Nosauce Reviews 

456
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, most reviewers were unhappy with their experience overall. Many customers faced significant delays with their orders, often finding items unshipped or arriving much later than anticipated, missing promised delivery times. People also frequently reported a complete lack of communication, with their emails and messages being ignored, leaving them without updates or reassurance about their purchases. However, some customers were satisfied with the product quality, describing items as impressive and well-fitting, and experienced quick delivery. Conversely, a small portion of people felt that some products arrived with defects or were the wrong size, and a few also mentioned slow deliveries.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, frequently reporting that items were not... See more

Product

Customers had ambiguous experiences with product quality and delivery, with many expressing significant... See more

Response time

People report negative experiences with response times, with many reviewers expressing frustration over a... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and poor... See more

Customer communications

Clients share negative opinions on contact, with many reporting a lack of response to emails, online chat... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Bought a navy tracksuit about a week and half ago still hasn’t come and ignored my message asking if they’ve forgotten about me . Customer service is iffy , but no doubt that the tracksuit will be goo... See more

Rated 2 out of 5 stars

Ordered on the 29th of November and order has yet to been shipped. Recieved an email two weeks ago saying they are having problems shipping products but have not received any updates since

Rated 2 out of 5 stars

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, whi... See more

Rated 2 out of 5 stars

I ordered on 6 December - had an email to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.


Company details

  1. Clothing Store

Written by the company

Essential basic clothing, keep it simple.


Contact info

2.2

Poor

TrustScore 2 out of 5

456 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.2

All reviews

(456)

287 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered from them once

Ordered from them once. It was good service and quick delivery
But my Christmas order was in November I have tried to contact them many times but No response
I am going to contact bank for a refund of £140. But tbh. This morning my grandson had no gift 😢. My money is gone The lack of contact with the company is disgraceful.
Absolutely avoid. They are rip off merchants !!!

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from this company they do…

Do not buy from this company they do not deliver or communicate with you, my son left without a Christmas present so poor and ordered on 17 December plenty of time to deliver no update no communication still not posted or sent out. Do not buy unreliable to say the least.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!

Ordered 2 items for Christmas and still no update on my orders other than a generic email stating there is a delay in shipping! I’ve emailed several times and have had no response.
Absolute scam!!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

The hoodie came with a used condom in the right pocket with a note on the left pocket that says “I want your Willy” which is disgusting and horrific and took 3 months to come I will not be purchasing from here again.

December 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor service

emailed them so I can return my hoodie for a bigger size and they haven't got back to me since. It's been two weeks since I've emailed them.

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

No comms, very poor service.

Ok, so the Jeans were delivered but to the wrong address. I updated 'Shop' with my new address but for some reason they chose to use my old one. I asked Nosauce to change the delivery details, which they did but DPD didn't get the memo. I had to collect from my old address, luckily the guy in my old place was great and helped out.

So, the reason for the two starts is that I tried to make contact with Nosauce to inform them that DPD had been given the wrong address. Till the time of writing this no one has replied or even seen my messages, as far as I can tell.

I understand that new businesses can have great difficulty in managing success as this brand is clearly very popular with the youth, but, in all honesty, whoever is on the Ops end of this should work as hard as they can to make it as great as they can.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Order submitted on 24th of Nov

Order submitted on 24th of Nov. Have emailed several times, one response on 5.12.25 to say shipping would be 2-3 weeks- nil since. This was supposed to be a birthday gift for the end of November and now a christmas gift, still nothing.
No response to emails. No tell number to call. Lots of negative reviews which i only seen after ordering.
£140 for a tracksuit which i don’t have. Disgraceful.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

The only communication received from this company was the order confirmation. Despite numerous emails to them trying to get a tracking number of confirmation of despatch, I have received not one response.
Will NEVER use this company again!

December 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam website

Scam website. Ordered product which never arrived and they never answer messages. Do not use.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT BUY ANYTHING!

I have placed two orders total £250 and not received anything. I have tried contacting them several times including Instagram and no response. This is a scam company. DO NOT BUY ANYTHING FROM THEM

November 28, 2025
Unprompted review
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Rated 2 out of 5 stars

I ordered on 6 December

I ordered on 6 December - had an email
to say that they are behind with deliveries and since heard nothing despite emailing and messaging. Very disappointing.

December 20, 2025
Unprompted review
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Rated 1 out of 5 stars

i ordered my teenage son a tracksuit on…

i ordered my teenage son a tracksuit on 25 th November, still waiting for it its been 3/4 weeks now and i have sent emails on all different platforms and no response, really not impressed to be honest, and if it doesn’t arrive before christmas, i will not be buying from here again

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Poor

I am still waiting for my order. Having emailed twice I have still not had a response. Such poor customer service

November 28, 2025
Unprompted review

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