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Company details

  1. Phone and Internet Service

Written by the company

NoveSIM is a global travel eSIM provider that helps travelers stay connected anywhere in the world without the hassle of physical SIM cards. Our mission is to make mobile connectivity simple, fast, and affordable for tourists, business travelers, and digital nomads. With NoveSIM, you can instantly purchase and activate a data plan online, receive your eSIM QR code by email within minutes, and enjoy high-speed 4G/5G coverage in over 190 destinations worldwide. No shipping, no waiting – just scan, install, and connect. We focus on transparency: no hidden fees, no contracts, and no roaming surprises. Each plan is designed to fit different travel needs, from short-term vacations to long business trips. Our team is passionate about delivering reliable service and friendly support. Whether you are traveling for leisure, work, or adventure, NoveSIM gives you the freedom to stay online, share your journey, and access maps, apps, and communication tools – all with just a few taps. Choose NoveSIM and travel connected, wherever you go.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Patient and helpful service

While I am tech-ignorant, my tech support person was extremely patient and helpful, first guiding me through my inability to install my eSIM card and dealing with all my questions; then, when I learned the card I had chosen might not meet my needs, patiently helping me replace (with a not-much-more-expensive-option) what she had just worked on so diligently, and doing it all over again with me. Terrific service!

May 4, 2026
Unprompted review
Novesim logo

Reply from Novesim

Thank you so much, Martin — this truly made our day!

Helping travelers like you is exactly why we do what we do. eSIM setup can feel overwhelming if you're not used to it, and our team is always here to walk you through every step — as many times as needed, without any rush.

We're glad we found the right plan for your trip in the end. That's what matters most.

If you ever travel again and need mobile data, we'd love to help. And if you know fellow travelers heading to Europe, we're happy to take care of them too.

Safe travels! 🌍
The NoveSIM Team

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Rated 5 out of 5 stars

I used novesim.com for an eSIM purchase…

I used novesim.com for an eSIM purchase and the whole process was simple and hassle-free. Installation instructions were clear, activation was fast, and the connection worked as expected. They offer competitive prices, which was a nice bonus. I’d definitely recommend them.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

One star is much too much

One star is much too much: that’s a SCAM business.
We bought two 10GB, 30 days for Mexico, while being in Canada.
We tried to activate the eSIMs for THREE DAYS - to no prevail, because the QR was expired. The “customer service” pretended to try to solve the problem, then they asked us to activate the eSIM in Mexico with another QR code. It didn’t work.
There is no technical difficulties, IT’S A SCAM, like many other. You’ll NEVER be able to use the eSIM card.
DON’T WAISTE YOUR MONEY, BUY FROM A REPUTABLE COMPANY,

January 19, 2026
Unprompted review
Novesim logo

Reply from Novesim

Hello,

We’re sorry to hear about your experience and would like to better understand what happened. To allow us to investigate properly, please contact us at esim@novesim.com with your order number.

Our eSIMs are used successfully by many customers every day, and if there was a technical issue in your case, we would like the opportunity to review it and assist.

Kind regards,
NoveSIM Support Team

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Rated 5 out of 5 stars

Perfect for traveling in Serbia!

Perfect for traveling in Serbia!

I used NoveSIM during my trip to Serbia and it worked flawlessly. Activation was instant — I scanned the QR code, and within a minute I had data. The connection in Belgrade and Novi Sad was fast and stable, even for video calls and navigation.

What I liked most was not having to look for a local SIM card or store. Everything was done online, and the data package prices were really fair compared to roaming.

Highly recommended if you’re traveling to Serbia or the Balkans — super convenient and reliable service!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had aExcellent eSIM service with Novesim for our 23-day trip to the USA!n excellent experience with…

I had an excellent experience with NoveSim! The eSIM worked perfectly everywhere we traveled in the United States—fast, reliable connection with no issues whatsoever. We purchased a 30-day plan and used it for 23 days; the data allowance provided was more than enough — we even had a little left over at the end, around 10%. Easy to set up. I highly recommend NoveSim to anyone traveling abroad!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I recently bought a Novesim eSIM card for my trip to Bali, and it worked perfectly! The setup was super easy, the connection was fast and reliable everywhere I went, and I had no issues with data or coverage. It was such a convenient and affordable solution for staying connected while traveling. Highly recommend Novesim to anyone looking for a hassle-free travel SIM!

October 1, 2025
Unprompted review
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