NotaryPublic24 Reviews 

348
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and ease of use, often highlighting quick turnarounds for document notarization and apostille services. Many people appreciate the fast response times to communications and the helpful, professional demeanor of the staff, who are readily available to assist with inquiries and guide them through the process. However, some customers noted concerns about pricing transparency, feeling charges were higher or details hidden, and that the service sometimes didn't meet expectations, like receiving an unusable digital document or an unexpected apostille type. A few also reported difficulties reaching phone support or delays in responses.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the quick and prompt... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, kindness, and helpfulness... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the outstanding support,... See more

Price

Reviewers mention ambiguous feedback about price, with many finding the service to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

348 reviews

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4.4

All reviews

(348)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Credit to Melissa

Amazing service. I was skeptical to start after I have not received my confirmation of my order. Everything went easy online. But as soon as I spoke to Melissa, their costumer service, I began to have peace of mind. She said to resend the documents I need to notarised and will be done in 2 hours. Surprisingly, after an hour, I received my notarised document with certification. Truly the reviews were honest.

May 6, 2026
Unprompted review
Rated 4 out of 5 stars

UK Document Apostille Issue – Check What You’re Ordering

I used this company’s service and overall my experience was mixed.

On the positive side, they respond quite quickly and their communication is generally efficient.

However, there was an important issue. I specifically needed UK documents to be apostilled, but they arranged an apostille through a Swedish authority instead, without clearly flagging the difference. When I raised this concern, it was initially treated as if it wasn’t an issue.

That said, once I clarified the situation, they agreed without any argument and issued a refund promptly.

Please pay close attention to the service you are ordering.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Of my two orders, the first was slightly delayed. However, they kindly made up for it by completing the next order in less than 24 hours. You can trust this company.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely great, resposive service

Just used NotaryPublic24 for an urgently required Notary and Apostille. I have to sya that the service was fantastic. Karl was highly responsive and helpful throughout. What I love is that whilst they have implemented a great level of automation, there is a human there to assist in the process and the human is responsive.
Great Service. Thank you

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SUPPORT AND SERVICE

I found the replies super quick. We had some problem with my wife's passport type as the signature was not on the same page as the photo ID and we were wanting to have a parental consent form attested for our son to apply for a travel visa. We were guided through that problem and it weas quickly resolved. Moreover, in haste we have misinformed a month in a date travel sequence, the Notary picked that error up, checked with us and then amended that date for us rather than requiring a whole new consent form submission. Excellent support, guidance and service.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

High-stakes international documentation nailed!

I had an exceptional experience using this online notary service for a complex international matter. Navigating the stringent requirements for a certified document to comply with a foreign entity can be challenging, but the support I received was exceptional. Specifically, I want to recognize Karl in customer support. He was incredibly patient and knowledgeable, going the extra mile to accommodate my very specific needs. He paid meticulous attention to detail, ensuring the correct handling of my documentation on the first attempt. Highly recommended for anyone dealing with high-stakes or international paperwork!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend Notarypublic24 to…

I would recommend Notarypublic24 to anyone.
They helped when was needed and responded in minutes. Such a pleasant experience as I thought it wouldn’t be.
Will definitely use you guys again.
Very happy with the result.
Thank you so much.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Request for notarisation and apostille.

I had requested the notarisation and apostille of two documents. Not being technically up to speed, my application was left incomplete. I telephoned from abroad and was given immediate assistance to resolve the issue of my incomplete application. The notarised and apostilled documents were sent to me later that day. Yolanda had assisted me and I cannot be more grateful for their superlative service.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I needed a minor travel consent form notarised. I was quoted £180 by my local notary, and I would also have to travel to their office with original documentation. When I found Notarypublic24 online and saw they were only charging £64, it was a no brainer, especially after checking the reviews here on Trustpilot.

I was able to upload my own letter and verify my identity online. The verification process was a little complicated but Karl quickly helped me sort it out (I did it on a laptop initially but it turned out to be much easier on my phone). As soon as the ID verification was in order, my duly notarised document was with me within 20 minutes. Great service!
NB for transparency, the actual cost was £128 rather than £64 because we had two signatories on our letter.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

this is the second time I have used…

this is the second time I have used Karl's services at notary public 24
And just like the first time, the second time was very fast as they had all my information from the prior purchase
Their services are excellent and highly recommend!!!!

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Complete waste of time – Avoid!!!

I had a very poor experience with this service. I was asked to complete identity verification multiple times (three times in total), and each time they claimed they could not find it. There was no clear explanation, no resolution, just repeated requests to do the same thing again.

After more than two weeks of delays — despite paying extra for faster processing — they simply offered a refund instead of fixing the issue. This completely defeated the purpose of using their service in the first place.

The whole process felt disorganized and unprofessional, and honestly made me question how reliable the service actually is.

I would not recommend this to anyone who needs something done efficiently or on time.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I needed to have my passport notarised and they were very quick. A few months later I contacted the team as I had lost my notarised passport copy, and they very kindly emailed it to me again. I would definitely recommend their service.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great!

Tricky process made easy with NotaryPublic 24. Easy to follow method to verify signature all done via my mobile phone. Would definitely use again and recommend to others.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Less than 24h turnaround for Apostille & Notary Public, 1/3 of the price of my local Notary Public, amazing!

I'm in the UK, and needed a specific Power of Attorney document Notarised with an Apostille (so that it was recognised in Cyprus). I shopped around, and spoke to a few local (to me) Notary Publics, who quoted between £275 and £300, and 3 to 4 weeks to complete the Apostille piece, and all included either an in-person meeting or a scheduled video interview. I found Notarypublic24 online, was able call, and speak to someone for advice. I logged on to their website, paid £99, completed the online process (scan in the document, passport, and short video of my face for identification), and received the fully notarised/apostillised document back in minutes. (Actually it took a day, but that was because I originally sent through an unsigned document - email customer service with a smile and a joke by the way!) Absolutely amazing! To be honest, I still can't believe how straightforward it was! I can't recommend highly enough, thank you for making, what I thought was going to be a painful, long and expensive process as easy as online shopping (honestly, I've spent more time buying a new handbag online!).
Forever grateful for a wonderful service, delivered with a joke and a smile!

February 27, 2026
Unprompted review
Rated 2 out of 5 stars

Horrible service (Be careful)

The website said 64BGP for digital copies to be notarized (from the UK), I paid for two. They got back to me saying if I wanted the notarization from the UK, it will be a higher charge, otherwise I will get it from the EU notaries. I opted for the EU option. They got back saying they will not be able to notarize again, and I started processing my refund, after wasting my time.

February 24, 2026
Unprompted review

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