Highly recommended online seller. Incredible personal & transparent experience. One of the more pleasant online experiences I’ve had if not the best. Ben kept contact with me on WhatsApp throughout th... See more
Company replied
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Highly recommended online seller. Incredible personal & transparent experience. One of the more pleasant online experiences I’ve had if not the best. Ben kept contact with me on WhatsApp throughout th... See more
Company replied
Great customer service. Ordered a new padel & came super quick & good communication from Ben. There was a small issue with the padel itself (manufacturer defect, no issue from Not Tennis). Ben was sup... See more
Communication is key - I messaged some questions regarding advice for a new Padel. Ben was messaging me over the Easter period straight away. He provided me with excellent advice, taking on board my p... See more
I asked Ben for some advice on what padel to get based on my play style and current level. He provided me lots of great options and explained everything very clearly. I look forward to playing more wi... See more
Company replied
Online retail of Padel tennis rackets, equipment, accessories and clothing.
71-57 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
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Brilliant Service, I placed an order and did not receive email confirmation, I reached out to customer services and the issue was identified that it was my error in mistyping me email address, this was quickly rectified and racket sent out same day! Really refreshing to deal with a company that are efficient, and keep their promises.
Excellent communication with items delivered within 2 days which was great. Shopped around - found this through a friend and will be back for all my padel gear in future - thank you.
What a great company, I had an issue with Paypal - Ben emailed me to alert me to the problem, we solved the payment and goods shipped immediately. Great prices, fast shipment and a personal service!!
Fast and efficient service.
Very helpful advice and competitive pricing.
Strongly recommend.
Check out the additional Pickleball range.
Great online padel store. Quick delivery and great choice of products!
Great experience with nottennis for my Nox padel racket. Communication was great also. Thanks again
Great customer service. Ordered a new padel & came super quick & good communication from Ben. There was a small issue with the padel itself (manufacturer defect, no issue from Not Tennis). Ben was super helpful & got it swapped out straight away. Would recommend & will definitely be back 10/10
Good service. It’s a pity they use Evri as it took 3 attempts for the parcel to be delivered. I live on a main Road!
Excellent customer service and advice on padel equipment.
Made the whole experience nice and easy. Thank you
Excellent service products are amazing
Customer Service outstanding!!!
Used Not Tennis and can’t recommend them highly enough!
Great service….very knowledgeable…personable and very genuine!
Thank you so much guys and keep up the good work
Ben really helped me to make the right purchase.
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