NotaryPublic24 Reviews 

350
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service for its efficiency and speed, often noting quick turnarounds and prompt responses to communications. Many highlight the exceptional customer service and the helpful, professional staff who are accessible and responsive, making the process easy and pleasant. While many found the pricing reasonable and competitive, some reviewers expressed concerns about unexpected costs or being charged almost double for certain services. Additionally, a few people were dissatisfied with not receiving the promised type of apostille or only getting a digital version when expecting a physical copy, leading to delays and the need to restart processes. Some also reported difficulties reaching customer support by phone or experiencing unresponsiveness when issues arose.

What people talk about most

Service

Customers had positive experiences with service, often describing it as fantastic, amazing, and superb,... See more

Response time

Customers consistently note positive experiences with response times, highlighting the team's quick and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the outstanding, professional, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding the service well-priced and much cheaper... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

350 reviews

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4.4

All reviews

(350)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent, fast service, only a few hours for my documents to be returned.
Definitely recommend

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

I asked for a refund and they said it…

I asked for a refund and they said it will take 10 working days. I never got the money and had to send a follow up email. They hadn’t processed the refund the whole time and now it’s taking another 10 working days to receive it.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Everything seemed to be legit but dont be fooled

Everything seemed to be legit, but they would not answer questions about what the actual process they use to verify the degree certificate is real, which made me suspicious, especially with how quickly they sent the document through. I think this is fake, and they are just putting a fake stamp on the document. Don't be fooled. This is not a legal process. There was no checking of the document. Don't waste your money, this is fake.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

First time of requiring a notarisation…

First time of requiring a notarisation of a document and it couldn't have been simpler or quicker, so whilst no previous experience to compare to, I'd wholly recommend you to Notarypublic 24 should you require such services. Many thanks.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Good website. Quick processing. Wonderful communication in response to questions. Results the next day. I would strongly recommend them.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I so rarely leave reviews for anything, but throughout receiving assistance from Notariuspublic24 I was thinking that I could not wait to share my experience. I am beyond impressed with the speed, professionalism, and ease of this service. My 12 year old daughter needed a travel consent certificate to fly to USA with a family member . Not only was I able to get it done within hours using a template provided , but also get both my and her dad’s signatures notarised as well as get an apostille. Moreover, despite checking the document multiple times, I managed to provide a wrong spelling of the name which I only noticed late at night on the finished document. Notariuspublic24 kindly corrected my mistake and resent the notarised document to me by 11am the next day! I am beyond grateful as it’s been such a stressful time for us with a very last minute change of travel plans and they just made the whole process smooth and stress-free for me. THANK YOU! Definitely recommend this service.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

Their website clearly states that the UAE Embassy legalization costs £59. When I emailed them to ask, they confirmed that they can only assist with notarization and apostille services, not the actual UAE attestation, and nothing in face in related to the UAE embassy

September 19, 2025
Unprompted review
Rated 3 out of 5 stars

Poor website but gets the job done

The website is vague about both details of the process and what the final product is.
Wanted a Consent to Travel document notarised for which the cost is £55. However this gets you a pdf file containing the notarised document. To get a hard copy is an extra €49 for delivery in 10 - 14 days or an additional €89 for express delivery (1 - 3 days)
The process is only revealed after you have paid - required to upload ID with photo and then record a video of yourself and sign a declaration.
The emailed document arrived within an hour - actually received two emails with same document attached.
Hopefully, the digital format of the notarised Consent will be acceptable to the Barbados border clerk!
The customer service people responded quickly to answer questions - but really it was details which should have been on the website.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Multiple documents

My wife and I had to notarize documents from both the USA and germany and Notary public 25 made it so simple and quick I would highly recommend. Also my brother in laws name wasn't correct at first on one of the documents and all he had to do was email them and they sent a corrected version back within minutes. Highly recommend.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Resorted to online service as local…

Resorted to online service as local businesses were either unavailable or unable to accommodate my long working hours. Extremely quick turn around from the team and operating out of normal business hours. Much appreciated to meet my deadline. Very happy to recommend.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant & Efficient Services

Karl & others at Notary24/7 were brilliant in assisting us with the service we required. We used them twice in 48 hours and both times we received the documents back promptly so that they could be issued to our solicitors.

We would definitely use their services again in the future!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended efficient service

Simplicity and speed of service.
This is the 2nd time we have used their services and we are delighted at how quickly they respond and provide documents. The online system is excellent and so easy to use. On both occasions the document was returned notarised with Apostille in one day - in fact on the 2nd occasion within 3 hours.
Highly recommended.

September 3, 2025
Unprompted review

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