NotaryPublic24 Reviews 

350
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service for its efficiency and speed, often noting quick turnarounds and prompt responses to communications. Many highlight the exceptional customer service and the helpful, professional staff who are accessible and responsive, making the process easy and pleasant. While many found the pricing reasonable and competitive, some reviewers expressed concerns about unexpected costs or being charged almost double for certain services. Additionally, a few people were dissatisfied with not receiving the promised type of apostille or only getting a digital version when expecting a physical copy, leading to delays and the need to restart processes. Some also reported difficulties reaching customer support by phone or experiencing unresponsiveness when issues arose.

What people talk about most

Service

Customers had positive experiences with service, often describing it as fantastic, amazing, and superb,... See more

Response time

Customers consistently note positive experiences with response times, highlighting the team's quick and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the outstanding, professional, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding the service well-priced and much cheaper... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

350 reviews

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No recent history of asking for reviews

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4.4

All reviews

(350)

123 reviews in the last 12 months

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Rated 3 out of 5 stars

Be careful

I paid £91 to get a document apostilled. They sent me an apostille from Sweden for a UK document which is not legitimate.

I originally gave 1 star and labelled it a scam.

To give them credit, I wrote to complain and they refunded the money.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and professionalism

I enjoyed the professionalism with the service. I first contacted the help desk to be sure they could get my document notarised, to which they quickly confirmed. Subsequently, I was able to get my document notarised in a day without a hustle of going to any office or paying a huge sum.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have great experience

I have great experience. Very fast service with great communication and active listening from customers. I highly recommend to use there services.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing service

What an amazing service. Out of hours service needed in an emergency. The team worked their magic and turned it round in less than 12 hours (10pm-9am).

I would recommend Notary public 24 to all

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

What a great service

What a great service! Fast and efficient. I have used them four times now and always after hours. Friendly service with quick correspondence if anything needs to change.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable and speedy service

Affordable and speedy service. They were responsive throughout and understood that I needed to get my documents notarised in a short period of time. Also the team followed my instructions to accuracy which allowed me to send my documents through for my medical registration in Australia promptly. Thank you !

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended - fast - efficient - and competitively priced.

We Found this organisation through an internet search. We required a fast turnaround to get an Apostile and Notarised document. Within 24 hours it was done. Excellent service at a competitive price and we did not need to leave our home in search of a notary.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

I've used their service many times…

I've used their service many times already - and they always come thru quickly - and efficiently, whether I need quick notarized document or Apostille certified documents, they always get it done and never had a single issue. I don't leave many reviews - but I did it this time, because they went above and beyond during a unique emergency situation - they did not know about the emergency until after the funds have already been submitted - they could've simply ignored my request - but yet they genuinely wanted to help and they 100% came through - very much appreciate those with compassion and therefore, i reciprocate.

July 1, 2025
Unprompted review

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