Nice customer support
My order finally arrived today. The quality is honestly good.
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My order finally arrived today. The quality is honestly good.
I just received the Wolf arm ring and I’m really happy with it. The quality is great and the design looks amazing in real life. It exceeded my expectations.
I received the Hagal bracelet but it came broken, probably due to the courier. I was disappointed at first since I was really excited about it. I contacted customer service and they replied fast and handled everything very well. They sent me a replacement at no extra cost, which meant a lot to me. I really appreciate how this company works! It’s sad you’re closing, but more power to you.
I was surprised in a good way, when they say express shipping, it truly is fast and reliable. Everything arrived on time and the quality is amazing. I’ll definitely purchase again for gifts because I know it won’t disappoint anyone. Highly recommend.
I usually struggle with online shopping since many sites feel complicated, but here everything was simple and straightforward. Customer service responses are also super fast. Shoutout to Hannah for actually understanding my questions and replying properly, not just copy-paste or AI-like responses. It really builds trust.
Everything used to feel quite generic to me, but the wolf bracelet feels truly personal and special. I’m based in Sydney, Australia, and it’s not something I usually come across in my city, and it arrived quicker than I expected with great customer support.
I guess the quality is OK but I had to wait 1 week to receive my package.
Being careful with my spending, I can confidently say North Hoard's product is a great purchase and absolutely worth it!!! The quality really stands out. Kudos to them for doing it right.
I ran into an issue because I wasn’t in the country when my parcel was delivered, so I emailed to request a hold. Hannah made the whole process easy and reassured me everything would be fine. Now that I have my order, I’m honestly obsessed with it. I’ll absolutely order again in the future.
I accidently entred the wrong phone number when ordering. I thought it would cause issues, but customer service was so kind and fixed it quickly without blaming me at all. I still got my order on time.
This is already my 4th order from North Hoard, and they keep exceeding my expectations with their product quality and customer support. They really value their customers, and it shows in every interaction. I highly recommend shopping here. Easy 5 stars. I’m from the UK and it’s hard to find this kind of service.
North Hoard’s products truly impressed me with their high quality, great materials, and detailed craftsmanship. Their customer service was just as good (Kudos to Hanah). I got the wrong ring size, and they quickly sent me a replacement in the right size without charging anything extra. Really recommend this!!
Really love the bracelet because it's comfortable, no irritation, and they look great. Second time purchasing and I keep getting tempted by their emails. Ordering is easy, delivery is quick. Kudos to North Hoard!!
I made a mistake with my address and forgot to include my house number when I ordered. I was stressed thinking it would turn into a huge problem, but customer service handled it so nicely. Nobody blamed me or made me feel stupid for it, which I really appreciated.
Scam.. They claim to have 1579+ reviews on trustpilot yet I am the first one. I ordered 2 products from this company. They sent a shipping confirmed email. I have had 2 emails since saying one Item is out of stock would I like another sent In its place... the other item has ''accidently been refunded'' would i like to buy it again for %20 off
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