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Now Hair - by Now Cosmetic Surgery Reviews 783

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as exceptional from start to finish. Customers frequently highlight the staff's professionalism, helpfulness, and reassuring approach, making the entire process feel smooth and stress-free. Many people particularly appreciate the outstanding customer service and aftercare, with staff providing daily check-ins, answering numerous questions, and offering clear, detailed advice. Reviewers often mention feeling well-informed and supported throughout their journey, from initial contact to post-procedure recovery. However, some customers also noted issues with the procedure day itself, describing it as chaotic and rushed, with a lack of communication and reassurance from some staff members. These individuals felt that certain staff did not meet expected standards of professionalism, and that the experience lacked sufficient patient care. Additionally, a few people experienced difficulties with communication at the clinic due to language barriers and expressed disappointment with the final results, feeling that their concerns were not adequately addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the team's professionalism and supportive... See more

Service

Customers consistently note positive experiences with service, often highlighting the exceptional aftercare... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as fantastic, amazing,... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was great pain free apart from the first few minutes to numb my head. I kept falling asleep it was great. Great company great communication before and after from the clinic and from Kar... See more

Company replied

Rated 5 out of 5 stars

I had my transplant on 17/04/2026 and whilst I cannot comment on the final result as it will take some time yet, my experience to date has been exceptional! From the first conversation I had with John... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied

Rated 5 out of 5 stars

I’m 2 weeks post and really pleased with how things have gone so far. The service I’ve had from John from Now Hair has been superb. What I like is his down to earth, honest take on everything. The... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Hair Product Store
  5. Hair Replacement Service
  6. Plastic Surgery Clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

5.0

Excellent

TrustScore 5 out of 5

783 reviews

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1-star

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing

May 28, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Only a couple of words needed, thanks so much Sam.

Rated 5 out of 5 stars

2 times and reassured.

I can’t tell anybody how impressed I am with NOW HAIR Manchester.This is why!!!
I had my transplant around 18months ago and like us all I was concerned that it wouldn’t work .Karl gave me reassurance that if the transplant wasn’t what I wanted it to look like they would redo it totally for free or add extra if necessary.Well I sent in my 1 year hair shot (image) picture and they asked me if I was happy with my results to date.I replied with YES but sometimes in certain light it can look thin but overall amazing outcome.
Anyway around a week later the Now team contacted me to book my free hair transplant.I replied have you called the wrong person?They replied No we aren’t happy with your year hair photo,we agree it does look a little thin,so we will not just add extra to certain areas we will give you a free full frontal hair transplant of the value of 3k!!!!! Which company do you know that would ofger that. Customer service at its finest
I can’t thank the team enough. Also I can’t believe how reasonably priced the Hair Transplant is for the Work and the amount of technicians and doctors that are working on you through the day. ⭐️⭐️⭐️⭐️⭐️🤩
Many thanks from Russell Bateman
Stoke-on-Trent

July 30, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for taking the time to write about your experience Russell. I’m sure others considering a hair transplant will find it very reassuring.
The difference between Now Hair and other companies is how we deal with things when the outcome is less than satisfactory. That’s what really sets us apart and why we’re consistently rated 5 stars - higher than any other provider!
Thanks again for the super feedback, it really does mean a lot to us.

Rated 5 out of 5 stars

My experience with them was one of the…

My experience with them was one of the best moments of life and I look forward to having more moments with them

May 20, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for rating Now Hair 5 stars. It’s super appreciated.

Rated 5 out of 5 stars

Now Hair stands out because of their pre op and post op after care

I’m 2 weeks post and really pleased with how things have gone so far. The service I’ve had from John from Now Hair has been superb.

What I like is his down to earth, honest take on everything. The aftercare is something I didn’t realise was so important and sets Now Hair apart from all the other hair companies. John has checked in with me daily, answered all my many questions and given me step by step advice on planning the op, getting the op and recovery. I’ve already put a friend straight onto him. I can’t recommend Now Hair enough!

May 27, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the fabulous review David.
We strive to give outstanding care and support throughout so it’s genuinely appreciated when a patient gives such positive feedback.
Thanks again.

Rated 5 out of 5 stars

The experience was great pain free…

The experience was great pain free apart from the first few minutes to numb my head. I kept falling asleep it was great. Great company great communication before and after from the clinic and from Karl. He rings all the time to make sure all is going and looking fine and gives you step by step instructions and what to do next. An amazing company would highly recommend to anyone

May 25, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

It’s been our pleasure looking after you Paul. You’ve followed the after-care to the letter and this will undoubtedly reflect in your results.
Thanks for the wonderful feedback and for rating NowHair five stars.

Rated 5 out of 5 stars

The support through the whole process…

The support through the whole process was superb especially with the aftercare.

May 7, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Short and sweet, but super appreciated all the same.
Thank you so much for the five star feedback Matt.

Rated 5 out of 5 stars

First Class Service!

I had my transplant on 17/04/2026 and whilst I cannot comment on the final result as it will take some time yet, my experience to date has been exceptional! From the first conversation I had with John at Now Hair, to the procedure itself, and the after care, I cannot speak highly enough of John and Now Hair! I had many queries which John swiftly answered, providing me with some much needed reassurance and advice throughout! I will leave another review once the final results are here but I'm very confident I'll get the results I was hoping for! Highly recommend Now Hair and John has been first class!

April 17, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Nathan thanks for taking time to write such a lovely review. Will pass your comments on to John! Looking forward to seeing your results in the month to come

Rated 5 out of 5 stars

Hair transplant

I just wanted to take a moment to say a huge thank you to Karl and the entire team for such an incredible experience from start to finish.
From the very first consultation, everything was handled with professionalism, honesty, and genuine care. Karl and his team made me feel comfortable and confident every step of the way, answering every question and making the whole process far less daunting than I expected.
The level of support, attention to detail, and friendliness from everyone involved has been outstanding. You can truly tell they care about their clients and take pride in the work they do. The procedure itself was smooth, well organised, and the aftercare has been just as impressive.
I honestly couldn’t be happier with my experience so far and I’m already looking forward to returning for my second procedure.
If anyone is considering a hair transplant, I would highly recommend Karl and the team at Now Hair UK — absolutely first class service from an amazing team. 👏

May 18, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

What a wonderful review, thank you so much for taking the time to give such great feedback, it’s really appreciated.
I’m sure others considering a hair transplant will find this useful. Thanks again.

Rated 5 out of 5 stars

I had a great experience with my hair…


I had a great experience with my hair transplant procedure. Karl kept me well informed from the very beginning and made sure I understood every stage of the process. The aftercare was second to none — he was always available, day or night, to answer any concerns or questions I had.

The step-by-step instructions for the hair washing schedule and recovery process were very clear and easy to follow, which made the whole experience much less stressful. I felt supported throughout the entire journey and couldn’t be happier with the level of care and professionalism.

I would highly recommend Karl and the team to anyone considering a hair transplant.

May 7, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

It’s always nice to receive positive feedback. Thank you so much for taking the time to write this review Michael, I’m sure others considering a hair transplant will find it useful.
The support continues, please keep in touch with updates once in a while.
Thanks again.

Rated 5 out of 5 stars

After many years searching for the rite…

After many years searching for the rite place to have my hair done i spoke to so many companys who was all ringing me every day trying to push me into having it done which put me off then I come across now hair spoke to scott who was so helpful and down to earth, told me about the process and didn't put me under any kind of pressure once I spoke to him I knew this was the right place also reading all the reviews made me feel at ease. I left it a couple of week before deciding in that time he did not ring me trying to persuade me to go with now hair. I am now 5 months pre opp and I'm absolutely made up with the results so far and I'm not even half way to full result. I have been incontact with scott throughout and has guided me threw my journey .everything about this company is amazing from start to finish and would recommend anybody thinking about having it done would 100% recommend now hair just wish I found out about this company many years ago

December 5, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Danny thanks for updating us with your progress. Can’t believe how great it looks already so early in the growth phase! Looking forward to seeing more updated pictures in the month to come!! thanks for taking time to write such a lovely review. It’s much appreciated.

Rated 5 out of 5 stars

Only 8 days in but happy with results so far

Only 8 days in but so far couldn’t be happier with my results. Karl is great always on the phone at any time replies weekend bank holidays the works ! Not pushy sales man technique just answers your questions and makes sure your doing the right thing for you

May 13, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

It really has been a pleasure Callum, you’ve followed the after-care diligently and your speedy recovery reflects this.
The support doesn’t end here, we’ll continue to support over the coming weeks, months, and beyond.
Really do appreciate you taking the time to leave five star feedback, thank you.

Rated 5 out of 5 stars

Amazing support

Karl has been great from start to finish. Always available to help with any query. The whole process from end to end was seamless and made the whole experience easy.

May 9, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the glowing review Dylan, it means a lot to us. We’ll continue to offer guidance and support ongoing so please do keep in touch.

Rated 5 out of 5 stars

Can't praise Now Hair Cosmetic Surgery…

Can't praise Now Hair Cosmetic Surgery and particularly John highly enough. Absolutely brilliant from initial enquiry to today - 12 days post transplant. John was on hand to answer any questions and guide me through the procedure, through to the aftercare post op. I would highly recommend anyone considering having a transplant to contact Now Hair before anyone else.

May 8, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Dave
Thanks for taking time to write such a lovely review. We will pass your comments on to John. He’ll be delighted! Looking forward to seeing your results in the months to come!

Rated 5 out of 5 stars

Fantastic amazing experience

Fantastic, amazing experience so far. I am very satisfied with John, who reassured me with everything I needed to know from start to finish.

It’s still early days, but I am very, very happy with the experience so far. John is such a lovely person, very professional, very calm, and a real asset to the company.

The procedure was painless, recovery has been quick, and everything was explained so clearly.

I highly recommend this clinic to anyone considering a hair transplant.

10/10 experience!

May 4, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Mohammad thanks for taking time to write such a lovely review! We will pass your comments on to John. Looking forward to seeing your results.

Rated 5 out of 5 stars

Great experience and service .i was…

Great experience and service .i was made to feel at ease during the whole process .
Definitely would recommend to friends and family

April 28, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Really appreciate the kind words Ardian, thank you. It’s been our pleasure, and your results are looking great.

Rated 5 out of 5 stars

10/10 service

I had my first transplant with Now Hair 2 years ago now. I got in touch with Scott from Now Hair regarding my crown area, which was 1 of 2 areas covered on my first procedure.
After speaking with Scott, he got me re booked in for a follow up procedure to add more density to my crown area.

The service I've received on both occasions has been 10/10. From booking the appointment to the after care making sure everything it going the way it should be.

To anyone that is thinking of getting a hair transplant, look no further than Now Hair. You will get top service from start to finish, and it will be one of the best decisions you would have made.

April 19, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Sean thanks for taking time to write a great review. It’s been my pleasure dealing with you throughout this journey and look forward to seeing the extra growth in the months ahead!

Rated 5 out of 5 stars

My personal experience.

The customer service from NOW hair has been great (3 weeks post procedure right now) Karl has walked me through every step before and most importantly afterwards, making sure I know what to expect and how to care for my hair during the recovery stage, I cannot fault the service, you would not be disappointed the clinic and doctor they use are very professional, also reaching out to you checking you are recovering well, the technicians made sure on the day that I was as comfortable as you could be, and keeping me updated on what was happening at each stage, again a really good service provided.

April 9, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Carl thanks for taking time to write such a lovely review! Great to hear that you’ve had a positive experience and we will be looking forward to seeing your growth over the month to come!

Rated 5 out of 5 stars

Hair transplant 12th April 2026

From Kerry initially to Karl who took over, I have received consistent professional support and advice. Kerry prior and Karl both prior and post my procedure on 12 April. Their knowledge, professionalism and reassurance has made the entire experience far easier to deal with.

April 27, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the wonderful review Brian, it’s a great help and genuinely appreciated.
We’ll continue to support and advise over the coming weeks and months.
Thanks again.

Rated 5 out of 5 stars

Hair transplant harrow experience

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience.

Karl has been great throughout and made the whole process feel straightforward. The aftercare has also been very good, with plenty of support since the procedure

It’s still early for results, but I’m really happy with how everything has been handled and would definitely recommend them if you’re considering it.

April 24, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the kind words Robert. You’ve been a superstar patient, following the aftercare advice to the letter, and I’m sure your results will reflect this.
Can’t wait to see photos as things progress.
Thanks again.

Rated 5 out of 5 stars

Had an excellent experience from now…

Had an excellent experience from now hair just wanna say a big thanks to John Davey my rep who was there every step of the way pre op and post op didn't matter what time I rang with questions he was always there with the answers would of been lost with out him. Got hair transplant two weeks ago and couldn't of asked for better result absolutely over the moon thanks to now hair. I do recommend any one who is thinking of getting a hair transplant to get InTouch with John Davey from now hair

March 27, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

What lovely feedback, thanks so much for the kind words. We’ll continue to be on the end of the phone if there’s anything you need.

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