Normie & Company Reviews 

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attentive and friendly staff for providing exceptional support, quick responses, and keeping them fully informed throughout the entire property journey. Many people note that the dedicated team consistently goes above and beyond, making both sales and purchases exceptionally smooth and reassuring. However, some customers also noted that property transactions can occasionally be long, complex, or involve stressful moments with external parties. A small portion of people also felt that managing sales through multiple stages required extra patience and careful coordination before finally reaching successful completion and receiving their keys.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and dedicated throughout the buying and... See more

Service

Customers had positive experiences with service, frequently praising the team for an efficient, friendly, and... See more

Customer service

Users describe positive interactions with customer service, highlighting consistent support and reassurance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic estate agents! Sold both of my properties with them in only a matter of weeks and from start to finish I felt in safe hands! Excellent communication throughout, wonderful photographs of th... See more

Rated 5 out of 5 stars

We recently used Normie Estate Agents in Prestwich to sell our house. During the process they were always extremely helpful and friendly. They provided regular feedback after viewings and kept us info... See more

Rated 5 out of 5 stars

Our experience of selling our home with Normie was faultless from start to finish. From Nigel visiting us to explain the process and value our property to our case handler Nicole handing our ke... See more

Rated 5 out of 5 stars

Extremely simple process and friendly all the way through from initial inquiry to completion. We'd love to give our thanks to the whole team, but especially to Nicole, Rebecca and I believe Julie if... See more


Company details

  1. Real Estate Agency

Written by the company

With over 30 years of experience, Normie and Company is one of North Manchester's longest established multi-disciplinary estate agents. Our office is staffed by motivated, qualified professionals who enjoy what they do. Every member of the Normie and Company team have great local knowledge and understand that moving can be stressful as well as exciting prospect. They are always on hand to answer questions and will be more willing to assist with any queries that you may have.


Contact info

4.9

Excellent

TrustScore 5 out of 5

404 reviews

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4.9

All reviews

(404)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Normie acted as the agent for the house…

Normie acted as the agent for the house we purchased in Whitefield. Right from the initial viewing to completion, myself and my partner have had a fantastic experience with Normie. Nicole the sales progression was absolutely on-it, when it came to chasing our (pretty poor) solicitors and was always incredibly helpful, quick to respond and understanding throughout. We also got a lovely framed picture showing our viewing, contract exchange and completion date from them when we came to collect keys. Thank you to the entire team for making a stressful experience, much less traumatic!

December 16, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service from valuation…

Excellent service from valuation through to completion
Nigel was very knowledgable on the local housing market and provide a realistic valuation which led to a quick sale. Nicole assisted with the completion keeping me up to date with the progress of the sale and dealing with issues that arose in a professional manner.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Normie were great to deal with…

Normie were great to deal with throughout the entire process, from valuing the property to completion. They were approachable and helpful every time - both Nigel who took care of the sale and Nicole who saw to the practicalities through to completion.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

First time buyers…

We are first time buyers so came into this process not really knowing what to expect (other than house buying supposedly being one of the most stressful things you can do). And we’re so pleased Normie were our estate agents!! Jaymes and Nicole were brilliant right from the first viewing up until the day of completion. Nicole had both, what seemed like, ours and the sellers back as we dealt with a few mishaps with solicitors and further up the chain, and we’re so grateful for everything they did to get us in our first ever home! Thanks so so much! We know where to come to when we next move on!

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend. Absolutely fantastic !

I used Normie for my recent house sale and from start to finish they were amazing. Natalie and Jaymes arranged the viewings and got me the right buyer. Nicole progressed the sale, and was always contactable , updated me on the progression ,and so friendly. Due to my onward chain, and my buyers using an online agency which were awful, the process was quite stressful but Nicole was absolutely brilliant at progressing the sale and reassuring me!She went above and beyond her role, and liaised with all parties to ensure the sale went through. Everyone at Normie were just fantastic , so friendly and professional. Nicole especially was just brilliant . Thank you so much for everything. I’m in my dream home thanks to you lovely lot x

November 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Brilliant company!

Normie Estate Agents have been incredible, right from the day that Josh came to value my late sister in law's house until today when completion finally took place after a very long and drawn out probate situation. Nicole who is the most amazing person was with us every step of the way, communicating with both sets of solicitors in order to keep us informed. Our solicitors turned out to be totally inadequate so without Nicole we would have not known what was happening most of the time. She made what was a most stressful situation, more tolerable. I would highly recommend anybody needing an estate agent, to choose Normie.

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute p*** take

Absolute p*** take. They expect full employment history, salary, pension details, contact details, information on current rent, emergency contact details, personal information (incl. nationality), full details of current landlord and current property BEFORE BEING ALLOWED TO VIEW A PROPERTY. This has to be repeated for every tenant. I am very happy to fill in a few details about myself before a viewing. But expecting people to take half an hour + to fill out this form before even being allowed to arrange a viewing is just ridiculous. Bunch of cowboys.

June 29, 2022
Unprompted review
Normie & Company logo

Reply from Normie & Company

Thank you for your review. I am sorry you were disappointed by our procedure and that you didn’t call us so we could provide assistance and clarity. The overwhelming feedback received has been that people would rather spend 10 minutes completing a short form rather than waste time viewing a house that they may not qualify for. We do not request full employment history as you state but do ask for your current income and it's source, to assess affordability. Likewise, most of the information requested is not actually compulsory and can be left blank (where this is the case it is clearly marked on the form). The form should not take anywhere near half an hour to fill in and will save you far more time than a wasted viewing. Despite your review, we are an independent agency that wants to help you find a suitable property and would ask you to give our office a call so we can assist you. – The Normie Letting's Team.

Rated 5 out of 5 stars

Over the past 12 years in Manchester we…

Over the past 12 years in Manchester we have dealt with a number of Estate Agencies and can honestly say that Normie & Co based in Prestwich are by far the best. They have been extremely responsive and supportive for the 2 years we have dealt with them whilst in our current rented property. They have also approached the current market inflation and knock on effect of rent increases sensitively and fairly. Caroline Sherwin in particular is an amazing asset to the company and the reason why we would recommend this agency to landlords and tenants alike. We can't thank her enough for her support over the years and her personable manner. Nothing is too much of an ask for her and we look forward to continuing in our tenancy for the next 2 years. Mr and Mrs Harris - 176 Heywood Road, Prestwich

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

The dynamic duo!!!

From start to finish Nigel and Nicole were superheroes and went well over and above any estate agent I know in the industry. There is no way it would have got done without Nigel at the beginning and Nicole post sale all the way to completion. No hurdle was too high for them to get over and we won’t forget how much they helped us.

June 20, 2022
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Rated 5 out of 5 stars

Highly recommend!

Nicole Bradburn was fantastic throughout the purchase of our first home and was instrumental in us getting the transaction over the line less than 2 months after our offer was accepted. We could not have asked for better and will certainly be seeking her services in the future.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Nicole

I’d like to thank Nicole for everything that she has done for us throughout our sale and purchase. She has been brilliant. I was always kept informed of what was happening and she really kept things moving. She made the whole experience less stressful and has been a pleasure to speak to during the process.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Normie & Co sold my late mother's flat…

Normie & Co sold my late mother's flat for me, it was a stressful time but the sale was handled with great sensitivity. Nicole was super efficient and kept me informed every step of the way, Josh was also very knowledgeable and helpful, I would have no hesitation in recommending Normie &Co to anyone.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

We cannot recommend Normie and Co…

We cannot recommend Normie and Co Prestwich enough.
When choosing which properties to view, the information provided is clear and easy to judge if we were wasting our time. The videos in particular made us smile while giving a good view of the property.
When looking for a property, their team including James were quick to get a judge of what we wanted, what we could afford and let us know what the sellers were looking for. This led to a buying process that was smooth with everyone feeling like they got a good deal.
When we switched from a competitor to them after a sale fell through, the sales team, especially Josh, bent over backwards to get our house on the market and sold as soon as possible and for the price we were looking for.
Their progression liaison service with Nicole is outstanding and is what makes this company better than the competitors in the area.
There was a chain, multiple levels of solicitors, estate agents and buyers/sellers to communicate with. Where as other companies wait to see what will happen, chasing things once per week maybe, Nicole is on top of it all. Especially as my husband and I are busy with full on jobs, to us she was worth her weight in gold.
Thank you to the team who have helped us find our dream home.

March 19, 2022
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Rated 5 out of 5 stars

We purchased our house in Oct 2021 and…

We purchased our house in Oct 2021 and Normie were brilliant. From confirming property viewings (we book quite a few) all the way through to the very end. Nicole is a super star. Every stage we were kept upto date. We were so happy and if we ever sell we know where we will be going!

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Honest and Transparent Service!

I have to say my experience with Normie and Co. has been one of the best so far based on all the estate agents Iv previously used in the Prestwich and Whitefield area of North Manchester. From the initial viewing with Jaymes Magid it was clear the company wanted to provide the very best service possible for both the buyer and the seller, this alone felt very reassuring. Once my offer was accepted I was assigned ti a lady called Nicole Bradburn who is a sales progression specialist. Nicole was fantastic from start to finish of the entire conveyancing process. She was on hand to answer any questions I had, which helped put my mind at ease and on a couple of occasions arranged to let me into an additional viewing so i could take some floor plan measurements.

I don’t normally write reviews but on this occasion I thought it necessary.

I highly recommend Normie and Co if you are thinking of using an estate agent in the area. The staff are second to none.

Jonathan Hadfield

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Used these guys twice now, buying and selling. Absolutely great service, very friendly and helpful from start to finish!!
Jim

January 10, 2022
Unprompted review
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Rated 5 out of 5 stars

Couldn't recommend Normie & Co enough

Couldn't recommend Normie & Co enough. It was myself and my partners first house purchase so we were a bit overwhelmed and lacking in experience/knowledge when it came to buying a house and what to expect. After a number of viewings we found our house which we had completed a viewing for on a weekend. It wasn't allowing us to put an offer in on the online service so we were panicking we would miss out if we waited until the offices reopened on Monday. We reached out to Nigel and he went out of his way to respond to messages out of hours and to put through our offer for us to ensure we didn't miss out and kept communication going back and forward throughout the first few stages to ensure we knew what was needed which was brilliant and made things so simple. Nicole took over once the offer was accepted and solicitors info had been exchanged and her attention to detail, persistence in chasing up both parties solicitors to make sure everything was completed in a timely manner as well as the time she took to constantly keep us updated and in the loop as well as explain things that otherwise we wouldn't have known about was beyond what we could have asked for. Nothing was ever too much for anyone at Normie and it made our first purchase the least stressful it could be. Everyone was so friendly and eager to help and you could feel the genuine happiness they shared with us once the sale completed and they handed over the keys. They welcomed us with a lovely card, keep sake and a welcome box which was a beautiful little extra touch.

So glad we chose you guys and I would highly recommend anyone to choose them

Thanks for everything

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Josh and the team. I'd never heard of a Sales Progressor before but what a fantastic idea. We nearly pulled out of this sale at one point but Nicole (Sales Progressor), was the reason this sale finally happened, keeping all parties informed and chasing slowing processes.

Would definitely deal with Normie again.

November 10, 2021
Unprompted review

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