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Rated 5 out of 5 stars

I judge things by when accidents happen and how the company responds. Yes the wrong item was sent but the customer service was on the ball and fixed the issue.I would absolutely buy AND refer this com... See more

Rated 2 out of 5 stars

I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it... See more

Rated 5 out of 5 stars

They made contact regarding a possible problem with our address. Contact again when order was processed and shipped. This is a great feature when dealing with a new company.

Rated 1 out of 5 stars

Ordered a slanted jigsaw puzzle board in good faith in early August. Received an order confirmation but no updates or tracking information. Follows up and they sent me bogus tracking information tha... See more

Company details

  1. Handicrafts Wholesaler

Information provided by various external sources

Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.


Contact info

3.4

Average

TrustScore 3.5 out of 5

48 reviews

5-star
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Rated 5 out of 5 stars

Quick hand fix

I have old looking hands. The veins pop out terribly!
Along with a purple side streak in my hair the short purple gloves will work. It goes with my personality.
The other colors are also neat!

March 5, 2024
Rated 1 out of 5 stars

DONT GIVE THEM YOUR MONEY!

I have not received my jigsaw table which I ordered in August over 2 months ago. Having now read the other reviews I feel a complete fool. I notice they don't bother to reply to any of the people who had a similar experience to me. There are some good reviews, I suspect these are posted fraudulently but you can't hide the overwhelming truth. Don't give them any more money

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a jigsaw table in August

I ordered a jigsaw table in August, and still not received it. They sent me a tracking number, but says has been delivered. I have not received it and neither has my neighbours got. BIG SCAM
DO NOT BUY FROM THEM.

August 11, 2023
Unprompted review
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Rated 1 out of 5 stars

e on 22nd

I order something on this site on 22nd July 2023,and now the 21st September. And they say go to your post office to check .post office say they can't find the tracking number anywhere. Novelty say its been delivered. But I have ring door bell .so I know by looking at my videos no one has been to mine to deliver. So don't order from this company

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

I have much the same story as other…

I have much the same story as other reviewers I ordered a jigsaw table in late July. having waited a monIth I emailed them, Thay said just wail a few more days.... three weeks on I sent another email enquiring where my order was. I was told that accordlng to their records it had bee delivered. it has not.I asked for proof of delivery. knowing full well they would nor be able to provide any, currently waiting pn logostics,,,TOTAL SDAMMERS. Do not buy from tjem/

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud in more ways than one

Ordered a slanted jigsaw puzzle board in good faith in early August. Received an order confirmation but no updates or tracking information. Follows up and they sent me bogus tracking information that showed a package going from China to Canada and through customs in three days, which isn’t possible have asked for a refund but not optimistic. Stay away from this company and this product.

August 4, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM.SCAM…

No Order recieved even though they are telling me it was delivered . Keep asking me to either wait or that they are waiting to hear from logistics. It's one excuse after another. It's an absolute scam , take your money and you recieve nothing. Purchased beginning of August.

August 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Non delivery

Placed an order, card charged the same day, order confirmation sent to be by email. Have been in contact to query tracking and expected delivery date to receive an email telling me I have received and signed for my delivery and to check with neighbours or delivery company. I don't have neighbours!! They also, despite requests, won't give me the supposed delivery company information so that I can chase up delivery. Any emails I am sending now aren't getting any response at all. Hugely disappointed and will be reporting transaction to my bank to investigate.

August 1, 2023
Unprompted review
Rated 1 out of 5 stars

Been waiting 6 weeks for order. No up date on order. No response when trying to get in touch with co.

Ordered jigsaw puzzle table on July 9th. After a phone call to company and given an email (which was denied) and several messages to your company, I have received no correspondence back from you. Order #1141. Paid $59.99. I would like some response. Or return money. My new step is to the bank and Better Business Bureau. I would think you would have more consideration for customers. At least an update.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

I received an order confirmation

I received an order confirmation. They charged my credit card and every day I get,an email asking me to complete my purchase. I've emailed them 4 times and no response but they manage to take my money appalled at this service 😬

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

if i could give zero stars i would

I ordered 4 weeks ago and received a confirmation and my credit card was charged. I emailed them for a tracking number last week. I was told it was not their store and send more info. then i was told they lost my order. After numerous emails to customer service and giving them complete information I’m getting no response. Worse service. They should not be in business.

July 1, 2023
Unprompted review
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