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3.2
96 reviews
Replied to 69% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Nice and elegant design at a fair price. Compact, yet safe packaging.
Reply from Norlume
Hello Ulrich,
Thank you for your review. We’re glad you like the elegant design, find the price fair, and that the packaging met your expectations.
Easy and great construction. Fast delivery.
Reply from Norlume
Hello Bettina,
Thank you for your review. We’re glad you found the product easy to use, well constructed, and that the delivery was fast.
No customer service
The product is well made but I have used it three times and each time the pain worsened. Have emailed Norlume four times for return details but no reply.
I have sent four emails to the address you have given for return details but have not had a reply, the e mails were successfully delivered.
Reply from Norlume
Hello Mrs Jennifer,
Thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we’re unable to locate an order with the information provided here. Please contact us directly at our support email with your order details so we can look into this properly and work toward a solution for you.
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