torrenting. And for that it has been very good.

The VPN works fairly well. No obvious slow connection or bottlenecks and it's easy to use. So why 2 stars.

The account automatically sets you up to auto renew. I paid £66 for the first year. My auto renewal price was £159! For a VPN. That's utterly ridiculous. Pure greed hoping customers won't notice. I disabled auto renew and the price automatically dropped to £133. Still a rip off. Greed costs custom. Good VPN, poor company.

Update in response
I didn't raise a ticket. I cancelled auto renew and will find another supplier. I'm not sure what you need to 'double check'. I'm sure you have access to your own pricing strategy to confirm. There is nothing to clarify or refute. My account was set to auto renew at almost a 250% increase which I think is extremely poor, hence the 2* review. Shame as the product itself works well.

Used Nordvpn in the past. Great product and service. I recently took out 2 year Nordvpn subscription through the official website (billed as Moonflash in UK). Discovered the price was nearly double that than on another site and tried to cancel. Wrote to Nord who replied:
Margarita López (NordVPN)
Aug 4, 2026, 17:03 GMT+3

Hello, Stuart,

Thank you for your letter.

The auto-renewal of your subscription has been canceled. You will no longer be charged unless you subscribe to our service again.

Also, note that a subscription cancellation does not automatically grant you a refund. It simply deactivates the auto-renewal of your recurring payment subscription.

Furthermore, if you purchase another subscription on top of your current one, they will top up. This way, your plan will be extended, and you will not lose a day of your current plan.

Do not hesitate to contact us whenever in need.
Kind regards,
Margarita López

Then they sent me an email asking ‘How are we doing’?

Be careful where you buy your subscription from.

Firstly I did NOT choose NORDVPN, it was an oversight on an auto renewal. On certain site the anonymous vpn is recognised and this sometimes stops access to certain shopping channels if you forget to switch vpn off. The price is too much for what is offered on the base package and with auto renewal you don’t get loyalty discounts. So No I would not recommend NORDVPN.

NordVPN charged me €149.88 for one year, which felt like a complete rip-off. Now, just before my subscription expires, they’re offering me two years for €76.56.

So apparently, one year on auto-renewal costs almost twice as much as a new two-year offer. That’s ridiculous.

I’m done with NordVPN and won’t be using them again. Be very careful with their automatic subscription. Turn off auto-renewal and check the price yourself, or you may end up paying far more than you expected.

Sadly, I can’t upload images here. Otherwise, you guys could see exactly what happened.

They billed me even though I had turned OFF my auto-renewal! They then swithced my account back to AUTO RENEW and when I talked to support they couldn't issue me a refund. What a joke!

Overall, the function and ease of use of the VPN service was extraordinary! However, the NORDVPN policy of auto-renewing at a ridiculously higher price over $150 per year is clearly designed to take advantage of thos users who aren't paying attention. Why does that mean you have to try and fleece them with a confiscatory policy like this? After several attempts to renew at a more reasonable price (like my sign up cost of $63 for 2 years) I looked for and quickly found another high quality VPN provider for even less than $63/2 yrs.
So I cancelled auto-renewal and waited until a week before expiration before signing up. Lo and behold, just before my subscription expired, up popped an offer to renew at my existing at the reasonable price I had requested.

Wanna know how to get 5 stars? Stop being so dang greedy.

VPN did not work well in China at all. It kept interrupting normal WiFi.

Also, auto renewal is on as a default and even if you don’t use the service, they bill you. Also, on letting the customer support know, they did not refund. Stay away!

Great VPN service. Actually would say 5 stars BUT, I discovered their "auto renewal" policy borderlines on predatory. Ok so, once you first subscribe at a "discounted" rate they will auto renew at, what I found, is $149.88 for ONE year unless you cancel. After after I canceled I received a special offer of $69.36 for TWO years. So, I *very highly* recommend their service but make sure you never allow auto renewal.

The renewal was no clear. Without any warning the débit is appllied.
First 80 eur for 2 years.
Then before the expiration date débit if 215 eur for one year!
I would be aopreciated received a warning before the deadline to say you can cancel the renewal, otherwise to continue to benefit of our services the debit would be 215 eur on 21 July (experiration date) and not on 19th July without any warning!

The automatic renewal after 1 year doubled my cost. No email or any communication was sent to me prior to the renewal date telling me the 100% in rease in charge. Very sharp practice.

As mentioned in other reviews, which means something, the hidden auto renewal is just appalling. Would expect more from them. Had paid for a month and on the ios app it said the subscription ENDS at the end of the month. This morning got changed for renewal which is a joke! I never agreed to this payment nor was it mentioned anywhere on the app. ONLY when i got on the website i found out it had that option AUTO selected. This is how scams work. Customer service is telling me it doesn't qualify for refund.. HOW can you just take the money and say you can't refund it?? ID #21493869

The VPN works flawlessly, and the ad blocker is especially effective. However, the threat protection frequently flags safe websites as harmful, so it would be great if the filtering criteria could be fine-tuned. Also, when a site is blocked, I want it to clearly display the URL or domain of the blocked website. Although my contract officially ends in August, I switched ahead of time in June to a different bundle that includes NordLocker. Since then, I haven't been able to check the new expiration dates for my VPN and NordPass. Although I managed to confirm them through chat support, I strongly request that these expiration dates be easily visible on the "My Account" page.

I had an issue about the displayed end date of my subscription as I bought extra time to take advantage of an ongoing sale. The end date went down instead of up, which made me confused. Octavio helped explain that the displayed that is based on the other services on top of the VPN I got, and by disabling the auto renewal you can see when exactly each service will end.

My renewal was up no notification just charged me $90 for what length of time I don’t know - be careful of this lot

Very good and very reliable! Was hacked before I bought Nordan.. zero issues ever since! Had one issue regards the auto renewal but was resolved instantly! Highly recommend if you need good security

Good follow up to finally solve the issue.

The renewal proposal was not working with the link.
Hence they sent a new link, but the promo code was not working.
Finally after few attempts et 24 hours later everything has been solved.

Long time customer of Nord. Signrd up for auto renewal of my basic service. Just got a bill for 179.00 US for a year of service. Somehow they decided on their own to jack up my account to some premium service I did not want or need. For all my other auto renewals I get notified of pending renewal Before my card gets charged. Not so in this case. Customer service is totally a joke with this company. Cannot call and talk to anyone and the Chat bot told me that I couldn't change my service until the service that they renewed expires in a year.

7/26/26 update. Nord reached out and refunded me the money they charged my card. Don’t think I would have heard anything except for this review. Thank you Trustpilot and thanks Nord for making things right.

Nord vpn are a dispicable bunch. Be wary. Useless at connecting me on renewal as they didnt seem to understand payments through apple. Never got the service i paid £90 for and equally useless at helping out with refunds so didnt get my money back either. Nice little earner. And to add insult to injury, it's auto renewable so I'll have to monitor that at the time. So here's my £90 worth: Sending a formal complaint to ECC. You shouldn't be allowed to behave in such underhand ways. Why do I even have to give u 1 star? I note your recent uptick in invited comments.

Had good service for 2 years. The problem came with the sneaky auto renewal at FOUR times the price of my last deal. When I went to cancel, they offered 36 extra "free" months. No way - I'm done - sharp practice. AVOID