Notion Reviews 

439
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about expensive subscription plans, hidden pricing limitations, and unexpected charges for automatic renewals. People also noted that the application can be slow, buggy, and overly complicated to navigate for daily tasks. Some reviewers were happy with the platform, finding it to be a flexible and very useful tool for organizing notes and projects. Users mentioned that once you get the hang of it, the app helps save time and keeps everything running smoothly. Reviewers appreciated the clean interface, helpful features, and fast loading files when setting up personal dashboards.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as some consumers praise the clean interface,... See more

Application

Reviewers mention ambiguous feedback about application, with some consumers praising it as a great... See more

Subscription

Customers expressed widespread dissatisfaction regarding subscription and billing practices, frequently... See more

Product

Consumers find the product to be quite mixed, with some reviewers praising it as an essential tool for daily... See more

Price

People report negative experiences with price, describing expensive subscription models and unexpected... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The product is ok when it works, but paying for a business account with extra credits beyond that and this has to be the sloppiest support I have ever encountered. One week behind on my work now and s... See more

Rated 2 out of 5 stars

It can be really useful when it works properly, but the problem is its often slow or goes down, which makes it frustating to rely on.

Rated 2 out of 5 stars

i loved notion before, but sadly it has changed... it's often buggy and slow now, which make managing tasks frustrating... i hope they improve soon

Rated 3 out of 5 stars

Notion is pretty cool in theory, and I get why so many people love it. You can build docs, databases, notes - basically anything. I like the flexibility and how clean everything looks. But honestly,... See more


Company details

  1. Software Company
  2. also in
  3. Web Collaboration Platform

Written by the company

Notion is the connected workspace that allows teams to easily share documents, take notes, manage projects, and organize knowledge—all in one place. Users can create and customize beautiful documents, roadmaps, knowledge bases, and more, helping them work smarter and faster. Notion is trusted and loved by a global community of individual users and enterprises, including companies like Pixar, Headspace, Codeacademy, and Loom.


Contact info

2.2

Poor

TrustScore 2 out of 5

439 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(439)

113 reviews in the last 12 months

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AI

Rated 5 out of 5 stars

I too find the app a bit fiddly but…

I too find the website a bit fiddly but can't fault the customer service.
I accidentally permenantly deleted a file, got in touch with customer service through the AI chat function that connected me to real people whom replied almost straight away and were super kind, friendly and found the page with no fuss. Special thanks to Emma.

March 29, 2024
Unprompted review
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Rated 3 out of 5 stars

Notion WAS great but no longer..

Notion WAS great but no longer... I have been using Notion for 4 years. And it was the greatest discovery I had ever made. It was 10X better than Confluence, Evernote or similar tools. But now, Notion is just one of them - a bad tool. Notion's search functionality doesn't work, Notion AI is gimmick and the new Notion Q&A functionality cannot even answer basic questions.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Notion for Productivity

I've been using Notion for a few months now, and I have to say that it has completely changed the way I work. It has every feature that I can think of; databases, tasks, calendars, wikis, anything else. And now they have AI in each and every pages.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Versatile, user-friendly, and lots of interesting features

I've been using Notion for years for a lot of things. Be it keeping notes, managing tasks at work, keeping track of projects, and even as my own portfolio. I love that I continue to keep finding ways for Notion to help keep me organized and make my life easier.

The new update is also insane. The Notion AI has been very useful for my work and personal content creation process. It still needs some improvement but at its Alpha stage, I think it's pretty darn awesome already.

January 25, 2023
Unprompted review
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