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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its ease of use, intuitive interface, and high-quality output, especially regarding audio conversion. Many highlight the product's reliability and stability, noting its effectiveness for managing and organizing music collections across various streaming platforms. The efficiency of the downloading and conversion processes is frequently mentioned, making it a valuable tool for both casual users and music enthusiasts, including DJs. However, some customers experienced occasional issues like slower performance after updates or difficulties with specific song downloads. While customer service is often commended for being responsive and helpful, a few users noted that response times could sometimes be slow, particularly with billing inquiries. A small number of people also reported a noticeable drop in audio quality from the original source, which led them to discontinue their subscription.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and intuitive interface. Many... See more

Product

People report positive experiences with product. Many customers praise the product as a reliable and... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent audio quality of... See more

Application

Customers had positive experiences with the app. Many reviewers praise its ease of use, reliability, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Based on these reviews

Rated 4 out of 5 stars

App is simple and easy to use. They cover essentially all the main music streaming services if you download the All-In-One app You can download and store songs in all audio formats from MP3 to AAC t... See more

Rated 4 out of 5 stars

I purchased a lifetime subscription to Noteburner in October of 2024. Thus far, it has met all of my expectations. I bought it to primarily to expand my music collection. As a bonafide mus... See more

Company replied

Rated 5 out of 5 stars

I think what makes this software stand out is that it focuses on doing a few things really well instead of trying to be overly complex. Converting music is quick, the quality stays high, and organizin... See more

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

NoteBurner, founded in 2006, provides user-friendly software for converting, downloading, and editing music and video. Their products include tools for Apple Music, Spotify, YouTube Music, Netflix, Amazon Video, and so on. Their products aim to simplify music & video management across platforms.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

369 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent Tool for Downloading Apple Music Tracks as MP3s!

I recently started using NoteBurner to download MP3s from Apple Music, and I couldn’t be happier with the experience! The software is incredibly user-friendly, and it quickly converts my favorite songs into high-quality MP3 files that I can listen to offline, anytime I want. The interface is simple and intuitive, even for someone who isn’t very tech-savvy, and the download speed is impressive.

One of my favorite features is that it maintains the original sound quality of the tracks, which is something I haven’t found in many other similar programs. It even preserves the metadata, like album art and song details, making it easy to organize my library. Plus, the support for multiple output formats is a nice touch!

October 11, 2024
Unprompted review
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Rated 4 out of 5 stars

A must have for music lovers with big libraries!

Noteburner's tools have really streamlined the process of organizing and managing my music libraries for listening. Having a tool to help create redundancy for the music I own and source my ever growing collection of physical media has been an indispensable asset in making sure I never miss a beat! I've been a user of the software since 2018 so I've encountered a bug or two, but I can say with confidence that every update (which is pretty frequent nowadays) always fixes any issues and continues to add some really great functionality to an already rock solid piece of software.

September 27, 2024
Unprompted review
Rated 3 out of 5 stars

Software great, support sucks

The software is great, but cancelling the subscription is not. There should be a link in the welcome email but that link goes to an email address, so you still have to send an email to support to cancel.
Also, there's no customer portal, where I can view my subscriptions.

September 30, 2024
Unprompted review
NoteBurner logo

Reply from NoteBurner

Hi Marc ten Hove,

Thank you for your feedback for that. We will optimize this recently.

To cancel the auto-renew service, you can also email us at support@noteburner.com and we will be glad to help.

Have a nice day.

Rated 5 out of 5 stars

All DJ/Music Artists Tap In ASAP!!!

I have been a subscribed member of Noteburner for 1+ years and I must say it has been great. Truly an amazing software and tool for all avid music listeners. It is streamlined and easy to use. I am a DJ, so I use Noteburner to download music from all platforms (Youtube, AppleMusic, Spotify, etc.) and I have no regrets. Would recommend 10/10!

September 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Totally free

Totally free! Now I can use your Music One tool to download podcast MP3 files totally free! thank you guys! Look forward to more free podcasts!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Noteburner Spotify Converter

I use Noteburner to convert Spotify music for my radio show. It does exactly what I want it to and super fast. The software will also convert MP4 to MP3, which is also handy. I have used other converters but none are as quick as Noteburner. I recommend the lifetime subscription, it’s excellent value
On the odd occasion I have had a problem, the customer service department have replied overnight to solve the issue very quickly. I had a recent issue that required an updated plugin, that was sorted within 36 hours and the plug-in automatically updated. however it was over a weekend, so I think that is amazing. I’m based in the UK so expect the time difference will affect response time. Thank you, keep up the good work.😀😀

August 19, 2024
Unprompted review
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Rated 5 out of 5 stars

A brilliant application!!

I have been wanting to download and convert my very old (pre 2009 DRM embedding) itunes library and I am SO happy I came across Noteburner! Coming from the dev world, whoever wrote this and created the UI/UX is brilliant! What a great piece of software that has allowed me and millions to break the horrible Apple umbilical cord! VERY happy!! Thank you!!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

I found NoteBurner impressive

I found NoteBurner impressive, particularly in terms of sound quality and ease of use.
Excellent FLAC Quality: The FLAC files generated maintain superb sound quality, which is a significant advantage for audiophiles.
Simple Downloads: Downloading playlists from various streaming platforms is straightforward. The software identifies playlists quickly and initiates the download process without hassle.
Accurate ID3 Tags: The software accurately generates ID3 tags automatically, saving a lot of time on manual editing.
Reasonable Pricing: The cost of NoteBurner is moderate and justified, considering the wide range of features and the high quality of the software.

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

NoteBurner Music One 1.5.0

Ever since I discovered the threshold of 192 kHz with Tidal and its related downloading software about a year ago I've been hooked on downloading not only my existing jazz collection but all sorts of new material.

I found however that NoteBurner's competition eventually became really glacial with downloading speed and the same thing happened with Spotify and its proprietary downloading software.

With this version of NoteBurner Music One (1.5.0) however I have my downloading speed back -- plus the ability to change streaming platforms at will.

I'm very happy with my lifetime license; after downloading 8 or 9 albums it's essentially paid for itself by my not having to buy CDs from bandcamp, Apple or Discogs.

There ARE exceptions because no streaming platform covers all music. But to me, $160.00 to be able to download limitless music in 192 kHz is a STEAL.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Subscription is worth it

Considering the fact that it's the only spotify downloader that works, the subscription is worth it for a program that is robust with no bugs or glitches, easily downloads playlists, stores already converted songs so you dont download duplicates, and actually pulls the songs from spotify and not youtube. Highly reccomend saved so much of my time.

July 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Good product, great customer service

First purchased the product 5-6 years ago, and it worked great. Fast forward to present day and I found that my program was not functioning and would not perform any updates. I reached out to customer service, and JOJO provided me with a quick, helpful solution that had things back up and running for me in no time.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Noteburner is brilliant - don't hesitate in buying a subscription!!!!

Can't speak highly enough of Noteburner.....been using it now for nearly 5 years & have recommended it to loads of peeps. Every single person I've recommended it to absolutely loves it.
Paid for 12 months subscription on my 1st year & was that impressed I paid for a lifetime subscription once it'd finished.
Every so often it fails & it only takes 1 x email to the support team & they send a link to re-boot it....works every time. The customer support is 2nd to none!!!!!
Thank you guys.....you're the best!!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

I'm using NoteBurner for a new music soundtrack/album

I'm using NoteBurner for a new soundtrack project where we needed the original tracks off of Spotify in the music production software to sketch out what the band is going to play as a cover. Initially there was an issue with getting the product key delivered through email, but the NoteBurner tech support (thanks JOJO!) got me the new key within a few hours. The software worked flawlessly and my project is on track. Thank you!

July 8, 2024
Unprompted review

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