I am giving 5* for the ease of using their very clear and easy to understand website, English/Spanish. I have never had any claims, but have used Novamar for several years on several properties. They... See more
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Review summary
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Reviews shaping this summary
We appreciated the quick and efficient service Antonio Gonzáles provided to us. He was very prompt in answering our questions and answered all questions to our satisfaction. This is our first tim... See more
It is really easy and simple to renew the liability policy directly from the email remainder link that you start sending way before the expiration date of the policy. It is peace of mind to know th... See more
Novamar makes it so easy to buy and renew my auto policy. The online tool is great saving me time when renewal comes up and I can easily print a copy of my policy for my glove box. That being said, if... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Travel Insurance Company
Written by the company
Novamar Insurance Mexico / MGI Agente de Seguros, S.A. de C.V. is an all Lines Mexican Insurance Brokerage firm founded in 2009 and an affiliate company of Novamar Insurance Group, Inc. a US Insurance Brokerage company with a combined experience of more than 200 years in the insurance Industry. We work with the most established international and national insurance companies and have designed specific insurance products to meet our customers´ unique needs. Our corporate headquarters are located in Puerto Vallarta, with representation offices in Los Cabos, Cancún, San Miguel de Allende, Cancun, and Mexico City, providing nationwide coverage and personalized service. At Novamar Insurance Mexico a helpful bilingual team member is never far away. We are committed to designing and distributing insurance products to address the specific needs of our customers, leveraging high-end technology to deliver our products efficiently, while always providing the highest level of service. We partner with the leading insurance companies in both national and international markets, enabling us to offer innovative and highly competitive products. Our mission is to deliver expert advisory services and access to the best insurance solutions, at the most competitive price, backed by deep industry knowledge and a commitment to superior service quality.
Contact info
Av. Francisco Medina Ascencio No 3987-6 piso, Int. 604, Plaza Punta Banderas, Marina Vallarta., 48335, Puerto Vallarta, Mexico
- +52 (322) 297-6440
- info@novamar.net
- novamarinsurance.com.mx
4.9
Excellent
828 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The online renewal process was clearly…
The online renewal process was clearly written, straight forward and quick to complete.
May 8, 2026
I would normally give a higher rating…
I would normally give a higher rating but I left 2 messages and no one called me back. I did reach the Novamar representative on the third attempt and the change I requested on my renewal was completed quickly and proficiently.
May 8, 2026
I always have a great experience when…
I always have a great experience when dealing with Novamar. People are helpful and professional
May 9, 2026
Prompt
Prompt, efficient responses by Kristel to a question about premiums and for calling to get credit card info for premium payment
May 5, 2026
Good follow up
May 2, 2026
They were super knowledgeable and had…
They were super knowledgeable and had great recommendations and delivered quickly. Highly recommend!
May 5, 2026
The lady on the phone was very helpful
April 22, 2026
Always a great experience
Always a great experience. Easy to take care of obtaining and renewing our insurance policy.
May 4, 2026
Scarlett communicated very well with…
Scarlett communicated very well with us. She reviewed our options and she was very available to help us make our final decision.
May 4, 2026
Great service
May 3, 2026
Great service/Peace of Mind
May 2, 2026
The process was simple and accurate
The process was simple and accurate. The coverage is perfect for what I need.
May 2, 2026
Novamar Insurance
After purchasing my sailboat through a Seattle brokerage I ask about local insurance agencies to contact about insurance. Novamar Insurance was recommended and I contacted them. I found Peter Ricks in the Seattle office to be very knowledgeable and easy to work with. He helped me obtain coverage through Progressive. I have recently sailed the boat down the US west coast and am about ready to cross into the Baha area of Mexico. I called Peter to inquire about a liability policy that would satisfy Mexican requirements and provide the coverage that I needed. Novamar Insurance and Peter Ricks have proven to be knowledgeable, experienced and responsive. I highly recommend them.
April 23, 2026
Quick response and service
April 29, 2026
My questions were answered quickly and…
My questions were answered quickly and efficiently.
I was able to communicate in English which was easier for me. The staff was knowledgeable and courteous
April 23, 2026
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