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Now Hair - by Now Cosmetic Surgery Reviews 

786
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and reassuring approach throughout the entire process. The service and overall experience are frequently described as excellent, smooth, and stress-free, with outstanding aftercare and communication where staff are readily available to provide thorough support. Many found the procedures painless and clearly explained, contributing to a positive user experience. Reviewers express high satisfaction with results and feel well-cared for, often recommending the company, highlighting the team's dedication, daily check-ins, and constant availability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional support... See more

Service

People report positive experiences with service, often describing it as superb, exceptional, and 10/10 from... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional support and care... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.... See more

Company replied

Rated 5 out of 5 stars

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service & aftercare. Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that every... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Hair Product Store
  5. Hair Replacement Service
  6. Plastic Surgery Clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

5.0

Excellent

TrustScore 5 out of 5

786 reviews

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5.0

All reviews

(786)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

My personal experience.

The customer service from NOW hair has been great (3 weeks post procedure right now) Karl has walked me through every step before and most importantly afterwards, making sure I know what to expect and how to care for my hair during the recovery stage, I cannot fault the service, you would not be disappointed the clinic and doctor they use are very professional, also reaching out to you checking you are recovering well, the technicians made sure on the day that I was as comfortable as you could be, and keeping me updated on what was happening at each stage, again a really good service provided.

April 9, 2026
Unprompted review
Now Hair - by Now Cosmetic Surgery logo

Reply from Now Hair - by Now Cosmetic Surgery

Hi Carl thanks for taking time to write such a lovely review! Great to hear that you’ve had a positive experience and we will be looking forward to seeing your growth over the month to come!

Rated 5 out of 5 stars

Hair transplant 12th April 2026

From Kerry initially to Karl who took over, I have received consistent professional support and advice. Kerry prior and Karl both prior and post my procedure on 12 April. Their knowledge, professionalism and reassurance has made the entire experience far easier to deal with.

April 27, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the wonderful review Brian, it’s a great help and genuinely appreciated.
We’ll continue to support and advise over the coming weeks and months.
Thanks again.

Rated 5 out of 5 stars

Hair transplant harrow experience

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience.

Karl has been great throughout and made the whole process feel straightforward. The aftercare has also been very good, with plenty of support since the procedure

It’s still early for results, but I’m really happy with how everything has been handled and would definitely recommend them if you’re considering it.

April 24, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the kind words Robert. You’ve been a superstar patient, following the aftercare advice to the letter, and I’m sure your results will reflect this.
Can’t wait to see photos as things progress.
Thanks again.

Rated 5 out of 5 stars

Had an excellent experience from now…

Had an excellent experience from now hair just wanna say a big thanks to John Davey my rep who was there every step of the way pre op and post op didn't matter what time I rang with questions he was always there with the answers would of been lost with out him. Got hair transplant two weeks ago and couldn't of asked for better result absolutely over the moon thanks to now hair. I do recommend any one who is thinking of getting a hair transplant to get InTouch with John Davey from now hair

March 27, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

What lovely feedback, thanks so much for the kind words. We’ll continue to be on the end of the phone if there’s anything you need.

Rated 5 out of 5 stars

Exceptional experience—Scott, Kerry, and Karl were amazing!

I cannot recommend Now Cosmetics highly enough. From start to finish, the level of care and professionalism was world-class.
A huge thank you to Scott, who handled my initial booking. He was incredibly patient and knowledgeable, answering all my pre-procedure questions and making sure I felt completely at ease before taking the plunge.
After the surgery, Kerry the nurse was fantastic. Her aftercare support was second to none; she was attentive, reassuring, and made sure my recovery stayed on the right track. Finally, Karl handled the final hand-off with great care, ensuring I had everything I needed and was happy with the results.
The entire journey was seamless and stress-free. If you are considering a hair transplant, you are in safe hands with this team. They don’t just deliver great results; they truly look after you as an individual.

March 31, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

What a wonderful review, your kind words really mean a lot to us. Thanks so much George, you’ve been a pleasure throughout.
Our support and guidance continues, please keep us updated with photos from time to time.

Rated 5 out of 5 stars

Hair transplant

Had my hair transplant in harrow london and it was straight forward from start to finish very professional they explainerd everything very clear the aftercare you get is brilliant i would highly recommend them brilliant service

March 16, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Stuart, thanks for taking time to write such a great review. It’s very much appreciated. Looking forward to seeing your results in the months to come!

Rated 5 out of 5 stars

Confident and happy with loads of hair!

I had my hair transplant with Now Hair back in March, after first speaking with Scott in December 2024, and honestly I couldn’t be happier with the whole experience.

I’d been thinking about getting a transplant for a long time but was never fully sure. A family friend recommended Now Hair and Scott, and I’m so glad they did. From the very start, Scott has been amazing — always quick to respond, reassuring, and clear about every step.

After the surgery, Kerry was with me, at the end of the phone, every day for two weeks, and she was incredible. She helped with everything, made sure the healing was on track, and was so supportive throughout. Having her there made the whole process so much easier, and I couldn’t have asked for better aftercare.

Now, months after the transplant, I can genuinely say it’s been life-changing. I’ve got my confidence back, I feel happier, and I’m so much less conscious about how my hair looks every day. It’s such a relief not to be constantly worrying about it.

Overall, the whole journey has been smooth, supportive, and completely stress-free. If anyone is considering a hair transplant and isn’t sure where to start, I’d definitely recommend speaking to Scott at Now Hair. From day one to now, I’ve felt looked after every step of the way and couldn’t have wished for a better experience.

March 26, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Harrison, thanks for sharing your updated pictures. The results look absolutely incredible thanks for taking time to write the review. We are delighted for you!

Rated 5 out of 5 stars

Been such an easy process all that’s to…

Been such an easy process all thanks to John. Been with me every step of the way and helped me throughout. Couldn’t recommend these enough

March 20, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Kalan thanks for taking time to write such a lovely review. We will pass the comments onto John. Looking forward to seeing your results in the month to come!

Rated 5 out of 5 stars

6 month post opp

From pre opp to post opp the full process was amazing. Scott and his team put my mind at rest and the results I'm now seeing at only 6 months are amazing. It has given me so much confidence back and I couldn't recommend them any more. If you are thinking about getting one or just after advice get in touch with Now Hair!!! You will not be disappointed.

September 11, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Josh thanks for the amazing review and for providing your six month updated pictures which are absolutely amazing! Plenty more growth to come over the next six months can’t wait to see your progress!

Rated 5 out of 5 stars

***Would recommend***

John has provided a great support throughout the process from start to finish.

He is ever ready with answers to your questions and has been very helpful and professional.

February 25, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for your amazing feedback Gareth, it’s greatly appreciated. John will continue to be there to support you ongoing. Keep him posted with update photos please in the coming months.

Rated 5 out of 5 stars

An exceptional experience

An exceptional experience from first conversation to recovery, couldn’t recommend more highly

From the very first conversation, NOW stood apart from every other clinic I’d looked at. Being able to speak with Karl, someone who had personally been through the procedure was invaluable.

There was absolutely no sales pressure, just honest, genuinely useful information and advice that helped me make a fully informed decision at my own pace.

Once I decided to go ahead, the flexibility around locations and dates made the whole process completely stress-free. And because of all those conversations with Karl beforehand, I walked into surgery knowing exactly what to expect. Nothing was a surprise, everything unfolded precisely as described.

The procedure itself was carried out to an extraordinarily high standard by a team who clearly take enormous pride in their craft. You can feel the care and attention in everything they do.

What truly sets NOW apart, though, is the aftercare. Kerry was nothing short of incredible. Checking in daily throughout those first few critical weeks, guiding me through every stage of post-op recovery with calm, knowledgeable reassurance. I genuinely cannot overstate how much of a difference this makes. It’s the kind of support that transforms what could be an anxious experience into a confident one.

I’m still in the early stages of seeing the full results, but my recovery has already exceeded every expectation I had.

It’s rare to find a team of people who so genuinely care about the outcome, not just the procedure, but you.

For something as personal as this, that matters more than anything.

February 28, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Wow, feedback doesn’t come any better than this. Thank you so very much Paul, it really does mean a lot to us.
You’ve been a wonderful patient throughout, following the after-care and advice diligently, and I’m sure your results will reflect this.
Thanks again for the super review.

Rated 5 out of 5 stars

Now hair

Now hair, and specifically John have been absolutely fantastic throughout my hair transplant journey! I couldn’t ask for much more from John, from the initial consultation, through the two surgeries and all the after care he has shared his extensive experience and knowledge and made the entire process of me regaining my confidence seamless. Having had two positive surgeries, and despite still awaiting the long process to see results I am confident with the aftercare I will have the results I want, and ultimately that is a testament to John and the Now Hair Team.

To John, thank you for giving me the confidence to go for it and ultimately change my confidence and how I approach everyday life! If you’re considering a hair transplant, go for it, quite easily the best decision I have ever made! Great customer service, fast responses, aftercare, all grounded in extensive knowledge and expertise. Customer service and satisfaction is at the heart of the experience, I would highly recommend!

January 6, 2026
Unprompted review
Now Hair - by Now Cosmetic Surgery logo

Reply from Now Hair - by Now Cosmetic Surgery

Hi Ja thanks for taking time to write such a lovely review. We will make sure the feedback gets to John looking forward to seeing your results in the months to come and providing any support that you need in your journey!

Rated 5 out of 5 stars

Excellent from start to finish

Im only 12 or so days in at free the procedure so can only comment up to now but the early signs look really positive.
This was the cheapest quote could find for what I wanted (my sides were receding) and even cheaper than Turkey.
Every thing ran smoothly on the day the team were great. Only a couple of improvements 1) the nurse did the health questionnaire with me in the waiting room infront of other ppl. Some ppl might find this uncomfortable.
2) The Dr (who did an excellent job and is very talented) tries to sell you everything under the sun
After the procedure the aftercare team was second to none. Absolutely brilliant and really makes sure I was on track with the recovery.
I really recommend using them as overall the service had been brilliant.

February 13, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the feedback Paul, it’s really appreciated.
We’ll continue to support and advise with anything whatsoever that you need going forward.
Thanks again.

Rated 5 out of 5 stars

Top transplant company

Brilliant from the first chat with karl ,surgery day was very smooth, and professional, everyone was kind, helpful and looked after me so well ,aftercare was spot on kerry was on the phone everyday in first days after,all round a great experience, and was 30min from my house ,thank you now hair.

February 15, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Really appreciate the superb review Ian, thank you so much for taking the time to write it.
Please keep in touch if there’s anything at all you need. Thanks again.

Rated 5 out of 5 stars

John has been excellent all the way…

John has been excellent all the way through this process, from the initial contact and still now 3 weeks after the procedure.

John has fantastic knowledge surrounding hair loss and hair transplant, very calm and reassuring every step of the way, even on procedure day John was texting to make sure everything was happing and to make sure I was comfortable and not in pain.

I would definitely use this company again.

January 27, 2026
Unprompted review
Now Hair - by Now Cosmetic Surgery logo

Reply from Now Hair - by Now Cosmetic Surgery

Hi Charlie, thanks for your lovely words and for taking time to write a great review. Can’t wait to see your results in the month to come!

Rated 5 out of 5 stars

Great transplant and aftercare

I’m currently 11 days post op and I have only good things to say. Kerry’s aftercare is second to none, re-assuring, regular check ups and just a great service. Never had to ask many questions as all the information received was so thorough.

On the day Dr Manir and he’s team were amazing and although I’m only 11 days post op I’m extremely happy with the results. I cant wait to see how it turns out and will update the review in 6-12 months.

February 13, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for your amazing 5* review Billy. It’s greatly appreciate. We’re pleased to hear your experience with us has gone so well. You’ve healed really well. We’re looking forward to seeing your results moving forwards. Keep Kerry posted with your progress and any support needed.

Rated 5 out of 5 stars

My time with Now Hair so far has been…

My time with Now Hair so far has been absolutely fantastic! I was very anxious in making the decision to have the procedure after speaking to different companies, but a 20 minute phone call with Karl he put me at ease. His knowledge and experience really is second to none and I wasn't pushed at all into making a decision. The day was so straight forward and hassle free. I was then was passed onto Kerry who is their aftercare nurse and she is phenomenal! she checked in daily, 7 days a week and was so reassuring and helpful. I've recently been passed back to Karl who has advised me with medications to use and what to expect over the next few months and we plan to keep in contact going forward for any concerns or queries I may have.

I couldn't recommend Now Hair any higher! Absolute No Brainer!

February 2, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for a lovely review, Sean, and for rating Now Hair 5 stars. It make our efforts very worthwhile, and I’m sure others considering a hair transplant will fine your review useful. Thanks again

Rated 5 out of 5 stars

Fantastic customer care

Couldn't ask more much more, amazing customer care from before the procedure to the clear step by step aftercare, every question answered before having to even ask. Would highly recommend Now Hair to anyone wanting a transplant.

Many thanks

February 4, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the kind words McKenzie. It’s been a pleasure guiding you through the journey so far.

Rated 5 out of 5 stars

Absolutely amazing experience

The whole experience has been absolutely fantastic!! Karl and Kerry were amazing. Talked me through the whole process. The day of the surgery went amazing and very pleased with the results so far.
The aftercare is top notch as well and all the care needed is explained thoroughly!
Thank you for such an amazing experience.

January 27, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for the fab feedback Joe, it’s genuinely appreciated.

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