Unfortunately after trying the sample slips im left disappointed. The flower design is very feminine. The channels stick to your skin and are very low which leak especially if your a side sleeper or m... See more
Company replied
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See what reviewers are saying
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... See more
Company replied
Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... See more
Company replied
I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... See more
Company replied
Company details
Written by the company
Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.
Contact info
Unit 4, Coopers Place, Combe Lane, GU8 5SZ, Wormley, United Kingdom
- 0808 196 2070
- info@novamedeurope.com
- novamedpads.co.uk
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Amazing product and great value for a…
Amazing product and great value for a bamboo product. Will definately be buying again
April 27, 2026
Satisfied customer says: These are the best products on the…
These are the best products on the market for my brother’s incontinence. The customer service at this company is brilliant too. I Would definitely recommend Novamed to others
March 20, 2026
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Good quality pads
Good quality pads. As a subscriber I find the whole process of ordering efficient and reasonably cost effective.
March 17, 2026
Finding the Free Sample Option on the…
Finding the Free Sample Option on the company’s website took a while.
Minimal product description for the sample.
Sample arrived in time window indicated in the order confirmation.
Extra freebie was included - unexpected.
January 19, 2026
Reply from Novamed Pads
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your sample arrived within the indicated time frame and that you enjoyed the unexpected extra freebie.
Your feedback is very helpful, and we will review both the website navigation and the sample information to make the process clearer and more informative for future customers.
If you have any additional suggestions or questions, please feel free to contact us — we’re always happy to help and continuously improve our service.
Excellent quality service I would like…
Excellent quality service I would like to achieve in your own experiences of the interactive and helpful way of doing things with your lovely time, including the quality of the item and price for a wonderful time on your website 😀 😊
January 22, 2026
Reply from Novamed Pads
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate you taking the time to share your experience. It’s great to hear that you found our service interactive and helpful, and that you were happy with the quality and value of our products. Creating a positive, easy, and enjoyable experience on our website is very important to us, so your kind words really mean a lot.
Thank you again for your support — we look forward to welcoming you back soon.
Warm regards,
Sam Smith
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they fit very well and do the job.
January 21, 2026
Reply from Novamed Pads
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear that the product fits well and does exactly what you need. Your feedback means a lot to us and helps others shop with confidence.
Thank you for choosing Novamed — we hope to see you again soon.
Kind regards,
Sam Smith
Reply from Novamed Pads
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you found the product to be a great fit and the perfect size. Your feedback really means a lot to us and helps others feel confident in choosing our products.
Thank you for your support — we hope to welcome you back again soon.
Kind regards,
Sam Smith
Reply from Novamed Pads
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you’re happy with both the product and our customer service. Providing quality products alongside great support is very important to us, so your feedback is truly appreciated.
Thank you for choosing Novamed — we look forward to supporting you again in the future.
Kind regards,
Sam Smith
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Quick deli very and great product
November 3, 2025
Reply from Novamed Pads
Thank you for your review, we're glad to hear you enjoyed the product!
Happy customer
I have been using Novamed for a long time, I trust them completely .I usually purchase from Amazon but find they are often out of stock. So purchased them from the company which was cheaper and a very fast delivery. So happy
July 30, 2025
Reply from Novamed Pads
Hi Gloria, thank you for your kind words and for being a long-time Novamed customer. We’re happy to hear that you’ve found ordering directly with us both quicker and better value.
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Excellent service
Excellent service . Easy to use and adapt my subscription if I need to
July 16, 2025
Reply from Novamed Pads
Thank you for leaving a review. We're happy to hear you find our service easy to use.
Reply from Novamed Pads
Hi Nigel,
Thank you so much for your review. We are happy to hear your delivery came fast.
Reply from Novamed Pads
Hi Bob, we're glad to hear your product arrived on time.
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