NOTINO AT Reviews 

3,514
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Straightforward order placement. I opted picking up my ordered items from their shop. Order was delivered as announced. Just not sure why I had to enter some data in a terminal at the entrance of the... See more

Rated 5 out of 5 stars

My pick up was very quick, hardly waited 5 minutes. Compared to my first experience was horrible, the queue extended to the door. However, both times the assistants were friendly and professional.

Rated 3 out of 5 stars

The blush arrived broken and made all other packaged products pink. There were some items nent as gifts which did not look nice after the delivery. I cleaned things as I could and did not claim a retu... See more

Rated 5 out of 5 stars

The notino.at is very good seller, has wide range of products with very good prices and offers. Also their delivery times are super, im fully sutisfied and will order again.

Company details

  1. Health & Medical

Information provided by various external sources

Online Marken Parfüms, günstige Preise, Rabatte bis zu 50%, Originalware, alle bekannten Marken, breites Angebot an Parfüms, Lieferung innerhalb Österreichs in 2 Tagen, kein Mindestbestellwert.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,514)

351 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Puntual

I've ordered several times and my order always arrived on time and in great condition.

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

You will be charged with both delivery and return costs

I have ordered a candle which claimed themselves as they are using essential oils as fragrance and I paid a lot of money for just one glass. But they smell really artifical not any close to natural scented candles. I wrote to the customer service and they said I could send back on my own cost....I have paid also a lot of money and packaking for delivery!!!!! This company is really crazy....I will never ever buy again...

October 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Reliable

I purchase from Notino for around 2 years already and I am always satisfied with prices, quality and delivery. Would really recommend Notino!

April 23, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Hi Notino Customer service, Today i just found out from konto auszug that you charged two times 209.99 euro from my account!!!!!! I just made one single order!!!!!!! I am e

Hi Notino Customer service,
Today i just found out from konto auszug that you charged two times 209.99 euro from my account!!!!!! I just made one single order!!!!!!! I am extremly upset finding out this case. Please refund my money back to my bank account ASAP.
I hope hearing you soon.
Thank you.
Oyun-Erdene Oyunbaatar ,Vienna

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

great prices fragrances

I love this Webstore! I absolutely LOVE buying all our fragrances here. The discounts offered are awesome that tempted me to buy more for such great prices! Extremely pleased and will definitely buy from here again and again. Payment mode choices is also a plus factor. Highly recommended!

November 1, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stay away from Notino Perfumes

I am very happy to have found this place to share my experience to warn others about fake perfumes from Notino. Some time ago I bought Dior Pure Poison Elixir 30ml. Was so happy to put my hands on it. When it arrived, I instantly noticed there was something wrong with spelling(!) on the box. Many spelling mistakes! I started foubting my spelling knowledge, thinking, no way, it is ME who is wrong about the spelling, not Dior... So I even looked it up and low and behold, there were indeed spelling mistakes on the box! I was still in denial... I photographed everything and made a post on fragrantica.com and asked the fellow perfumistas there what they thought of it. The answers I got were clear - a fake. I knew it before, but at the same time I wanted this scent to be real so bad... Eventually, I contacted the customer service, stating clearly that I received a counterfeit item and returned the item. Return accepted, no questions asked.
The sad part is, I am convinced they resold it. You know why? I never even opened the box to check the inside, purely out of fear they wouldnt accept my return. And I simply didnt want to waste so much money on a fake item... :/

June 22, 2020
Unprompted review
Rated 1 out of 5 stars

My first order from Notino.at

It has been my first order from Notino.at and i had never experienced worse customer service behavior then them (maybe worse than Cult Beauty). I ordered suncare products for my vacation all of em were Lancaster products (not the cheapest suncare brand...) all of my products were manufactured in 2020 except the SPF 15 lotion which was produced in 2017 (!!!) which in my opinion is a joke and absolutely not healthy (even if it is unopened) . You should get rid of products that contains SPF and has been manufactured 3 years AGO. I have sent them 2 emails and a reminder 2!!! Weeks ago with absolutely no reply. Big 0

June 13, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I'm satisfied

I'm satisfied, very happy with service to deliver my parcel to the door. Everything is like I had ordered, nothing broken, very good and safely packed.
Candles SMELLS LIKE SPELLS AND WOODWICK, smells amazing and good quality.
FACE sponge Kojak , aloe vera, green tea and collagen, very happy with that.
I can definitely recommend this company and product.

March 25, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look