Nous made switching my energy provider incredibly quick and hassle free. They found me a much better deal and I’m now saving a huge chunk of money every month. The whole process was simple and they ke... See more
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Company details
Written by the company
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Contact info
Farringdon, EC1R 3BW, London, United Kingdom
- support@nous.co
- nous.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Wow!
Wow - such an easy transaction. I didn’t do a thing, just agree to the switch and the saving was done, so quickly.
Would highly recommend 👏
I’m so lucky to have stumbled across…
I’m so lucky to have stumbled across Nous online. I can’t believe how easy it was, they have saved me £00’s on my energy bill, would highly recommend anybody to go and check them out!
Nous were great at finding the cheapest…
Nous were great at finding the cheapest options on the market for me. Having used them for various renewals, this was the first time I had to request the renewal process to begin. Once the reason for the renewal process not happening automatically was recognised, the whole process was concluded very quickly. Very happy with the service and the customer support, would highly recommend.
Nous found me a better sim only deal…
Nous found me a better sim only deal with better service too! It was easy and saved me money!
Saved me money & helpfu
Really helpful. Responsive via WhatsApp. Informative. And able to save me money. Win win
Excellent app
Excellent app! Really easy to use and quick changes and updates
Excellent servicee
Smooth, seamless experience with great communication
Energy switch
Nous handled my energy switch and saved me £300 on my annual spend for gas and electricity! Thank you nous ! It was so easy and I didn’t need to do anything
It was quick and easy to sign up
It was quick and easy to sign up. Contact via WhatsApp is useful and fast response when questions have been asked
So very easy to swap
So very easy to swap. Found us a really good deal, they did all the work. Kept me constantly updated throughout. Would highly recommend
Brilliant
Brilliant. I put my details in and they got to work. Switched tariff which saves me £300 a year, I did nothing. They did it all for me and kept me updated along the way. Brilliant app. Looking at more things I can save on now
Saved me 60 pounds per month on my…
Saved me 60 pounds per month on my energy bill. Over the moon!! Thank you
Convenient easy to use service
Convenient easy to use service that surfaces great deals
Switch
So far, my experience with Nous has been excellent. The switching process was simple, communication was clear, and the setup was completed without any issues. Looking forward to being a customer and hoping the service continues at this standard.
An excellent experience
An excellent experience. Good advice given based on a proper understanding of needs and requirements. Gave me the confidence to switch with peace of mind and good savings!
At first i thought this was not real…
At first i thought this was not real but it is. Thanks for saving me some money xxx
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