The suit I bought from Novo Suit…
The suit I bought from Novo Suit exceeded my expectations in both quality and fit. Thanks to its cut and fabric, I feel truly stylish and confident.
April 21, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
NOVO Suit offers a wide collection of men's suits for you to find your style. Stand out with our suits that combine elegance and quality. Start shopping now with the latest fashion trends, affordable prices and fast worldwide delivery!
Contact info
1209 MOUNTAIN ROAD PL NE, 87110, ALBUQUERQUE, United States
- +15055140096
- info@novosuit.com
- novosuit.com
4.1
Great
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
This company was great from start to…
This company was great from start to finish, ordered a gorgeous pin stripe suit. The fit was stop on communication was first class couldn’t recommend them more.
September 20, 2025
Unprompted review
High quilty, i like it
Really nice suits! Quality is amazing, paying a moderate price for a high quality suit.
September 24, 2025
Unprompted review
Highly recommended
I ordered a suit from Novo Suit to Northern Ireland at the beginning of September. The first one was a little loose, but after a quick and smooth return process, they sent me a smaller size that fits perfectly. I’m very happy with the quality and service, and I’ll definitely be ordering more colors. Highly recommended!
September 1, 2025
Unprompted review
Advertisement
Disappointed - suit and money gone after return shippment
I am really disappointed with my purchase from Novosuit. I ordered a suit in size 50, which was delivered promptly. Unfortunately, I realized that the size did not fit me. So I contacted Novosuit directly via their website to ask how I could return the item. They gave me a return address (which I found suspicious, as it was not a proper company address, but appeared to be the address of an individual). Of course, I had to pay the return shipping costs of just under €33 (but that was to be expected). When I sent the return shipment, I didn't receive any feedback at first. Apparently, the suit passed through Turkish customs without any problems. According to the tracking information, the package was then handed over to the Turkish postal service. However, after a few days, the package was returned to me (with the reason given as “undeliverable”). What is particularly brazen is that the package was now empty. The suit was gone and I still had to pay a €20 return fee. Based on my personal experience, I therefore advise against buying from this seller.
Kind regards from a buyer in Germany
September 9, 2025
Unprompted review
Reply from Novo Suit
Dear Lars Wohlgemuth,
Thank you for sharing your feedback with us. As Novo Suit, we take care to keep the satisfaction of our customers at the highest level with both our products and services.
We would like to state that your return request has been accepted by us without any hesitation. The return address sent to you is the same as the shipping address of your order. In order to ensure fast delivery to the European region, we use our logistics warehouses in Turkey and this is our standard procedure.
It appears that your parcel has been forwarded to the local postal service instead of our recommended DHL service because you have chosen the low-cost delivery method. For this reason, we do not find it right for you to see the source of the problem directly as our company and our logistics business partners we work with.
We would like to remind you that our brand cannot be held responsible for customs procedures, delays in transport or third party problems that may occur after the package is delivered to the cargo company in the return processes. Although your shipment in question passed through customs without any problems, it could not reach our warehouse and returned to you.
We express our regret for this negative situation you have experienced, and we would like to emphasise once again that safe packaging and delivery are the responsibility of the customer in the return shipment of the products.
In order to ensure your satisfaction, we constantly review our processes and continue to take the necessary measures to prevent similar situations.
Regards
Novo Suit Support
Great Suit, Smooth Shipping
The quality of the men's suit I ordered really impressed me. The craftsmanship is flawless, and the materials feel high-end. The suit fits like a glove.
The shipping process also went very smoothly. My order arrived at my doorstep within just a few days, securely and well-packaged.
Overall, I'm more than satisfied with both the product and the service. I would definitely recommend this online store!
April 22, 2024
"I am satisfied with the nice suit
"I am satisfied with the nice suit; you can confidently place an order. I received it with free delivery via DHL. Thanks, Novo."
February 5, 2024
Unprompted review
great experience
the fabric of the suit was of very high quality. It fits your slim fit body perfectly. Free Shipping arrived fast and I didn't have to pay any extra fee it was a great experience. I shop from this online store again
February 2, 2024
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.