Norfolk Solar Ltd Reviews 54

Richard was efficient, knowledgeable and informative.

From start to finish the service was excellent. From our first conversation with Craig, discussing our needs in detail and making sure we understood the whole procedure before arranging a date / we didn’t even have to wait too long for the installation. The fitters came on the date agreed, they were efficient, polite and we are really pleased with the solar panels and how they look on our roof. Now to saving money on the utilities!
We are really glad we took the plunge, with the way fuel prices are going up, we feel we made the right decision with an excellent company. Highly recommend!

Richard was on time and as always, talked us through the process. All done and we have arranged to have the panels washed as advised. Many thanks. Tim.

They turned up w
Hen they said they would completed the work without any fuss, they are a company that talk to you in plain language and tell you exactly what the costs are nothing is hidden.
I would recommend them they are good people to work with.

I would recommend Norfolk Solar 100%. They are both honest and trustworthy but more importantly they help to find solutions to customer problems efficiently and quickly. The office and engineers provide great products and service. I am a very happy customer.

We have been clients of theirs for possibly 12 years or more and would recommend them to anyone.
This company get back to you straightaway and will also come to you urgently (as in the case of a leak at ours) if required. They are knowledgeable, polite, efficient and the work is done well.
They are always helpful with any questions as well, going above and beyond with assistance with any help you need.

After having a problem with my solar and battery setup Norfolk solar were reccommended to me, so after a call to them an appointment was made for a visit to sort out my system. The appointment lasted a whole day, but so much was sorted out and setup, with contact back to the office during the day for more technical information requirements. My system all vack up and running with improvements to keep it running better. And a follow appointment later for software updates.
I would reccommend Norfolk solar for your solar needs as they go the extra mile for you without question.

Very quick efficient service, identifying the issue and dealing with supplier to replace the part, we were very happy to recommend this company

Prompt service, arrived on time, fully serviced the system. Explained everything and was very friendly. We only need the system serviced every 4 years, unlike calls we got from other companies, who say we need it doing more often. They also have us down to do another service in 4 years.

Easy to do business with, good communication and excellent service.
Norfolk Solar kindly reminded us of the need for a routine service on our Thermal and PV systems. We booked a convenient date and time and Richard did an excellent job.
We highly recommend Norfolk Solar Ltd.

First class service, very reliable and thorough. I wouldn’t hesitate to recommend this company to anyone who is looking to have their solar panels serviced.

Brilliant people - technically very knowledgeable and very empathetic (sent them to a vulnerable relative's house where the set-up was complicated)

If we could give 10 stars we would. If you are looking for Solar Thermal servicing repairs or installation then Norfolk Solar is the only company you'll need. We couldn't get our solar thermal system working after it being removed and reinstalled by roofers. Called Norfolk Solar who arranged a visit very quickly to see what the problems were, bit of a process of elimination and the repair wasn't straightforward at all it took a lot of fault finding and 2 more visits. Richard who attended is methodical calm and and expert in the world of Solar. He explained everything in detail and gave us all the possible issues, outcomes and how best to go about solving the issue via the most cost effective route. Richard never gave up even though our system was behaving in ways not expected. He persevered and tried again. We now have a fully functioning fully serviced Solar Thermal hot water system.
Craig in the office is a real gentleman as well and we never felt pressured into making costly decisions or hasty ones. Pricing was exceptionally fair and explained to us how costs were calculated. Both Craig and Richard are lovely to work with, respectful and conscientious. We have absolutely no hesitation in recommending them for anything renewable energy wise.
Thank you Norfolk Solar you have it spot on.

Professional, prompt and economically very good. Excellent service

Clear explanation of what was being done and what to look out for in future

Our Solar panels were already installed when we purchased the house in 2013. Since then Norfolk Solar have carried out the four yearly maintenance program contacting us when it is due. Everyone is friendly and efficient and we have had no problems with our system over the years. Would highly recommend!

Very professional company. They went out of their way to help me when I had to remove thermal panels from my roof. My roof was repaired, Norfolk Solar came back and re-fitted the panels.Ben and Richard are very conscientious and very knowledgable. They did an excellent job on a very old system. I can’t speak highly enough of this company. I strongly recommend them.

They helped me every step of the way.
Nothing was too much trouble

This company is efficient and friendly. Any problems we have had with our solar panels have been readily fixed. They are proactive and trustworthy.

Richard came out and sorted our solar system out he was very friendly and extremely good at his trade best it has worked for a long time.