Northern Tree Services Ltd Reviews 12

TrustScore 4 out of 5

3.8

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Company details

  1. Arborist and Tree Surgeon

Written by the company

Northern Tree Services of Lisburn provides personalised tree consultancy services to both residential and commercial clients in Northern Ireland. Tree Survey and reports Hedge cutting services Tree Planting Tree Surgery and Maintenance


Contact info

3.8

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Keelan

Keelan, who is a gentleman, helped us out greatly with round logs, thank you so much for all your help, greatly appreciated

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Not recommended

Not recommended, I've provided the reference number, take responsibility

Update 14/11/2025
After exchanging a number of messages on WhatsApp, they have decided to ignore the problem, still not recommended

Update 19/11/2025
They are now trying to get me to take the review down, but unfortunately this is my review of my interaction with their business, please address the issue instead of trying to get me to take this review down

Update 24/11/2025
Please take responsibility, you’ve only taken notice because I’ve left a review

You have ignored all correspondence, please follow up as I requested in our WhatsApp exchange, I’m not playing message tennis with you any more, please take responsibility for your actions

Please take responsibility, please communicate with your insurance company, just ignoring the issue has lead to this review of my interaction with your business

October 6, 2025
Unprompted review
Northern Tree Services Ltd logo

Reply from Northern Tree Services Ltd

Hi Neil

Unfortunately the issue you have is with your CAR insurance company and not with NORTHERN TREE SERVICES. you need to take this up with your insurance company as there is nothing i can do for you. We provide a wide range of domestic and commercial tree services. we are not in the insurance business. I believe you are having issues with your CAR insurance company from a claim you put in years ago. Please contact them. We at northern TREE services do not know about this claim. Please take your negative review to them. as regards to the whatsapp exchange you wouldnt answer your phone to try and talk this through so i had to resort to whatapp to try to find out what your review was even about. if you look at the exchange you will see i know nothing about your CAR INSURANCE CLAIM, and cannot help but your insurance can. Hope you have a good day.

Rated 5 out of 5 stars

First class professional service

First class professional service by Northern Tree Services when they took down a large tree in my back garden. The site was quite restricted and the tree overhung my neighbours however the tree was professionally taken down with minimal disruption. The team removed all debris and cleaned up as though they had never been. They also visited my neighbours to remove any mess. Totally satisfied. Would highly recommend

October 6, 2024
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Reply from Northern Tree Services Ltd

Thankyou for your kind review

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Rated 5 out of 5 stars

Great service

The quote was given to remove a huge tree in the front garden leaving a metre high stump, and take 30% off the tops of around 7 or 8 more trees down the side of the garden. Price was fantastic and was booked in a few weeks down the line. Sure enough they turned up and did exactly what we'd agreed. Highly recommend. Great price, great team and great service 10 out of 10

May 6, 2024
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Reply from Northern Tree Services Ltd

Thankyou for your positive review

Rated 5 out of 5 stars

Knowledgeable help for a discerning gardener.

Unwilling to climb ladders any longer I have asked the company to cut hedges & trim trees/shrubs now out of my reach annually for 3 years now. The work has been done & cleared away thoroughly as I would myself at one time. No hesitation in recommending Northern Tree Services.

June 27, 2024
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Reply from Northern Tree Services Ltd

Thankyou for your positive feedback

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Rated 5 out of 5 stars

Great service

Great service, friendly team of tree surgeons and they worked safely.

July 2, 2024
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Reply from Northern Tree Services Ltd

Thankyou

Rated 5 out of 5 stars

Great service

Great service - friendly, quick, professional and also at best price. Thoroughly recommend

May 16, 2024
Northern Tree Services Ltd logo

Reply from Northern Tree Services Ltd

Thanks so much for your positive feedback.

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